ZipRecruiter

Log In

1

Customer Support Analyst Jobs in Nevada (NOW HIRING)

IGT

Technical Support Engineer III

Las Vegas, NV · On-site

Deliver exceptional customer support while adhering to established SLA response and restoration commitments. * Analyze application issues, identify root causes, provide workarounds, and drive ...

Clark County

ENTERPRISE SYSTEMS ANALYST I/II

Las Vegas, NV · On-site

$33.65 - $53.73/hr

Data Analytics Financials Human Capital Management (HCM) Security Examples of duties may include ... Provides customer support and resolves systems issues through the financial systems "help desk ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support Analyst JobsCustomer Support Analyst Jobs in Nevada

Customer Support Analyst information

See Nevada salary details

$12

$28

$40

How much do customer support analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer support analyst in Nevada is $28.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $40.38 per hour, depending on experience, location, and employer.

What is a customer support analyst?

A Customer Support Analyst is a professional who assists customers by resolving their technical or service-related issues, often acting as the first point of contact for support inquiries. They analyze customer problems, provide solutions, and escalate complex issues to higher-level support teams if necessary. Their primary goal is to ensure customer satisfaction by delivering timely and effective assistance, collecting feedback, and often helping to improve support processes. Customer Support Analysts work across various industries, including technology, finance, and retail.

What does a customer support analyst do?

A customer support analyst collects and analyzes customer data and then works to develop resolutions for issues. Job duties include communicating with customers through phone and email, executing research strategies to improve productivity and customer satisfaction, and promptly following up with customer requests. In this job, you use surveys, reports, and other techniques to troubleshoot issues, and you may train new employees. This career requires customer service and communication skills, and many employees prefer experience in sales, marketing, or customer service. Qualifications typically include a bachelor’s degree or a combination of training and education. Some companies may also require in-house training that’s industry-specific.

What are the key skills and qualifications needed to thrive as a customer support analyst, and why are they important?

To thrive as a Customer Support Analyst, you need strong problem-solving abilities, knowledge of customer service principles, and usually a bachelor's degree or equivalent experience. Familiarity with CRM software (like Salesforce or Zendesk), ticketing systems, and basic troubleshooting tools is typically required. Excellent communication, patience, and active listening are standout soft skills for this role. These skills and qualities are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining positive company reputation.

How does a customer support analyst typically collaborate with other departments to resolve customer issues?

Customer Support Analysts frequently work with teams such as Product Development, Engineering, and Sales to address complex customer problems. When an issue requires technical expertise or product changes, analysts escalate cases and provide detailed feedback to these departments, ensuring accurate and prompt solutions. This collaboration not only helps resolve individual cases but also contributes to identifying and fixing recurring issues, improving the overall customer experience. Regular communication and interdepartmental meetings are common to keep everyone aligned and informed.
More about Customer Support Analyst jobs

What are the most commonly searched types of Customer Support Analyst jobs in Nevada?

The most popular types of Customer Support Analyst jobs in Nevada are:

What are popular job titles related to Customer Support Analyst jobs in Nevada?

For Customer Support Analyst jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Customer Support Analyst jobs in Nevada look for?

The top searched job categories for Customer Support Analyst jobs in Nevada are:

What are popular job titles related to Customer Support Analyst jobs in NV?

For Customer Support Analyst jobs in NV, the most frequently searched job titles are:

Customer Support Analyst jobs near you
Infographic showing various Customer Support Analyst job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,138 per year, or $28.4 per hour.

Remote Customer Support Team Lead

Sweet Epic Travels

Las Vegas, NV • Remote

Full-time

Re-posted 15 days ago

Job description

Overview

Join our Sweet Epic Travels dynamic team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote


Apply