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Customer Support Representative Jobs (NOW HIRING)

orderlunches

Customer Support Representative

San Carlos, CA · On-site

$19.25 - $26.25/hr

Customer Support Representative Job Duties: * Manage in-bound calls, emails, contact us inquires and Chat via Zendesk from customers throughout the United States and Canada * Assist end users with ...

PeopleJoy

Customer Support Representative

$48K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

PeopleJoy

Customer Support Representative

Philadelphia, PA · On-site +1

$48K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

PeopleJoy

Customer Support Representative

$48K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

HealthX Ventures

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative DocStation is a cloud-based healthcare software platform built for pharmacies. We help pharmacists deliver clinical services, manage medical billing, and get paid for ...

Marathon TS

Customer Support Representative

Washington, DC · On-site

$18 - $24.50/hr

Customer Support Representative Marathon TS is hiring for a Customer Support Representative in Washington, DC. Key Requirements: * US Citizenship * Experienced in coordinating high-speed internet and ...

IAPP

Customer Support Representative

Portsmouth, NH · On-site

$16.25 - $22.25/hr

Customer Support Representative The Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as ...

PeopleJoy

Customer Support Representative

Philadelphia, PA · Remote

$48K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

1840 & Company

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer ...

Blue J.

Customer Support Representative

$122/day

Customer Support Representative Blue J is the leading solution in generative AI for tax experts. Headquartered in Toronto, Canada, we're a B2B SaaS company whose customers are accountants and lawyers ...

Anagram

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative Anagram is the ultimate insurance billing platform for eye care providers. Combining instant eligibility and benefit verifications, patient responsibility calculation ...

Data Solutions

Customer Support Representative

$16.50 - $22.25/hr

As a Customer Support Representative, you will provide exceptional support to our clients by resolving issues, answering queries, and offering product guidance. You will play a key role in ...

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Customer Support Representative information

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How much do customer support representative jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer support representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

What are the key skills and qualifications needed to thrive as a Customer Support Representative, and why are they important?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What does a customer support representative do?

A customer support representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

Is it hard to get hired at Amazon?

Getting hired as a Customer Support Representative at Amazon involves a competitive application process that includes online assessments, interviews, and background checks. Candidates typically need strong communication skills, problem-solving abilities, and familiarity with customer service tools. The hiring process can vary in length depending on the volume of applicants and the specific role requirements.

What job makes $10,000 a month without a degree?

A Customer Support Representative typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in support roles are rare; most salaries depend on industry, company size, and location. Some sales or technical support roles with commissions or bonuses can reach higher incomes, but they usually require relevant skills and performance.

What are Customer Support Representatives?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What are some common challenges faced by Customer Support Representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

How can I make 2000 a week working from home?

A Customer Support Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Increasing income may involve handling high-volume or premium client accounts, working overtime, or gaining expertise in in-demand industries to command higher pay rates.
More about Customer Support Representative jobs
What cities are hiring for Customer Support Representative jobs? Cities with the most Customer Support Representative job openings:
What are the most commonly searched types of Customer Support Representative jobs? The most popular types of Customer Support Representative jobs are:
Who are the top companies hiring for Customer Support Representative jobs? The top employers for Customer Support Representative jobs are:
What states have the most Customer Support Representative jobs? States with the most job openings for Customer Support Representative jobs include:
Customer Support Representative jobs near you
Infographic showing various Customer Support Representative job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 3% Part Time, and 7% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Support Representative

orderlunches

San Carlos, CA • On-site

$19.25 - $26.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Company Description
We provide On-Demand solutions that connect schools and companies with local restaurants, caterers and on-site cooks. Customize daily menus so users can pre-order and pay on-line then compile, tabulate, and organize all the information necessary to easily manage school or company meal programs with our proprietary reporting solutions.
Use our custom reporting and distribution solutions to effectively manage food preparation, meal distribution and payment reconciliation. Includes Mobile/Interactive check-in solutions using equipment you already own - desktops, laptops, tablets to distribute large meal orders fast!
Includes Live Customer Support for parents, school staff, end users and site administrators. Our programs help schools and companies design and manage custom meal programs and restaurants and caterers do what they do best, prepare and deliver great food while order lunches manages the entire online ordering process! Call us today to learn why we are the leading pre-order meal solution in the marketplace!
Job Description
Customer Support Representative Job Duties:
  • Manage in-bound calls, emails, contact us inquires and Chat via Zendesk from customers throughout the United States and Canada
  • Assist end users with navigational support, payment questions, food questions that are redirected to our school / restaurant or catering partners
  • Assist site administrators with navigational support including but not limited to ongoing management of menus items, menu cycles, reporting engine
  • Resolve product / service questions / concerns ; determine cause and provide the best solution to ensure 100% customer satisfaction;
  • Ultimate objective is to ensure customer's understanding of information provided and all questions have been answered.
  • Recommend potential enhancements, products or services to management by collecting customer information and analyzing customer needs

Qualifications
Customer Support Representative Skills and Qualifications:
Excellent written / verbal communication and organizational skills; Web Based Program Management Experience; Proficient with Microsoft Word & Excel; Customer Focus, General Consulting Experience; Multi-tasking
Additional Information
Permanent Full Time Positions include the following benefits: Medical, Dental, Vision, Paid Vacation, Matching 401k, and a competitive hourly rate.

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