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Remote Email Chat Support Jobs in Happy Valley, OR

LaCrosse Footwear

Consumer Sales Specialist

Portland, OR · Remote

$23 - $31.25/hr

Engaging with customers via phone calls, e-mail, live chat, and social mediaAdvocate for the end consumer to ensure we are creating the best customer experienceUse creative problem-solving to find ...

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Suvoda

Software Support Specialist

Portland, OR · Remote

This is a remote-capable role within the state of Oregon, with a set schedule of 12:00pm-8:00pm PST ... Provide support to system users in multiple countries via the telephone and email * Clearly ...

Redfish Recruiting

Product Support Specialist

Portland, OR · On-site +1

$65K - $75K/yr

Apply by sending an email to support_jobs@membean.com with your resume and a brief cover letter ... Product Support Specialist Salary:65-75 Location: remote- office is in portland What are the top 3 ...

Logitech

Technical Support Engineer

Camas, WA · On-site +1

$70K/yr

Your Contribution: - Troubleshooting video conference system issues via phone, email, and chat. - Resolving escalated support tickets from the Tier 1 support team. - Assisting the Tier 1 support team ...

The Hackett Group

Consultant

Portland, OR · Remote

$21 - $26/hr

Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ... Remote from home work; consistent internet connection required; professional home office with ...

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Remote Email Chat Support information

See Happy Valley, OR salary details

$15

$27

$46

How much do remote email chat support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote email chat support in Happy Valley, OR is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What job categories do people searching Remote Email Chat Support jobs in Happy Valley, OR look for?

The top searched job categories for Remote Email Chat Support jobs in Happy Valley, OR are:

What cities near Happy Valley, OR are hiring for Remote Email Chat Support jobs?

Cities near Happy Valley, OR with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Happy Valley, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,363 per year, or $27.1 per hour.

Remote Licensed Mental Health Counselor - Full-Time at Chat and Change Mental Health

Portland, OR • Remote

Chat and Change Mental Health
See more jobs at Chat and Change Mental Healthexternal

$90K - $100K/yr

Full-time

Posted 6 days ago

Job description

Position Overview

Join our dynamic team at Chat and Change Mental Health as a Remote Licensed Mental Health Counselor. In this full-time role, you will leverage your clinical expertise to provide compassionate and ethical mental health counseling to diverse clients, all from the comfort of your home. Your commitment to therapeutic excellence will not only positively affect your clients' lives but will also contribute to the broader mission of promoting optimum mental health.

About the Organization

Chat and Change Mental Health is a community-focused health clinic located in Portland, Oregon, dedicated to offering innovative mental health services. We believe that effective mental health support requires a blend of professionalism and empathy, ensuring every individual feels heard and supported. Our collaborative environment encourages counselors to thrive while providing outstanding care to clients, reinforcing our ethos of compassion and professionalism.

Work Environment

This position allows you to work remotely, providing flexibility to shape your work-life balance. You will have the autonomy to create your schedule, making it possible to integrate your personal commitments with your professional responsibilities. Our user-friendly counselor portal provides all the tools necessary for client bookings, scheduling, and conducting sessions via secure video chat.

Key Responsibilities
  • Deliver individualized counseling sessions to clients via secure video chat, ensuring ethical and compassionate care.
  • Utilize solution-based treatment modalities to effectively address clients' mental health needs.
  • Craft and implement tailored treatment plans that align with clients' specific challenges and life circumstances.
  • Facilitate meaningful discussions to help clients cultivate insights regarding their feelings, experiences, and relationships.
  • Track and assess client progress throughout their therapy journey, adapting strategies as needed to aid in the development of positive coping mechanisms.
Patient Population / Client Focus

Our client base encompasses diverse individuals facing a wide range of mental health challenges, from anxiety and depression to complex interpersonal issues. As a counselor, you will work closely with clients to ensure they receive therapy that aligns with their personal experiences and backgrounds, affording you the opportunity to impact lives profoundly.

Qualifications
  • A Master's degree in Counseling or a closely related field is required.
  • An active and unrestricted license as a Professional Counselor (LPC) in the state of Oregon.
  • Ability to practice independently without supervision is mandatory.
  • Excellent interpersonal skills, with an innate capacity for empathy and understanding.
  • Proficiency with technology, particularly in utilizing various communication platforms for remote counseling.
Preferred Experience
  • Previous experience in a remote counseling setting is a plus.
  • Experience working with varied client demographics, including underrepresented communities.
  • Familiarity with solution-focused therapy techniques and other evidence-based practices.
Compensation and Benefits
  • Annual salary ranging from $90,000 to $100,000, with compensation based on hours worked.
  • Enjoy flexibility working from home, while earning up to 100k per year.
  • Receive a sign-on bonus as an incentive to join our dedicated team.
  • A monthly healthcare stipend is included for full-time counselors to promote well-being.
  • Weekly direct deposit for timely payment.
  • Personalized caseload management, where clients are matched according to your specialties and preferences.
Career Growth Opportunities

At Chat and Change Mental Health, we believe in the growth of our team members. As part of our commitment to your professional development, we offer opportunities such as access to continued education, specialized training, and mentorship programs. You will be supported as you advance in your career, expanding your expertise and impact within the mental health field.

Why Join Our Team

By joining Chat and Change Mental Health, you become a part of a mission-driven organization dedicated to enhancing mental health for our communities. You will work with a team of passionate professionals committed to fostering change and promoting mental well-being. If you are looking for a supportive, innovative, and flexible work environment to make a difference in people's lives, we want to hear from you!

Application Information

If you’re ready to take the next step in your counseling career and be part of a compassionate team, we encourage you to apply now. Please submit your application along with your resume and indicate your license and licensure state for our review.

Apply