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Part Time Customer Support Jobs in Utah (NOW HIRING)

iDrive Logistics

Customer Support Agent

Lehi, UT · On-site

$20/hr

Description of the Role This is a part-time , customer-facing position within the Customer Success ... Support the sales team by participating in scheduled virtual meetings with prospective customers to ...

Squeeze Media

Customer Support Agent

Providence, UT · On-site

$18 - $20/hr

Job Type Part-time Description We're Squeeze, one of the fastest-growing companies in Utah and the ... We offer sales support for companies in a variety of industries including financial services, tech, ...

Squeeze Media

Customer Support Agent

Orem, UT · On-site

$18 - $20/hr

Job Type Part-time Description We're Squeeze, one of the fastest-growing companies in Utah and the ... We offer sales support for companies in a variety of industries including financial services, tech, ...

Evo marketing

Customer Support Representative

Provo, UT · On-site

$14 - $17/hr

Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports residential pest control services by helping customers get the information and assistance they need. We focus on ...

Prov Inc

Customer Service Advocate

Sandy, UT · On-site

$16 - $19/hr

Part-Time Customer Service Advocate (Bilingual Spanish/English preferred but not required) Prov Inc ... Paid training with clear expectations and support * Team-focused environment where you're not left ...

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Part Time Customer Support information

What are the key skills and qualifications needed to thrive as a Part Time Customer Support representative, and why are they important?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part-time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is a Part Time Customer Support job?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the most commonly searched types of Customer Support jobs in Utah? The most popular types of Customer Support jobs in Utah are:
Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Utah as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
Customer Support Agent

Customer Support Agent

iDrive Logistics

Lehi, UT • On-site

$20/hr

Part-time

Posted 6 days ago

Job description

About Zenventory
Zenventory is an all-in-one cloud solution for omnichannel e-commerce operations. From the moment someone clicks the "Buy" button on a website to the time their order is delivered, a mountain of logistics work happens behind the scenes - and Zenventory orchestrates all of it through one easy-to-use interface connected to all major marketplaces and shipping carriers.
We make it possible for small brands to compete with - and win against - the big guys, and we aim to disrupt the multi-trillion-dollar global e-commerce market with our technology.
Description of the Role
This is a part-time, customer-facing position within the Customer Success team at Zenventory's Lehi, Utah location. An ideal candidate for this position will become an expert in the Zenventory software platform and serve in a hybrid role that combines technical support, customer service, and product training to help sustain and grow our subscriber base.
We offer competitive hourly pay with the opportunity to grow into full-time employment.
What You Will Do
  • Become an expert in the Zenventory software platform and the industries we serve.
  • Provide Level 1 technical support by fielding inbound phone calls and support tickets from existing customers, promptly resolving product questions, and documenting bug reports.
  • Provide Level 2 technical support as you gain experience by serving as an internal resource for other support agents and our dealer network.
  • Support the sales team by participating in scheduled virtual meetings with prospective customers to learn about their business requirements and demonstrate how Zenventory can meet their needs.
  • Listen to and document customer feedback to help improve the software.
  • Train and onboard new users by guiding them from signup to successful launch through scheduled training sessions and screen-sharing tools.
  • Review activity within existing accounts to proactively identify problems and opportunities within the user base.
  • Assist with testing new features and bug fixes by providing backup support to the QA team during downtime.

Qualifications You Need
  • A strong sense of curiosity about how things work and a natural talent for identifying the root causes of problems.
  • Strong written communication skills and solid grammar. You will be the voice of the company to our customers, and most communication will be in written form. You must be able to break down complex concepts into simple, understandable terms. Collaboration with teammates will also frequently occur through written communication (Slack/email).
  • Self-motivated team player mentality. This is not a lone-wolf position. You must maintain positive working relationships with colleagues across sales, engineering, technical support, and leadership teams. However, because we are a small team that values autonomy over micromanagement, you must also be able to work independently with minimal supervision after the training period.
  • Ability to multitask efficiently. You should enjoy a fast-paced environment where new challenges emerge regularly and feel comfortable prioritizing tasks effectively.
  • Ambition and integrity. The ideal candidate will be self-motivated to maximize their own professional success by delivering genuine value and exceptional service to our clients.
  • Basic knowledge of office applications such as Excel and Word.

Bonus Points For
  • 1+ year of success in technical support, technical sales, customer service, account management, or a similar role. Experience with SaaS (Software as a Service) is a plus.
  • Familiarity with inventory management, retail, e-commerce, warehousing, or shipping industries.
  • Technology-focused education (completed or in progress).
  • Basic understanding of APIs and how they are used.

Life at Zenventory
  • Strong "promote from within" culture with a startup feel. We reward team members who give 100% every day toward advancing our mission, and there will be many opportunities for growth and leadership as we continue to expand.
  • Class A office space located in Lehi, Utah.
  • Company-provided laptop and any additional equipment needed to perform your role successfully.

Compensation
Starting Compensation: $20/hour
Advancement Potential
At Zenventory, we aim to promote from within. Potential career paths that may grow from this position include, but are not limited to:
Business Development
  • Sales Specialist
  • Account Manager
  • Channel Manager
  • Marketing

Technical
  • QA Engineer
  • Software Engineer
  • Product Manager
  • Implementation Manager
  • Cloud Operations Technician

This job description is not intended to be all-inclusive, and employees may also perform other related business duties as assigned by their immediate supervisor or other members of management. This organization reserves the right to revise or modify job duties as business needs evolve. This job description does not constitute a written or implied contract of employment.

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