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Dealer Management System Jobs (NOW HIRING)

Optimal Inc.

Dealer Engagement Portfolio Specialist

Warren, MI · On-site

$35K - $40K/yr

Maintain accurate electronic dealer files in the Dealer Management System (DMS) by uploading pertinent documents. Review working files in SharePoint annually to identify and remove selected working ...

Optimal Inc.

Dealer Engagement Portfolio Specialist

Warren, MI · On-site

$35K - $40K/yr

Maintain accurate electronic dealer files in the Dealer Management System (DMS) by uploading pertinent documents. Review working files in SharePoint annually to identify and remove selected working ...

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How much do dealer management system jobs pay per year?

As of Jun 4, 2026, the average yearly pay for dealer management system in the United States is $102,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is a Dealer Management System job?

A Dealer Management System (DMS) job involves managing and optimizing the software platforms used by automotive, heavy equipment, or other dealerships to streamline operations. Professionals in this role oversee sales, inventory, customer management, and service processes to ensure efficiency. They may also handle system maintenance, data analysis, user training, and troubleshooting. Strong technical, analytical, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Dealer Management System position, and why are they important?

To thrive in a Dealer Management System (DMS) specialist or administrator role, you need strong analytical skills, a solid understanding of dealership operations, and experience with common DMS platforms like Reynolds & Reynolds or CDK Global. Proficiency in data management, reporting tools, and CRM integration, along with relevant certifications in automotive software or information systems, is often required. Excellent problem-solving abilities, communication skills, and attention to detail help you address user issues and collaborate with cross-functional teams. These skills ensure effective management of dealership software, optimized business processes, and smooth coordination between departments.

What are some typical challenges faced by professionals working with Dealer Management Systems, and how can they be addressed?

Professionals working with Dealer Management Systems often face challenges such as integrating new software updates, troubleshooting technical issues, and customizing workflows to match dealership needs. They are responsible for training staff, maintaining data accuracy, and ensuring the system runs smoothly throughout the sales, service, and inventory processes. Teamwork is essential, as DMS specialists regularly collaborate with IT, sales, finance, and service departments to resolve issues quickly and implement improvements. Addressing these challenges requires staying updated with system changes, being proactive in problem-solving, and fostering strong communication within the dealership.
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Dealer Management System jobs near you

BERT OGDEN FIESTA NISSAN SERVICE ADVISOR EDINBURG

Fiesta Nissan Inc

Edinburg, TX

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Description

  • Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention  
  • Return missed phone calls, emails, from customers  
  • Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention  
  • Accurately record issues and data into Dealer Management System. Attention to detail critical  
  • Conduct Transactions w/ system; walk customer through correction and provide summary  
  • Communicate estimated completion time, regular updates and follow through on each customer vehicle  
  • Coordinate the detail of every vehicle prior to delivery  
  • Coordinate the delivery time or pick up with each customer  
  • Follow up with Customer on services provided; ensure they are satisfied with the work performed  
  • Performs other duties as requested.

Requirements

  • Ability to follow oral and written instructions with attention to detail  
  • Willingness to learn new and innovative automotive technologies  
  • Perform detailed daily record keeping and reporting  
  • Effectively handle multiple priorities, organize workload, and meet deadlines  
  • Work in a team-based environment and achieve common goal  
  • Dealer Management System(s), Outlook, and MS Office  
  • Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles  

QUALIFICATIONS 

  • Must have and maintain a valid driver's license and an acceptable and safe driving record. 
  • Must be 21 years old or older.  
  • Must pass a drug test screening.
  • Must pass a background screening check. 

EMPLOYMENT BENEFITS INCLUDE: 

  • Paid Vacation and Holidays 
  • 401(K)  
  • Vision Insurance  
  • Dental Insurance  
  • Medical Insurance  
BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER

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