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Dealer Management Jobs (NOW HIRING)

Motive Companies

Dealer Success Manager

Orlando, FL

$110K - $165K/yr

Build long-term strategic relationships with dealer ownership, management, sales, and service teams. * Conduct regular business reviews to evaluate dealer performance, opportunities, and improvement ...

Motive Companies

Dealer Success Manager

Orlando, FL

$110K - $165K/yr

Build long-term strategic relationships with dealer ownership, management, sales, and service teams. * Conduct regular business reviews to evaluate dealer performance, opportunities, and improvement ...

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Dealer Management information

What is the difference between Dealer Management vs Service Advisor?

AspectDealer ManagementService Advisor
Primary RoleOversees dealership operations, sales, and overall business performanceActs as the main point of contact for vehicle service and repairs, advising customers
Required CredentialsBusiness or automotive management experience, possibly a dealership management certificationAutomotive service or technical certifications, customer service skills
Work EnvironmentDealership management offices, sales floors, administrative settingsService department, repair bays, customer service areas
Industry UsageUsed across automotive dealerships for overall managementCommonly found in service departments within dealerships

Dealer Management focuses on overseeing dealership operations and business performance, while Service Advisors primarily handle customer interactions related to vehicle repairs and services. Both roles are essential in automotive dealerships but serve different functions within the industry.

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What cities are hiring for Dealer Management jobs? Cities with the most Dealer Management job openings:
What states have the most Dealer Management jobs? States with the most job openings for Dealer Management jobs include:
What job categories do people searching Dealer Management jobs look for? The top searched job categories for Dealer Management jobs are:
Dealer Management jobs near you
Infographic showing various Dealer Management job openings in the United States as of July 2026, with employment types broken down into 6% Locum Tenens, 87% Full Time, 6% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.
Dealer Success Manager

Dealer Success Manager

Motive Companies

Fountain Valley, CA

$110K - $165K/yr

Full-time

Posted 26 days ago

Job description

The Dealer Success Manager is responsible for developing, supporting, and growing the company's dealer and distribution network of ACT products. This role acts as the primary relationship manager for dealers, ensuring strong operational performance, customer satisfaction, technical readiness, sales growth, and alignment with company objectives.

The Dealer Success Manager will work cross-functionally with sales, service, warranty, training, logistics, and engineering teams to deliver exceptional dealer experience and improve overall network performance.


Responsibilities:

  • Serve as the primary point of contact for assigned dealers and channel partners.
  • Build long-term strategic relationships with dealer ownership, management, sales, and service teams.
  • Conduct regular business reviews to evaluate dealer performance, opportunities, and improvement plans.
  • Support dealer onboarding and ensure successful launch of new dealer locations.
  • Maintain strong communication regarding company initiatives, product updates, campaigns, and operational changes.
  • Identify underperforming dealers and implement corrective action plans.
  • Assist dealers in forecasting equipment, parts, and service demand.
  • Support dealers with commissioning processes, field troubleshooting, and escalation management.
  • Work closely with technical support and engineering teams to resolve recurring field issues.
  • Assist dealers in resolving customer escalations in a professional and timely manner.
  • Promote best practices for service operations, warranty processing, and communication standards.
  • Ensure dealer compliance with company service level agreements (SLAs).
  • Review warranty trends and identify opportunities for product or process improvement.
  • Ensure dealers follow safety, regulatory, and quality standards.
  • Provide field feedback to improve products, documentation, training, and dealer tools.
  • Support product launches and field readiness initiatives.

Required Qualifications:

  • Bachelor's degree in Business, Engineering, Automotive Technology, or related field preferred.
  • 5+ years of experience in dealer development, channel management, customer success, service operations, or related field.
  • Experience within charging, automotive, industrial equipment, material handling, or power systems industries preferred.
  • Strong understanding of dealership operations and service management.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to analyze operational data and performance metrics.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency with CRM systems, Microsoft Office, and dealer management tools.
  • Ability to travel up to 50%.

Preferred Requirements:

  • Knowledge of charging infrastructure and charging technologies.
  • Familiarity with commissioning, diagnostics, and field service processes.
  • Experience managing warranty programs and dealer compliance.
  • Understanding of electrical systems and safety standards.
  • Experience developing dealer networks and channel growth strategies

Pay: $110,000-$165,600 DEO

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Education:Employment Type: FULL_TIME

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