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Remote Email Chat Support Jobs in Salem, OR (NOW HIRING)

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Remote Email Chat Support information

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How much do remote email chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote email chat support in Salem, OR is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $28.51 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are the most commonly searched types of Email Chat Support jobs in Salem, OR?

The most popular types of Email Chat Support jobs in Salem, OR are:

What are popular job titles related to Remote Email Chat Support jobs in Salem, OR?

For Remote Email Chat Support jobs in Salem, OR, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Salem, OR look for?

The top searched job categories for Remote Email Chat Support jobs in Salem, OR are:

What cities near Salem, OR are hiring for Remote Email Chat Support jobs?

Cities near Salem, OR with the most Remote Email Chat Support job openings:

Infographic showing various Remote Email Chat Support job openings in Salem, OR as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $54,452 per year, or $26.2 per hour.

Remote Licensed Mental Health Counselor at Chat and Change Mental Health

Salem, OR โ€ข Remote

$90K - $100K/yr

Full-time

Posted 6 days ago


Job description

Position Overview

Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Professional Counselor (LPC) to join our fully remote team. This full-time position offers the opportunity to provide meaningful mental health support to clients while enjoying the flexibility of working from anywhere. As a key member of our team, you will utilize your clinical skills to enhance the lives of individuals and foster a positive therapeutic environment.

About the Organization

Located in Salem, Oregon, Chat and Change Mental Health specializes in delivering top-quality telehealth services aimed at promoting mental well-being. Our team is united by a deep commitment to therapeutic excellence and a shared belief in the power of compassionate care. We are dedicated to supporting our mental health professionals with the resources and tools necessary to ensure they can focus solely on providing high-quality care to our clients. We encourage a culture of continuous learning and personal development.

Work Environment

This remote position allows you to work from the comfort of your own home, providing you the flexibility to create a schedule that works best for you. Our telehealth facility enables counselors to efficiently manage client consultations through a user-friendly digital platform, allowing for seamless scheduling, documentation, and client communication. You will be part of a collaborative online environment where support and resources are readily available.

Key Responsibilities
  • Provide compassionate and ethical individual mental health counseling sessions via secure video chat.
  • Employ evidence-based, solution-focused treatment modalities to support clients' therapeutic journeys.
  • Develop personalized and effective treatment plans tailored to meet each client's unique needs and goals.
  • Facilitate sessions that help clients gain insights into their feelings, experiences, and relationships, encouraging self-discovery.
  • Regularly monitor client progress throughout treatment and assist clients in developing healthy coping mechanisms.
  • Maintain accurate and up-to-date electronic records of client interactions and treatment outcomes.
Patient Population / Client Focus

As a key player at Chat and Change Mental Health, you will work with a diverse client base seeking assistance for various mental health concerns, including anxiety, depression, trauma, and relationship issues. Your expertise will enable you to create a safe and supportive space for clients to explore their thoughts and feelings, ultimately guiding them toward improved mental health and well-being.

Qualifications
  • A Masterโ€™s degree in Counseling from an accredited institution is required.
  • An active and unrestricted licensure as a Professional Counselor (LPC) in the state of Oregon.
  • Ability to practice independently and without supervision, demonstrating expertise and confidence in your clinical capabilities.
  • Exceptional interpersonal skills with a strong emphasis on empathy and active listening.
  • Proficient in using technology for telehealth counseling; must be computer literate.
  • Please provide your licensing details, including your license number and field of licensure in your application.
Preferred Experience
  • Previous experience in a remote counseling setting is preferred but not mandatory.
  • Familiarity with various treatment modalities and therapeutic techniques will enhance your effectiveness.
  • Experience working with diverse client demographics and a broad spectrum of mental health concerns is advantageous.
Compensation and Benefits

This position offers a competitive salary range of $90,000 to $100,000 per year, commensurate with experience and hours worked. Benefits include:

  • The flexibility to set your own hours, adapting your schedule to fit personal and professional commitments.
  • A personalized caseload that aligns with your specialties and client demographic preferences, ensuring fulfilling client interactions.
  • Access to a comprehensive counselor portal designed to streamline scheduling, communication, and documentation for efficient practice.
  • Weekly direct deposits for your convenience.
  • Full-time counselors will enjoy a monthly healthcare stipend to support their well-being.
  • Potential sign-on bonus to welcome you to our team.
Career Growth Opportunities

At Chat and Change Mental Health, we are committed to your professional development. You will have access to ongoing training and resources to enhance your therapy skills and career trajectory. Opportunities for advancement and specialization within our organization are abundant, allowing you to tailor your career to your passions and strengths.

Why Join Our Team

When you join Chat and Change Mental Health, you become part of a caring and supportive community that puts the well-being of both clients and counselors at the forefront. You will work alongside like-minded professionals who share your dedication to making a positive impact in the mental health field. Embrace the flexibility of remote work while pursuing your passion for helping others achieve better mental health outcomes.

Application Information

If you are a compassionate, licensed mental health counselor ready to make a difference, we encourage you to apply today! Please provide your resume, including details of your licensure, and a brief cover letter outlining your counseling philosophy and approach. Don't miss this opportunity to join a team that values innovation, support, and therapeutic excellence.