Customer Support Advisor information
See Texas salary details
$10.42 - $12.26
0% of jobs
$12.26 - $14.09
0% of jobs
$14.09 - $15.92
0% of jobs
$15.92 - $17.75
0% of jobs
$17.75 - $19.59
4% of jobs
$20.14 is the 25th percentile. Wages below this are outliers.
$19.59 - $21.42
69% of jobs
$21.69 is the 75th percentile. Wages above this are outliers.
$21.42 - $23.25
12% of jobs
$23.25 - $25.08
14% of jobs
How much do customer support advisor jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for customer support advisor in Texas is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $21.49 per hour, depending on experience, location, and employer.
To thrive as a Customer Support Advisor, you need excellent communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, active listening, and resilience help individuals excel in handling diverse customer inquiries and challenging situations. These skills and qualities are crucial for delivering efficient, empathetic support that builds customer loyalty and resolves issues effectively.
A Customer Support Advisor assists customers by answering questions, resolving problems, and providing information about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and addressing concerns promptly. Their goal is to help customers find solutions, improve satisfaction, and maintain strong relationships between the company and its clients.
Customer Support Advisors often encounter challenges such as managing high call volumes, handling difficult or upset customers, and resolving complex issues efficiently. To address these, it's important to develop strong communication and problem-solving skills, as well as patience and empathy. Many organizations offer ongoing training and peer support, and advisors frequently collaborate with team leads or other departments to find solutions. Embracing feedback and utilizing knowledge bases also help Customer Support Advisors perform effectively and maintain a positive customer experience.
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