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Weekend Chat Support Jobs in Portland, OR (NOW HIRING)

Shoot 360

Be Seen First

Technical Support Specialist

Vancouver, WA · On-site

$50K - $54K/yr

... chat, until they've solved a technical issue. · Assist a new franchise with its' technical ... Weekends as needed Experience: * Technical support: 1 year (Preferred) Ability to Commute:

Autodesk

Technical Support Specialist, BIM

Portland, OR · Remote

$60K - $107K/yr

Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for BIM 360 and Forma products via phone, chat, and web.

Levata

Support Specialist

Portland, OR · Remote

Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in making your journey with us seamless, impactful, and filled with opportunities to elevate your potential. As we ...

Levata

Support Specialist

Portland, OR · Remote

Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in making your journey with us seamless, impactful, and filled with opportunities to elevate your potential. As we ...

Barcodes, Inc.

Support Specialist

Portland, OR · Remote

Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in making your journey with us seamless, impactful, and filled with opportunities to elevate your potential. As we ...

Levata

Support Specialist

Portland, OR · On-site

Description Support Specialist Location: Portland, Oregon Who we are: At Levata, we believe in making your journey with us seamless, impactful, and filled with opportunities to elevate your potential.

ESS Education

Support Specialist

Hillsboro, OR

$21 - $24/hr

The Substitute Support Specialist provides operational and administrative support to the Operations team in assigned school districts. ESSENTIAL DUTIES & RESPONSIBILITIES: * Direct and control the ...

Sonepar

iSAM Support Specialist

Portland, OR · On-site

Usual 40-hour work-week Monday through Friday, however, based on business needs evening and weekend ... supported. Learn More About Us Get to know us on YouTube, LinkedIn, Facebook and Instagram and ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Portland, OR

Weekend Chat Support information

See Portland, OR salary details

$15

$27

$47

How much do weekend chat support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for weekend chat support in Portland, OR is $27.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Portland, OR? The most popular types of Chat Support jobs in Portland, OR are:
What are popular job titles related to Weekend Chat Support jobs in Portland, OR? For Weekend Chat Support jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Portland, OR look for? The top searched job categories for Weekend Chat Support jobs in Portland, OR are:
What cities near Portland, OR are hiring for Weekend Chat Support jobs? Cities near Portland, OR with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Portland, OR as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 62% In-person, 19% Hybrid, and 19% Remote job distribution, with an average salary of $57,457 per year, or $27.6 per hour.

Technical Support Specialist - Weekend - Government

Relativity

Portland, OR • On-site

$54K - $80K/yr

Other

Posted 4 days ago

Job description

Posting Type

Remote/Hybrid

Job Overview

The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills.
On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while working to resolve issues and escalate tickets to other teams and verticals. It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements. You will inform management of important issues regarding personnel, performance, customer perception, and project statuses, and work with colleagues to ensure quality service. Product Support. This role will report to the Manager of Product Support.
This position is not aligned to a specific product area and will support multiple areas as needed. The working hours are 4x10-hour shifts: Saturday, Sunday, Tuesday, Wednesday (9:00 AM - 8:00 PM CST) with 1-hour lunch break, and this shift offers a compensation differential.
Due to specific customer contract requirements, this position requires that the successful candidate be a U.S. citizen. As a condition of your role supporting the RelativityOne Government product, you are required to obtain a Public Trust clearance. The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history, drug use, financial records, and a character assessment. If you are unable to obtain the Public Trust clearance, you will be unable to work on the RelativityOne Government product, and your employment, if still in effect, may be terminated. Obtaining Public Trust clearance offers an additional compensation differential.

Job Description and Requirements

Your Role in Action: Technical Skills/Responsibilities

  • Use SQL applications and tools to run basic SQL queries

  • Respond tocustomerquestions, problems, and work requestson a daily basis

  • Develop anexpertisein company products and services and the initiative to take an active role in sharing this knowledge with customers

  • Partner with senior level team members as needed to troubleshoot and resolve customer incidents

  • Have or develop the experience to capably perform theTechnical Support Specialistposition responsibilities

Policy and Procedure Skills

  • Followappropriate proceduresfor creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential foraccuratereporting andmaintaininghistorical ticket data

  • Monitor assigned open tickets, contact customers, and update tickets ona timelybasis

  • Provide responsive support tocustomers during normal shift hours, when scheduled for early and late shifts, and asidentifiedfor on-call or as requested by management. Early/Late shifts andon-callcould berequired ofthe qualifiedTechnical Support Specialiststaff

  • Complete all daily tasks and projects

  • Track time daily

Expectations of the Role

  • Provide excellent customer service using the communication methodsdesignatedby Relativity

  • Flexible to work a4x10-hour shift: Saturday, Sunday, Tuesday, Wednesday (9:00 AM - 8:00 PM CST)with a 1-hour meal break, on-call schedule, or othertime framesspecified by management

  • Able to work an 8/9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding

  • Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries

  • Meet identified goalsregardingcustomer service tech support metrics

  • Commitment to and consistent demonstration of core company values

Your Skills

  • Customer support experience

  • Customer-focused and ability to understand expectations

  • Direct experience supportingcustomers as a primary contact or lead using phone and email

  • Experience troubleshooting complex issues

  • SQL and Windows platform experience

  • Travel 10% of the time

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$54,000 and $80,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Database Management, Documentations, Information Security, Project Management, Requirements Gathering, Software Development, Structured Query Language (SQL), System Implementations, Technical Support, Vendor Management

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