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Customer Support Representative Jobs (NOW HIRING)

Script Care LTD

Customer Support Representative

Beaumont, TX · On-site

$13.75 - $18.75/hr

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd ...

Astor & Sanders

Customer Support Representative

Lakewood, CO · On-site

$16 - $21.75/hr

Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a ...

Script Care LTD

Customer Support Representative

Austin, TX · On-site

$15.50 - $21.25/hr

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd ...

Script Care Ltd

Customer Support Representative

Austin, TX

$15.75 - $21.50/hr

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd ...

El Car Wash

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Support Representative Role Summary: The Customer Support Representative is responsible for delivering exceptional service and support to customers via phone, email, and chat. This role ...

orderlunches

Customer Support Representative

San Carlos, CA · On-site

$19.25 - $26.25/hr

Customer Support Representative Job Duties: * Manage in-bound calls, emails, contact us inquires and Chat via Zendesk from customers throughout the United States and Canada * Assist end users with ...

BRUNS-PAK

Customer Support Representative

Lost Springs, WY · Remote

$14.25 - $19.25/hr

About the job Customer Support Representative Remote - US Resident Only Our fast-paced company would benefit much from a motivated and self-starting Customer Support Representative. Acting as the ...

SMC Region USC

Customer Support Representative

Elko, NV · Hybrid

$65K/yr

Sandvik Mining is looking for a Customer Support Representative, Elko, NV. Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the ...

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Unified Group Inc

Customer Support Representative

Anderson, IN · On-site

$13.75 - $18.75/hr

Customer Support Representative Must-Haves: * Ability to handle sensitive information and follow HIPAA regulations * Ability to learn and master internal systems * Ability to prioritize tasks and ...

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How much do customer support representative jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer support representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Representative, and why are they important?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Patience, active listening, and conflict resolution are vital soft skills that help build rapport and resolve issues effectively. These skills and qualities are crucial for delivering exceptional service, maintaining customer satisfaction, and fostering brand loyalty.

What are some common challenges faced by Customer Support Representatives, and how can they be effectively managed?

Customer Support Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and staying up-to-date with product or service changes. Effective time management, strong communication skills, and ongoing training are essential to overcome these hurdles. Many organizations provide support through mentoring, regular team meetings, and access to knowledge bases, helping representatives deliver consistent and high-quality service while maintaining job satisfaction.

What are Customer Support Representatives?

Customer Support Representatives are professionals who assist customers by answering their questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person to ensure a positive experience and maintain customer satisfaction. Their role is crucial in building customer loyalty and addressing any concerns or problems customers might encounter. Strong communication, problem-solving skills, and patience are essential for success in this job.

What is the difference between Customer Support Representative vs Technical Support Specialist?

AspectCustomer Support RepresentativeTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical certifications or training often preferred
Work EnvironmentCall centers, retail, online support platformsIT departments, software companies, hardware providers
Employer & Industry UsageCustomer service departments across various industriesTechnology, software, and hardware industries
Common Search & Comparison IntentUnderstanding general customer service rolesTechnical problem-solving and product support

The main difference between a Customer Support Representative and a Technical Support Specialist lies in their focus areas. Customer Support Representatives handle general customer inquiries, complaints, and service requests across various industries. In contrast, Technical Support Specialists provide specialized technical assistance, troubleshooting, and product support, often requiring technical knowledge or certifications. Both roles are essential for customer satisfaction but serve different needs within organizations.

More about Customer Support Representative jobs
What cities are hiring for Customer Support Representative jobs? Cities with the most Customer Support Representative job openings:
What are the most commonly searched types of Customer Support Representative jobs? The most popular types of Customer Support Representative jobs are:
Who are the top companies hiring for Customer Support Representative jobs? The top employers for Customer Support Representative jobs are:
What states have the most Customer Support Representative jobs? States with the most job openings for Customer Support Representative jobs include:
What job categories do people searching Customer Support Representative jobs look for? The top searched job categories for Customer Support Representative jobs are:
Customer Support Representative jobs near you
Infographic showing various Customer Support Representative job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 90% Full Time, 3% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Support Representative

Customer Support Representative

Consonus Healthcare

Portland, OR

$17 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Overview
Customer Support Representative
What's your wish list for the perfect job? Maybe it's to make a positive impact in the world, or to grow your career in healthcare. Maybe working with a supportive team is top priority, or to feel respected and valued.
If your answer is "all of the above," consider joining our team at Consonus Pharmacy. It's a perfect opportunity for compassionate people dedicated to people's health and well-being.
Consonus Pharmacy is a closed-door long-term care pharmacy specializing in the needs of nursing facilities, assisted living residents, and their caregivers. We are currently hiring a Customer Support Representative to join our team!
As the Customer Support Representative your responsibilities will include, but are not limited to:
  • Answering customer's inquiries and account-related questions
  • Researching and assisting customers in troubleshooting issues over the phone
  • Establishing positive relationships with both internal & external customers
  • Provide excellent customer service while ensuring that security and confidentiality are maintained for all customers
Benefits may include:
  • Paid training & career advancement opportunities
  • $25,000 toward ongoing education benefit
  • Generous Paid Time Off that pools vacation, sick & holiday pay in a single bucket for flexible use
  • Medical/Dental/Vision insurance
  • Free access to MDLIVE - allowing access to your health benefits from anywhere
  • 401K With Employer Match
  • Employee Assistance Program: with free access to counseling & support services
Qualifications
  • One year of experience in providing customer service skills
  • One year of pharmacy experience preferred but willing to train
  • Ability to multi-task by answering multiple calls, navigating multiple computer applications, and finding information.
  • Ability to work under pressure and in time-sensitive situations.

EEO Statement
"Be here. Be you."
For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We've continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy.
We're committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives.
That means you being you - without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It's the foundation of who we are and the evolution of our collective future.

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