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Customer Support Executive Jobs (NOW HIRING)

Cufiya

Customer Support Executive

San Diego, CA · On-site

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. The ideal candidate will have experience in the insurance industry and a strong ...

PerLuxe Travels

Customer Support Executive

Atlanta, GA · On-site +1

In this role, you'll support clients with booking coordination, scheduling, and customer care, all from the comfort of your own home. Responsibilities: ∙ Responding to client inquiries with ...

Citiair LLC

Customer Support Executive

Iselin, NJ · On-site

Role Overview: Tech-savvy sales professionals who will understand customer travel needs, book flights at competitive prices, generate sales, and efficiently manage booking systems. Key ...

VARITE INC

USA_Support Executive

Midland, TX · On-site

They are seeking a Support Executive to provide second-line investigation and diagnosis, resolve incidents and service requests, and communicate with clients regarding incident progress.

Jobgether

$14.75 - $20.50/hr

Our partner is looking for a Senior Customer Support Executive, Italian & French Speaking based in Netherlands. This role offers the opportunity to become a key contributor to a global customer ...

TravelingMedic Consulting

Client Support Executive (Remote)

$78K - $106K/yr

Client Support Executive (Remote) San José Province, San José, Costa Rica $ 24,000.00 - 60,000.00 ... Previous administrative, coordination, or customer support experience is a plus * Must be based in ...

Ergotron, Inc.

Sales Support Executive

Eagan, MN · On-site

$22 - $27/hr

For more than 40 years, Ergotron has set the standard for professional-grade products and customer ... The Sales Support Executive plays a key supporting role in driving revenue growth and ensuring ...

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Customer Support Executive information

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How much do customer support executive jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer support executive in the United States is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $53.12 per hour, depending on experience, location, and employer.

How does a customer support executive typically collaborate with other departments to resolve customer issues?

Customer Support Executives often act as a bridge between customers and various internal teams, such as technical support, product management, or billing. When facing complex customer issues, they escalate cases to specialized departments and coordinate follow-ups to ensure timely resolution. Effective communication and documentation are crucial, as executives must clearly relay customer concerns and track progress. This cross-functional collaboration not only helps resolve issues efficiently but also improves overall customer satisfaction and product quality.

What is a customer support executive?

Customer Support Executives are professionals responsible for assisting customers with inquiries, concerns, or issues related to a company's products or services. They handle customer communications through various channels such as phone, email, or chat, and work to resolve problems efficiently while ensuring customer satisfaction. Additionally, they may provide product information, process orders, and escalate complex issues to higher management when necessary. Their role is crucial in maintaining positive relationships between the company and its customers.

What are the key skills and qualifications needed to thrive as a customer support executive, and why are they important?

To thrive as a Customer Support Executive, you need strong problem-solving abilities, excellent communication skills, and a customer-focused mindset, often supported by a degree in business or related fields. Familiarity with Customer Relationship Management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding patience, active listening, and adaptability help professionals excel in handling diverse customer inquiries and resolving issues efficiently. These skills ensure positive customer experiences, build brand loyalty, and contribute directly to a company’s reputation and success.

What is the difference between Customer Support Executive vs Customer Service Representative?

AspectCustomer Support ExecutiveCustomer Service Representative
CredentialsHigh school diploma or equivalent; certifications in communication or support toolsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentCall centers, support desks, online chat platformsCall centers, retail stores, online support portals
Industry UsageCommon across IT, telecom, e-commerce, and service sectorsWidespread in retail, banking, telecom, and hospitality

Both roles involve assisting customers, but Customer Support Executives often handle technical issues and support queries, while Customer Service Representatives focus on general inquiries and transactional support. The roles overlap in communication skills and work environments, but the specific responsibilities and technical knowledge may differ based on industry and company needs.

What cities are hiring for Customer Support Executive jobs?

Cities with the most Customer Support Executive job openings:

What are the most commonly searched types of Customer Support jobs?

The most popular types of Customer Support jobs are:

Who are the top companies hiring for Customer Support Executive jobs?

The top employers for Customer Support Executive jobs are:

What states have the most Customer Support Executive jobs?

States with the most job openings for Customer Support Executive jobs include:

Infographic showing various Customer Support Executive job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $80,709 per year, or $38.8 per hour.

Customer Support Executive

Cufiya

San Diego, CA • On-site

Full-time

Re-posted 21 days ago

Job description

Job Description
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. The ideal candidate will have experience in the insurance industry and a strong track record of providing excellent customer service.
Responsibilities:
  • Manage a portfolio of commercial insurance clients
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Review and process client policy renewals and endorsements
  • Maintain and update client information in our database
  • Work closely with underwriters and carriers to provide clients with the best coverage options
  • Build and maintain strong relationships with clients through regular communication and follow-up

Qualifications:
  • Minimum of 3 years of experience in client service in the insurance industry
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize effectively
  • Proficient in Microsoft Office and insurance industry software
  • Active insurance license required
  • College degree preferred

We offer a competitive salary, benefits package, and opportunities for growth and professional development. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today!
Purmul Insurance Agency is an equal-opportunity employer and welcomes applications from all qualified individuals.
Skills Required
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More Details
Employment Type: Full Time Location: San Diego , CA , United States Experience Required: Associate Date Published: 13 Apr 2023

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