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Remote Email Chat Support Jobs in Portland, OR (NOW HIRING)

Bicycle Health

Recovery Coach

Portland, OR · Remote

$23 - $25/hr

Remote Schedule: Sunday-1:30pm-10pm EST/Monday-Thursday 3:30pm-12am EST (Full time - 40 hours/week ... Offer peer-based support through one-on-one coaching and facilitation of peer support groups.

Bicycle Health

Recovery Coach

Portland, OR · Remote

$23 - $25/hr

Remote Schedule: Sunday-1:30pm-10pm EST/Monday-Thursday 3:30pm-12am EST (Full time - 40 hours/week ... Offer peer-based support through one-on-one coaching and facilitation of peer support groups.

Talkiatry

Remote Therapist - Oregon

Portland, OR · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

Talkiatry

Remote Psychiatrist (MD/DO) - Oregon

Portland, OR · Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

Brandwoven

Be Seen First

Head of Growth (B2B, Remote)

Portland, OR · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Own HubSpot strategy and outcomes end-to-end -- campaigns, email, automation, workflows, lead ... while supporting the sales team in their use of the CRM. * Establish the marketing metrics and ...

Aston Carter

Claims Assistant

Happy Valley, OR · On-site +1

$19.75 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role offers 100% remote work with periodic onsite activities and focuses on delivering ... Provide administrative support to the Claims Manager and Claims Specialist, including documentation ...

Aston Carter

Claims Assistant

Happy Valley, OR · On-site +1

$19.75 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role offers 100% remote work with periodic onsite activities and focuses on delivering ... Provide administrative support to the Claims Manager and Claims Specialist, including documentation ...

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Showing results 41-60

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Portland, OR

Remote Email Chat Support information

See Portland, OR salary details

$15

$27

$47

How much do remote email chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote email chat support in Portland, OR is $27.62, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Portland, OR?

The most popular types of Email Chat Support jobs in Portland, OR are:

What are popular job titles related to Remote Email Chat Support jobs in Portland, OR?

For Remote Email Chat Support jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Portland, OR look for?

The top searched job categories for Remote Email Chat Support jobs in Portland, OR are:

What cities near Portland, OR are hiring for Remote Email Chat Support jobs?

Cities near Portland, OR with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Portland, OR as of August 2026, with employment types broken down into 69% Full Time, 23% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,457 per year, or $27.6 per hour.

Recovery Coach

Bicycle Health

Portland, OR • Remote

$23 - $25/hr

Full-time

Posted 6 days ago

Job description

The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform.

The Recovery Coach plays a vital role in supporting patients with opioid use disorder by providing peer-based recovery support as part of the Bicycle Health care team. The Recovery Coach meets with clients on a regular basis, documents the visit, provides peer support and reviews recovery goals. This role is crucial in delivering holistic care services by providing support across multiple systems and frameworks of care. This position focuses on engagement, motivation, and advocacy, helping patients navigate their recovery journey.

Location: Remote

Schedule: Sunday-1:30pm-10pm EST/Monday-Thursday 3:30pm-12am EST (Full time - 40 hours/week)

Training Schedule: Monday - Friday- 10:00am-7:00pm EST (4 weeks)

Target Pay: $23.00-25.00/ per hour - Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Benefits:

  • 3 Weeks PTO + 8.5 days of additional sick time + 10 paid holidays
  • Paid parental leave
  • 100% Employer Paid Medical, Dental, and Vision Insurance
  • Employer Paid STD & LTD
  • 401k
  • $50 monthly Remote Work Stipend

You can expect to:

  • Serve as a contact point between established clients and the Bicycle Health program.
  • Offer peer-based support through one-on-one coaching and facilitation of peer support groups.
  • Document within the electronic health record in real-time while visiting with the client; document with a quality suitable to medical provider
  • Utilize patient management tools to track client progress, maintain engagement between medical visits, and document their participation in treatment and support services.
  • Engage clients in conversation and education about substance use, treatment, and recovery.
  • Gain knowledge of community, online, and other relevant support resources, and provide clients with information to help them achieve their treatment and recovery goals.
  • Identify barriers to full participation in the Bicycle Health program and communicate barriers to appropriate clinical team members as needed to address them.
  • Gain a deep understanding of the Motivational Interviewing framework and apply it consistently in all client interactions.
  • Maintain close, efficient communication with medical providers and other support staff involved in the care of assigned clients.
  • Attend and contribute to all assigned meetings.
  • Understand and support our identified program quality improvement metrics.
  • Regular and predictable attendance is required.
  • All other duties as assigned.

Qualities we're looking for:

  • Minimum two years of experience as a peer recovery coach, peer support worker or addiction counselor.
  • Minimum two years of experience in a medical practice or behavioral health field , including documentation within the electronic health record and close communication with providers.
  • Personal experience with substance use disorder (SUD) treatment and recovery, either through direct involvement in one's own recovery journey or through close personal or professional relationships with individuals navigating SUD care. The key focus is the ability to relate to and empathetically discuss the unique challenges faced by individuals engaged in SUD treatment.
  • Exceptional communication skills, both written and verbal, tailored to effectively engage with diverse audiences.
  • Exhibits cultural awareness and responsiveness, recognizing and respecting the diverse backgrounds and needs of clients.
  • Understanding of confidentiality requirements for the handling of client information.
  • Ability to practice self-care to maintain emotional and mental well-being while supporting individuals with complex needs.
  • Demonstrated ability to thrive in a multidisciplinary team that focuses on company-level goals.
  • Ability to travel up to 5% of the time.

#LIRemote #zr Associate -

Recruitment Scam Notice

We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note:

  • All official communication from our recruiting team will come from an @bicyclehealth.com email address.

  • We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process.

  • We will never request your Social Security number or banking information before an offer of employment is made.

  • We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps.

If you believe you have been contacted by someone misrepresenting our company, please report it to careers@bicyclehealth.com.

About Bicycle Health:

Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all.

Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.