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Customer Support Representative Jobs in Portland, OR

DSI

Field Support Representative

Portland, OR

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experience, and uphold the highest standards of ...

DSI

Field Support Representative

Portland, OR · On-site

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experience, and uphold the highest standards of ...

DSI

Field Support Representative

Happy Valley, OR

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experience, and uphold the highest standards of ...

DSI

Field Support Representative

Happy Valley, OR · On-site

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experience, and uphold the highest standards of ...

DSI

Field Support Representative

Portland, OR · On-site

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experience, and uphold the highest standards of ...

Victra

Sales Support Rep Part-Time

Portland, OR · On-site

$20.25 - $27.50/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Portland, OR · On-site

$20.25 - $27.50/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Vancouver, WA · On-site

$20 - $27.25/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

West Linn, OR · On-site

$20.25 - $27.75/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Victra

Sales Support Rep Part-Time

Sherwood, OR · On-site

$20.50 - $28/hr

Deliver outstanding customer service during every guest interaction, ensuring each visit is a ... Sales Support Representatives work a flexible schedule ranging from 8 to 25 hours per week. This ...

Maxcess International

Customer Support Specialist

Camas, WA

$20.50 - $27.50/hr

There are three representative customer service tiers that define levels of training, ability, and ... Support continuous improvement initiatives and processes through active involvement * Actively ...

Altec Industries

Service Support Representative

Happy Valley, OR · On-site

$18 - $22.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Responds to customer inquiries and resolves customer issues. Provides updates to Team Lead for ... Administrative Service Support * Creates accurate and timely repair orders. * Confers with ...

Altec

Service Support Representative

Portland, OR · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Responds to customer inquiries and resolves customer issues. Provides updates to Team Lead for ... Administrative Service Support * Creates accurate and timely repair orders. * Confers with ...

Altec Industries

Service Support Representative

Portland, OR · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Responds to customer inquiries and resolves customer issues. Provides updates to Team Lead for ... Administrative Service Support * Creates accurate and timely repair orders. * Confers with ...

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All JobsCustomer Support Representative JobsCustomer Support Representative Jobs in Portland, OR

Customer Support Representative information

See Portland, OR salary details

$10

$19

$28

How much do customer support representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer support representative in Portland, OR is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What is a customer support representative?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What are some common challenges faced by customer support representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

Is remote customer support representative a stressful job?

Remote customer support representatives often face stress from handling difficult customer interactions, meeting performance metrics, and managing high call volumes. The job requires strong communication skills, patience, and the ability to work independently in a home environment, which can contribute to stress levels depending on individual resilience and workload management. Proper training and support can help mitigate some stress factors.

What are the most commonly searched types of Customer Support Representative jobs in Portland, OR?

The most popular types of Customer Support Representative jobs in Portland, OR are:

What are popular job titles related to Customer Support Representative jobs in Portland, OR?

For Customer Support Representative jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Customer Support Representative jobs in Portland, OR look for?

The top searched job categories for Customer Support Representative jobs in Portland, OR are:

Customer Support Representative jobs near you
Infographic showing various Customer Support Representative job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,394 per year, or $19.9 per hour.

Remote Client Support Representative

SWEET CAROLINA TRAVELS

Portland, OR • Remote

$18 - $23/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Role Description

We are seeking a full-time Remote Client Support Representative to join our team. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience. Your responsibilities include handling support tickets, troubleshooting client concerns, offering solutions, and maintaining professional communication with clients across various channels.

Qualifications

  • Proficiency in Customer Support, Customer Service, and Customer Satisfaction
  • Strong Communication skills to effectively interact with clients
  • Experience in Troubleshooting and resolving client issues in a timely manner
  • Ability to provide friendly customer support and solutions-driven service
  • Strong organizational and time management abilities to handle multiple tasks
  • Tech-savvy with the ability to learn and use customer support tools and platforms
  • Prior experience in the travel industry or related roles is an advantage but not require

Apply