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Customer Support Advisor Jobs (NOW HIRING)

Maximize product support sales from designated customers. Both parts and labor sales. * Perform regular undercarriage inspections and assist the customer in managing their undercarriage fleet.

SpryPoint Customer Support Advisor SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the ...

Customer Support Advisor (EST)

Concord, NC ยท Remote

$17.50 - $22.25/hr

Position Overview As a Customer Support Advisor, you will play a critical role in ensuring the success of our clients. You will be responsible for providing technical guidance to our clients ...

Polish Customer Support Advisor

$17.50 - $22.25/hr

Polish-speaking Customer Support Representative On behalf of our client, a globally recognized leader in the jewelry industry, we are looking for a Polish-speaking Customer Support Representative.

Polish Customer Support Advisor

$17.50 - $22.25/hr

Polish-speaking Customer Support Representative On behalf of our client, a globally recognized leader in the jewelry industry, we are looking for a Polish-speaking Customer Support Representative.

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Customer Support Advisor information

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$5

$23

$26

How much do customer support advisor jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for customer support advisor in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Advisor, and why are they important?

To thrive as a Customer Support Advisor, you need excellent communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, active listening, and resilience help individuals excel in handling diverse customer inquiries and challenging situations. These skills and qualities are crucial for delivering efficient, empathetic support that builds customer loyalty and resolves issues effectively.

What does a Customer Support Advisor do?

A Customer Support Advisor assists customers by answering questions, resolving problems, and providing information about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and addressing concerns promptly. Their goal is to help customers find solutions, improve satisfaction, and maintain strong relationships between the company and its clients.

What are the typical challenges a Customer Support Advisor faces, and how can they be addressed effectively?

Customer Support Advisors often encounter challenges such as managing high call volumes, handling difficult or upset customers, and resolving complex issues efficiently. To address these, it's important to develop strong communication and problem-solving skills, as well as patience and empathy. Many organizations offer ongoing training and peer support, and advisors frequently collaborate with team leads or other departments to find solutions. Embracing feedback and utilizing knowledge bases also help Customer Support Advisors perform effectively and maintain a positive customer experience.
More about Customer Support Advisor jobs
What states have the most Customer Support Advisor jobs? States with the most job openings for Customer Support Advisor jobs include:
Infographic showing various Customer Support Advisor job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 15% Part Time, and 6% Contract. Highlights an 68% Physical, 4% Hybrid, and 28% Remote job distribution, with an average salary of $47,846 per year, or $23 per hour.
Customer Support Advisor

Customer Support Advisor

United Services

Suncook, NH โ€ข On-site

Other

Posted 11 days ago


Job description

Driver Position

United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. We service customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer service throughout all our locations and departments including parts, sales, and service.

United sees an incredible opportunity in the Northeast to continue to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations and empowering the business to continue to bring on talented, hardworking people to the team. United Ag & Turf is a sister company to United Construction & Forestry, so the opportunities for our employees to leverage career growth and advancement are endless. We invite you to join us now, as this is just the beginning.

United Ag & Turf NE is looking for a Driver. This position is responsible for operating vehicles to transport agriculture, commercial, and construction equipment for the dealership.

What You'll Do

  • Research parts in appropriate John Deere systems and other vendor systems for the customers when the parts department cannot.
  • Maximize product support sales from designated customers. Both parts and labor sales.
  • Perform regular undercarriage inspections and assist the customer in managing their undercarriage fleet.
  • Maintain customer service excellence by becoming an indispensable consultant for their equipment management needs.
  • Work with territory sales reps to maximize the probability of repeat sales and increase United C&F's share of new equipment purchases.
  • Develop new product support business within the assigned territory, with customers that haven't utilized United C&F in the past.
  • Maintain thorough knowledge of United C&F's product line and their product support offerings.
  • Maintain an average of six-ten customer contacts per day.
  • Be cognizant of product support trends in the industry and monitor shifts in customer needs and adapt to them.
  • Constantly seek self-improvement by gaining product/sales knowledge, reading, and listening to outside sources.

Requirements

Preferred College degree preferred or relevant work experience, with at least 3 to 5 years of relevant experience within a similar field. Organization and communication skills must be highly developed. Computer skills need to be broad based.

A valid driver's license will be required.

Physical Requirements While performing the duties of this job, the employee is regularly required to use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand, and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception