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Dealer Management System Jobs (NOW HIRING)

Morgan Auto Group

Vendor Specialist

Tampa, FL

This role serves as the primary administrator for vendor creation and maintenance within our Dealer Management System (DMS) and ensures all vendors meet company requirements for documentation, tax ...

Morgan Auto Group

Vendor Specialist

Tampa, FL

This role serves as the primary administrator for vendor creation and maintenance within our Dealer Management System (DMS) and ensures all vendors meet company requirements for documentation, tax ...

Morgan Auto Group

Vendor Specialist

Tampa, FL · On-site

This role serves as the primary administrator for vendor creation and maintenance within our Dealer Management System (DMS) and ensures all vendors meet company requirements for documentation, tax ...

Extreme Dodge Dodge Truck Inc

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Dealership Clerk/Receptionist

Jackson, MI · On-site

$17 - $20/hr

This position involves interacting with customers, handling phone inquiries, processing payments, and maintaining accurate records using the dealer management system. The role offers opportunities ...

usauto

Inventory Associate

Madison, TN

$14.75 - $18.50/hr

The successful candidate will understand and utilize the Dealer Management System and ensure vehicles meet company standards. The candidate will have frequent interaction with team members and ...

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$46K

$102.1K

$153K

How much do dealer management system jobs pay per year?

As of Jun 7, 2026, the average yearly pay for dealer management system in the United States is $102,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is a Dealer Management System job?

A Dealer Management System (DMS) job involves managing and optimizing the software platforms used by automotive, heavy equipment, or other dealerships to streamline operations. Professionals in this role oversee sales, inventory, customer management, and service processes to ensure efficiency. They may also handle system maintenance, data analysis, user training, and troubleshooting. Strong technical, analytical, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the Dealer Management System position, and why are they important?

To thrive in a Dealer Management System (DMS) specialist or administrator role, you need strong analytical skills, a solid understanding of dealership operations, and experience with common DMS platforms like Reynolds & Reynolds or CDK Global. Proficiency in data management, reporting tools, and CRM integration, along with relevant certifications in automotive software or information systems, is often required. Excellent problem-solving abilities, communication skills, and attention to detail help you address user issues and collaborate with cross-functional teams. These skills ensure effective management of dealership software, optimized business processes, and smooth coordination between departments.

What are some typical challenges faced by professionals working with Dealer Management Systems, and how can they be addressed?

Professionals working with Dealer Management Systems often face challenges such as integrating new software updates, troubleshooting technical issues, and customizing workflows to match dealership needs. They are responsible for training staff, maintaining data accuracy, and ensuring the system runs smoothly throughout the sales, service, and inventory processes. Teamwork is essential, as DMS specialists regularly collaborate with IT, sales, finance, and service departments to resolve issues quickly and implement improvements. Addressing these challenges requires staying updated with system changes, being proactive in problem-solving, and fostering strong communication within the dealership.

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Dealer Management System jobs near you
Dealer Success Manager

Dealer Success Manager

Motive Companies

Fountain Valley, CA

$110K - $165K/yr

Full-time

Posted 10 days ago

Job description

The Dealer Success Manager is responsible for developing, supporting, and growing the company's dealer and distribution network of ACT products. This role acts as the primary relationship manager for dealers, ensuring strong operational performance, customer satisfaction, technical readiness, sales growth, and alignment with company objectives.

The Dealer Success Manager will work cross-functionally with sales, service, warranty, training, logistics, and engineering teams to deliver exceptional dealer experience and improve overall network performance.


Responsibilities:

  • Serve as the primary point of contact for assigned dealers and channel partners.
  • Build long-term strategic relationships with dealer ownership, management, sales, and service teams.
  • Conduct regular business reviews to evaluate dealer performance, opportunities, and improvement plans.
  • Support dealer onboarding and ensure successful launch of new dealer locations.
  • Maintain strong communication regarding company initiatives, product updates, campaigns, and operational changes.
  • Identify underperforming dealers and implement corrective action plans.
  • Assist dealers in forecasting equipment, parts, and service demand.
  • Support dealers with commissioning processes, field troubleshooting, and escalation management.
  • Work closely with technical support and engineering teams to resolve recurring field issues.
  • Assist dealers in resolving customer escalations in a professional and timely manner.
  • Promote best practices for service operations, warranty processing, and communication standards.
  • Ensure dealer compliance with company service level agreements (SLAs).
  • Review warranty trends and identify opportunities for product or process improvement.
  • Ensure dealers follow safety, regulatory, and quality standards.
  • Provide field feedback to improve products, documentation, training, and dealer tools.
  • Support product launches and field readiness initiatives.

Required Qualifications:

  • Bachelor's degree in Business, Engineering, Automotive Technology, or related field preferred.
  • 5+ years of experience in dealer development, channel management, customer success, service operations, or related field.
  • Experience within charging, automotive, industrial equipment, material handling, or power systems industries preferred.
  • Strong understanding of dealership operations and service management.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to analyze operational data and performance metrics.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency with CRM systems, Microsoft Office, and dealer management tools.
  • Ability to travel up to 50%.

Preferred Requirements:

  • Knowledge of charging infrastructure and charging technologies.
  • Familiarity with commissioning, diagnostics, and field service processes.
  • Experience managing warranty programs and dealer compliance.
  • Understanding of electrical systems and safety standards.
  • Experience developing dealer networks and channel growth strategies

Pay: $110,000-$165,600 DEO

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Education:Employment Type: FULL_TIME

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