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Customer Support Executive Jobs in Utah (NOW HIRING)

Snap Finance

Executive Assistant

West Valley City, UT · On-site

We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and ... Provide high-level administrative support to multiple executives, including complex calendar ...

CAI Software LLC

VP of Customer Experience

Salt Lake City, UT · On-site

$134K - $171K/yr

Reporting directly to the General Manager, this executive will oversee Professional Services, Customer Support, Managed Services, Customer Enablement, and Documentation. The successful candidate will ...

Amicis Global

IT Support

South Jordan, UT · On-site

$24 - $26/hr

Title: IT Customer Support Location: South Jordan, UT, 84095 Duration: 12+ Months Pay: $25/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

Amicis Global

IT Support (MOR2JP00017241)

South Jordan, UT · On-site

AU$20 - AU$22/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone ...

CAI Software LLC

VP of Customer Experience

Salt Lake City, UT · On-site

$134K - $171K/yr

Reporting directly to the General Manager, this executive will oversee Professional Services, Customer Support, Managed Services, Customer Enablement, and Documentation. The successful candidate will ...

iDrive Logistics

Account Executive

Lehi, UT · On-site

As an Account Executive at iDrive Logistics, you will play a key role in generating new business ... Customer Success: Provide ongoing support and guidance to clients post-sale, ensuring satisfaction ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

South Jordan, UT, 84095 Job Duration: 12 months+ Extension Executive Summary: * The IT Service Desk ... Customer Support: * Provide front-line support via phone or live chat with professionalism, empathy ...

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Customer Support Executive information

See Utah salary details

$4

$35

$56

How much do customer support executive jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer support executive in Utah is $35.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $48.37 per hour, depending on experience, location, and employer.

How does a customer support executive typically collaborate with other departments to resolve customer issues?

Customer Support Executives often act as a bridge between customers and various internal teams, such as technical support, product management, or billing. When facing complex customer issues, they escalate cases to specialized departments and coordinate follow-ups to ensure timely resolution. Effective communication and documentation are crucial, as executives must clearly relay customer concerns and track progress. This cross-functional collaboration not only helps resolve issues efficiently but also improves overall customer satisfaction and product quality.

What is a customer support executive?

Customer Support Executives are professionals responsible for assisting customers with inquiries, concerns, or issues related to a company's products or services. They handle customer communications through various channels such as phone, email, or chat, and work to resolve problems efficiently while ensuring customer satisfaction. Additionally, they may provide product information, process orders, and escalate complex issues to higher management when necessary. Their role is crucial in maintaining positive relationships between the company and its customers.

What are the key skills and qualifications needed to thrive as a customer support executive, and why are they important?

To thrive as a Customer Support Executive, you need strong problem-solving abilities, excellent communication skills, and a customer-focused mindset, often supported by a degree in business or related fields. Familiarity with Customer Relationship Management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding patience, active listening, and adaptability help professionals excel in handling diverse customer inquiries and resolving issues efficiently. These skills ensure positive customer experiences, build brand loyalty, and contribute directly to a company’s reputation and success.

What is the difference between Customer Support Executive vs Customer Service Representative?

AspectCustomer Support ExecutiveCustomer Service Representative
CredentialsHigh school diploma or equivalent; certifications in communication or support toolsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentCall centers, support desks, online chat platformsCall centers, retail stores, online support portals
Industry UsageCommon across IT, telecom, e-commerce, and service sectorsWidespread in retail, banking, telecom, and hospitality

Both roles involve assisting customers, but Customer Support Executives often handle technical issues and support queries, while Customer Service Representatives focus on general inquiries and transactional support. The roles overlap in communication skills and work environments, but the specific responsibilities and technical knowledge may differ based on industry and company needs.

What are the most commonly searched types of Customer Support jobs in Utah?

The most popular types of Customer Support jobs in Utah are:

What cities in Utah are hiring for Customer Support Executive jobs?

Cities in Utah with the most Customer Support Executive job openings:

Infographic showing various Customer Support Executive job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,475 per year, or $35.3 per hour.

Customer Support Representative

Trice Healthcare

Salt Lake City, UT • On-site

$16.45/hr

Other

Re-posted 27 days ago

Job description

Job Title

Duties may include maintaining ongoing relationships with existing accounts, providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies to determine customer incentives and developing and preparing proposals for customer leads for account executives. Additional duties may include distributing mail, filing, faxing, duplicating, processing forms, typing, preparing reports and auditing documents. The pay rate is $16.45.

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