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Remote Email Chat Support Jobs in Portland, OR (NOW HIRING)

LaCrosse Footwear

Consumer Sales Specialist

Portland, OR · Remote

$23 - $31.25/hr

Engaging with customers via phone calls, e-mail, live chat, and social mediaAdvocate for the end consumer to ensure we are creating the best customer experienceUse creative problem-solving to find ...

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Suvoda

Software Support Specialist

Portland, OR · Remote

This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST ... Provide support to system users in multiple countries via the telephone and email * Clearly ...

Redfish Recruiting

Product Support Specialist

Portland, OR · On-site +1

$65K - $75K/yr

Apply by sending an email to support_jobs@membean.com with your resume and a brief cover letter ... Product Support Specialist Salary:65-75 Location: remote- office is in portland What are the top 3 ...

The Hackett Group

Consultant

Portland, OR · Remote

$21 - $26/hr

Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ... Remote from home work; consistent internet connection required; professional home office with ...

Logitech

Technical Support Engineer

Camas, WA · On-site +1

$70K/yr

Your Contribution: - Troubleshooting video conference system issues via phone, email, and chat. - Resolving escalated support tickets from the Tier 1 support team. - Assisting the Tier 1 support team ...

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All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Portland, OR

Remote Email Chat Support information

See Portland, OR salary details

$15

$27

$47

How much do remote email chat support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote email chat support in Portland, OR is $27.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Portland, OR?

The most popular types of Email Chat Support jobs in Portland, OR are:

What are popular job titles related to Remote Email Chat Support jobs in Portland, OR?

For Remote Email Chat Support jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Portland, OR look for?

The top searched job categories for Remote Email Chat Support jobs in Portland, OR are:

What cities near Portland, OR are hiring for Remote Email Chat Support jobs?

Cities near Portland, OR with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Portland, OR as of August 2026, with employment types broken down into 69% Full Time, 23% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,457 per year, or $27.6 per hour.

Consumer Sales Specialist

LaCrosse Footwear

Portland, OR • Remote

$23 - $31.25/hr

Full-time

Posted 9 days ago

Job description

Job DescriptionConsumer Sales Specialist The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.PRIMARY RESPONSIBILITY: To provide excellent customer service to LFI consumers through innovative problem solving and by providing timely information that exceeds customer expectations and enhances the company's brand loyalty, and growth. This position requires a high level of professionalism, including written and verbal communication, and system skills. ESSENTIAL FUNCTIONS OF THE POSITION (Other duties may be assigned.):Engaging with customers via phone calls, e-mail, live chat, and social mediaAdvocate for the end consumer to ensure we are creating the best customer experienceUse creative problem-solving to find solutions for customer issuesEducate and/or sell our product to the customerEntering customer information via Windows and cloud-based software7 hours of phone/email/chat/social responsibility per dayOTHER FUNCTIONS:Perform other duties, as assigned by Consumer Supervisor.POSITION REQUIREMENTS:Must be dependable and have a team first mentalityMust be self-motivated and accountable to peersMust have strong and efficient written and verbal communication skillsMust have strong problem-solving skillsMust be willing to conduct oneself in accordance with Company's Core ValuesMust be able to manage multiple tasks in a fast pace environmentMust have a high level of interpersonal skillsMust be able to accurately enter data into multiple systemsMust be able to empathize from the customer's point of viewQUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE:College degree or equivalent experience1 - 2 years customer service experience preferredSocial media experience preferredTOOLS/EQUIPMENT USED:Ability to utilize computer systems to find information and problem solveBasic skill in Excel, MS Word, OutlookENVIRONMENTAL FACTORS / WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally work in distribution as business fluctuations warrant. The noise level of the work environment is usually moderate.REPORTING RELATIONSHIP: This position reports directly to a CRC SupervisorAll offers of employment are contingent upon successful completion of a pre-employment drug screen. As a federal contractor, we participate in E-Verify. LaCrosse Footwear, Inc. is an Equal Opportunity and Affirmative Action Employer that strives for and celebrates diversity in its workforce.
Job Posted by ApplicantPro