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60 Hinge Customer Support Representative Jobs Hiring Near You

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$16/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

SecurityMetrics

Customer Support Rep

Orem, UT

$16 - $400/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

Evo marketing

Customer Support Representative

Provo, UT · On-site

$14 - $17/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest Control Employment Type: Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports ...

EnSoftek inc

Customer Support Representative

Beaverton, OR · On-site

$16.75 - $22.75/hr

Working at EnSoftek office in Beaverton, EHR Technical Support Representative will be responsible for front line interaction with our customers, satisfactorily troubleshooting and resolving incoming ...

orderlunches

Customer Support Representative

San Carlos, CA

$19.25 - $26.25/hr

Customer Support Representative Job Duties: * Manage in-bound calls, emails, contact us inquires and Chat via Zendesk from customers throughout the United States and Canada * Assist end users with ...

PeopleJoy

Customer Support Representative

Philadelphia, PA · Remote

$16.25 - $22/hr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

Workwear

Customer Support Representative

Nashville, TN

$15.50 - $21/hr

As a Customer Support Representative you are responsible for all customer support activities and inquiries within the business. This involves strong interdepartmental interactions in order to provide ...

98 Ventures

Customer Support Representative

Tulsa, OK · On-site

$15/hr

Customer Support Representative Overview The Customer Support Representative will be responsible for specific duties as they relate to scheduling and processing payment for deliveries. This ...

PeopleJoy

Customer Support Representative

Philadelphia, PA · On-site +1

$48K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

A-Gas Americas

Customer Support Representative

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle management of specialty chemicals and gases A-Gas also provides refrigerants, blowing agents, fire ...

LanceSoft

Customer Support Representative

Los Angeles, CA · On-site

$20 - $21/hr

Customer Support Representative Location : LOS ANGELES CA Duration : 0-6 month(s) Shift: 1st Shift (Mon-Fri) Pay Rate : $20.00-$21.00//Hour Responsibilities: Duties may include maintaining ongoing ...

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Customer Support Rep

Customer Support Rep

SecurityMetrics

Orem, UT • On-site

$16/hr

Full-time

Posted 5 days ago

Job description

Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Customer Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Customer Support!
SecurityMetrics is looking for experienced Customer Support staff to join our Customer Support team! This is an in-house position, and we are not looking to hire remote employees at this time. We are looking for applicants that have a customer service background to assist customers in understanding our products and processes. As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cybersecurity threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of advanced computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!
Responsibilities
  • Provide basic customer support and account maintenance via phone or email
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire

Required Skills and Experience
  • Basic computer skills (i.e. typing, email, web browser)
  • Basic understanding of networks and network devices
  • Ability to troubleshoot account issues
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns

Preferred Skills and Experience
  • Fluent in English and any of the following languages:
    • Portuguese
    • Chinese/Mandarin
    • Spanish
    • French/Quebecois
  • Part-time positions are available upon review
  • Familiar with PCI-DSS
  • Experience working in a Call Center
  • Experience dealing in Customer Service
  • Familiar with Linux
  • Basic understanding of HTML

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