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Customer Support Representative Jobs (NOW HIRING)

1840 & Company

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer ...

1840 & Company

Customer Support Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer ...

ClosingLock

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Support Representative We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer ...

Area Temps

Customer Support Representative

Westlake, OH · On-site

$20/hr

A manufacturing company is offering an immediate full-time opportunity for a Customer Support Representative to answer phones and emails, enter data into ERP System, handle customer inquiries, track ...

A-Gas Americas

Customer Support Representative

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle management of specialty chemicals and gases . A-Gas also provides refrigerants, blowing agents, fire ...

ANDX

Customer Support Representative

Doylestown, PA · On-site

$18/hr

Customer Support Representative Make a meaningful impact from home. Join a team that values exceptional customer service and meaningful customer relationships. As a Customer Support Representative ...

PeopleJoy

Customer Support Representative

Philadelphia, PA · On-site +1

$40K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

X2F

Customer Support Representative

Newark, NJ · On-site

$16.75 - $22.75/hr

About the job Customer Support Representative Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who ...

X2F

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative Newark, New Jersey, United States $ 28.00 - 35.00 (US Dollar) About the Job Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee.

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.50/hr

Customer Support Representative Location: Simpsonville, SC Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized ...

Sparks Wiz Limited

Customer Support Representative

$22 - $27/hr

Customer Support Representative Los Angeles, California, United States $ 22.00 - 27.00 (US Dollar) Sparks Wiz Limited is an engineering consultancy firm seeking a Customer Service Representative to ...

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Customer Support Representative information

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How much do customer support representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer support representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What is a customer support representative?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

Is remote customer support representative a stressful job?

Remote customer support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors.

What are some common challenges faced by customer support representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.
More about Customer Support Representative jobs
What cities are hiring for Customer Support Representative jobs? Cities with the most Customer Support Representative job openings:
What are the most commonly searched types of Customer Support Representative jobs? The most popular types of Customer Support Representative jobs are:
Who are the top companies hiring for Customer Support Representative jobs? The top employers for Customer Support Representative jobs are:
What states have the most Customer Support Representative jobs? States with the most job openings for Customer Support Representative jobs include:
What job categories do people searching Customer Support Representative jobs look for? The top searched job categories for Customer Support Representative jobs are:
Customer Support Representative jobs near you
Infographic showing various Customer Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Support Representative

1840 & Company

Remote

$16.50 - $22.25/hr

Other

Re-posted 15 days ago

Job description

Customer Support Representative

We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer inquiries and ensuring timely and effective resolutions through various communication channels.

This is a part time employment only.

Shift Schedule: EST

Key Responsibilities:
  • Respond promptly to customer inquiries via email, messaging platforms, website chat, and social media messages.
  • Manage and resolve customer issues through our ticketing system, Zendesk, ensuring all communications are logged accurately.
  • Provide professional and empathetic support to customers, addressing product inquiries, order updates, troubleshooting, and general questions.
  • Collaborate with other departments to resolve complex issues and escalate cases when necessary.
  • Monitor and manage social media messages and comments, providing timely responses that align with the company's tone and values.
  • Assist with processing returns, exchanges, and refunds, adhering to company policies.
  • Identify recurring issues and suggest process improvements to enhance the customer experience.
  • Maintain up-to-date knowledge of The Gears Clock products and services to provide accurate information to customers.
Requirements:
  • 2-3 years of proven experience in customer support, using Zendesk as a ticketing system.
  • Excellent written communication skills with a professional and empathetic tone.
  • Ability to multitask and manage multiple communication channels simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with social media platforms and online chat systems.
  • Self-motivated and able to work independently in a remote environment.
  • Availability to work full-time, including occasional weekends or holidays if required.
Preferred Qualifications:
  • Experience in e-commerce or retail customer support.
  • Knowledge of timepieces or a passion for creative and artistic products.
  • Familiarity with social media management tools.
What We Offer:
  • Flexible remote work environment.
  • Opportunities for professional growth and development.
  • A supportive and collaborative team culture

$3 - $4 an hour

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.

We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent.

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