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Customer Support Advisor Jobs in Texas (NOW HIRING)

AMA TechTel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.Customer Service Advisor Job ResponsibilitiesHandle inbound ...

AMA TechTel

Customer Service Advisor

Amarillo, TX

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

AMA Techtel

Customer Service Advisor

Amarillo, TX · On-site

Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base. Customer Service Advisor Job Responsibilities * Handle ...

Civitas Learning

Customer Support Engineer

Austin, TX · On-site

The Customer Support Engineer provides ETL, data engineering, and product support to customers and ... With our platform, software and services, our customers empower leaders, advisors, faculty ...

leadsonline

Director of Customer Support

Plano, TX · On-site +1

The Director of Customer Support is a senior leadership position that is responsible for shaping ... Manage escalations and serve as a trusted advisor to senior customer stakeholders * Build and ...

leadsonline

Director of Customer Support

Plano, TX · On-site +1

The Director of Customer Support is a senior leadership position that is responsible for shaping ... Manage escalations and serve as a trusted advisor to senior customer stakeholders * Build and ...

LeadsOnline

Director of Customer Support

Plano, TX · On-site

The Director of Customer Support is a senior leadership position that is responsible for shaping ... Manage escalations and serve as a trusted advisor to senior customer stakeholders * Build and ...

LeadsOnline

Director of Customer Support

Plano, TX · On-site

The Director of Customer Support is a senior leadership position that is responsible for shaping ... Manage escalations and serve as a trusted advisor to senior customer stakeholders * Build and ...

Mister Car Wash

Customer Service Advisor, IC

Abilene, TX · On-site

... support that defines every customer experience. As we accelerate our growth across the country, w ... Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: * Work with ...

Mister Car Wash

Customer Service Advisor, IC

Houston, TX · On-site

$15 - $18/hr

... support that defines every customer experience. As we accelerate our growth across the country, w ... Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: * Work with ...

Mister Car Wash

Customer Service Advisor, IC

Mesquite, TX · On-site

$15/hr

... support that defines every customer experience. As we accelerate our growth across the country, w ... Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: * Work with ...

Mister Car Wash

Customer Service Advisor, IC

Houston, TX · On-site

... support that defines every customer experience. As we accelerate our growth across the country, w ... Come work for us! We're currently seeking a Customer Service Advisor. What You Will Do: * Work with ...

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All JobsCustomer Support Advisor JobsCustomer Support Advisor Jobs in Texas

Customer Support Advisor information

See Texas salary details

$4

$21

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How much do customer support advisor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer support advisor in Texas is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support advisor, and why are they important?

To thrive as a Customer Support Advisor, you need excellent communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, active listening, and resilience help individuals excel in handling diverse customer inquiries and challenging situations. These skills and qualities are crucial for delivering efficient, empathetic support that builds customer loyalty and resolves issues effectively.

What does a customer support advisor do?

A Customer Support Advisor assists customers by answering questions, resolving problems, and providing information about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and addressing concerns promptly. Their goal is to help customers find solutions, improve satisfaction, and maintain strong relationships between the company and its clients.

What are the typical challenges a customer support advisor faces, and how can they be addressed effectively?

Customer Support Advisors often encounter challenges such as managing high call volumes, handling difficult or upset customers, and resolving complex issues efficiently. To address these, it's important to develop strong communication and problem-solving skills, as well as patience and empathy. Many organizations offer ongoing training and peer support, and advisors frequently collaborate with team leads or other departments to find solutions. Embracing feedback and utilizing knowledge bases also help Customer Support Advisors perform effectively and maintain a positive customer experience.

What are popular job titles related to Customer Support Advisor jobs in Texas?

For Customer Support Advisor jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Support Advisor jobs in Texas look for?

The top searched job categories for Customer Support Advisor jobs in Texas are:

What are popular job titles related to Customer Support Advisor jobs in TX?

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Customer Support Advisor jobs near you
Infographic showing various Customer Support Advisor job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,576 per year, or $21.4 per hour.

Customer Service Advisor

AMA TechTel

Amarillo, TX • On-site

Full-time

Medical, Retirement

Re-posted 28 days ago

Job description

AMA TechTel is a rapidly growing telecommunications company and we have immediate openings for dynamic individuals in our Customer Service department as a Customer Service Advisor.Customer Service Advisors have the overall responsibility of delivering outstanding customer support to our rapidly growing customer base.Customer Service Advisor Job ResponsibilitiesHandle inbound sales, customer service, billing and repair issues.Have a thorough understanding of all products offered to ensure that you are comfortable and confident with any issues that arise to help customers. Monitor ACD queues and manage talk times to ensure prompt, efficient service to customers. Follow guidelines set up for proper call handling processes and procedures. Achieve quality metrics through Quality Assurance guidelines.Make outbound calls to customers to help gather information as necessary to resolve issues.Sell residential product offerings to inbound callers while following correct sales procedures.All other duties as assigned.Requirements Candidates must be a proven customer support professional with at least two years of call center experience. Must also possess a high level of energy and motivation. Ability to thrive in a fast paced environment and respond accordingly to high priority situations is essential. Telecommunications experience is a plus. Must have a high school diploma.Spanish speaking preferredBenefitsWe offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.