This hybrid position combines administrative, customer service, and logistical responsibilities to support executive-level staff and internal/external stakeholders. The ideal candidate will ...
This hybrid position combines administrative, customer service, and logistical responsibilities to support executive-level staff and internal/external stakeholders. The ideal candidate will ...
Customer Support Quality Manager
OR · On-site
Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...
Customer Support Quality Manager
OR · On-site
Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...
IT Support/Exec Support
Beverly Hills, CA · On-site
In this role, you will work closely with employees at all levels, including executive leadership ... customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT ...
IT Support/Exec Support
Beverly Hills, CA · On-site
In this role, you will work closely with employees at all levels, including executive leadership ... customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT ...
Customer Support Executive HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and ...
New
Customer Support Executive HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and ...
New
Customer Support Specialist
San Diego, CA · On-site
$19 - $25.75/hr
We are seeking a Customer Support Specialist to deliver an exceptional customer experience while ... You will engage with everyone from clinicians and administrators to executive leadership teams ...
Customer Support Specialist
San Diego, CA · On-site
$19 - $25.75/hr
We are seeking a Customer Support Specialist to deliver an exceptional customer experience while ... You will engage with everyone from clinicians and administrators to executive leadership teams ...
Customer Support Agent
$10/hr
This is the first dedicated customer support hire, reporting directly to the CEO or Customer Support Lead. You will work the queue, learn every recurring issue, and leave behind macros, playbooks ...
Customer Support Agent
$10/hr
This is the first dedicated customer support hire, reporting directly to the CEO or Customer Support Lead. You will work the queue, learn every recurring issue, and leave behind macros, playbooks ...
Customer Support Technician
Ocoee, FL · On-site
$16 - $21.75/hr
Customer Support Technician Location: FL - Ocoee, FL Type: 6+ months with possible extension ... High visibility role supporting agency VIP meetings and executive stakeholders. Frequent travel to ...
Customer Support Technician
Ocoee, FL · On-site
$16 - $21.75/hr
Customer Support Technician Location: FL - Ocoee, FL Type: 6+ months with possible extension ... High visibility role supporting agency VIP meetings and executive stakeholders. Frequent travel to ...
Customer Support Specialist
Omaha, NE · On-site
$17.25 - $23.25/hr
In these roles, Customer Support Specialist personnel must listen and understand the customer ... . COMPUTER SKILLS Competent use of Microsoft Office products, ERP systems and CRM systems.
Customer Support Specialist
Omaha, NE · On-site
$17.25 - $23.25/hr
In these roles, Customer Support Specialist personnel must listen and understand the customer ... . COMPUTER SKILLS Competent use of Microsoft Office products, ERP systems and CRM systems.
Customer Support Specialist
$17.25 - $23.25/hr
In these roles, Customer Support Specialist personnel must listen and understand the customer ... . COMPUTER SKILLS Competent use of Microsoft Office products, ERP systems and CRM systems.
Customer Support Specialist
$17.25 - $23.25/hr
In these roles, Customer Support Specialist personnel must listen and understand the customer ... . COMPUTER SKILLS Competent use of Microsoft Office products, ERP systems and CRM systems.
Customer Support Associate
Grafton, WI · On-site
$19 - $20/hr
... executive leadership. * Feel fulfilled and have fun - We work hard but make the time to build ... The Customer Support Associate is a critical, entry-level role within the Customer Care team that ...
Customer Support Associate
Grafton, WI · On-site
$19 - $20/hr
... executive leadership. * Feel fulfilled and have fun - We work hard but make the time to build ... The Customer Support Associate is a critical, entry-level role within the Customer Care team that ...
Customer Support Associate
Milwaukee, WI · On-site
$19 - $20/hr
... executive leadership. * Feel fulfilled and have fun - We work hard but make the time to build ... The Customer Support Associate is a critical, entry-level role within the Customer Care team that ...
Customer Support Associate
Milwaukee, WI · On-site
$19 - $20/hr
... executive leadership. * Feel fulfilled and have fun - We work hard but make the time to build ... The Customer Support Associate is a critical, entry-level role within the Customer Care team that ...
Customer Support Associate
Menomonee Falls, WI · On-site
$19 - $20/hr
... executive leadership. * Feel fulfilled and have fun - We work hard but make the time to build ... The Customer Support Associate is a critical, entry-level role within the Customer Care team that ...
Customer Support Associate
Menomonee Falls, WI · On-site
$19 - $20/hr
... executive leadership. * Feel fulfilled and have fun - We work hard but make the time to build ... The Customer Support Associate is a critical, entry-level role within the Customer Care team that ...
Customer Support Specialist
Dallas, TX · On-site
$65K - $80K/yr
Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with ... executives and everything in between * Can be flexible with after-hours work on occasion for ...
Quick apply
Customer Support Specialist
Dallas, TX · On-site
$65K - $80K/yr
Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with ... executives and everything in between * Can be flexible with after-hours work on occasion for ...
Manager, Customer Support
Tallahassee, FL · On-site
Breadth: Middle level management in help desk/customer support functions. Works under general ... Frequently reports to an IT Chief Operating Officer, Operating Unit IT Executive or Departmental IT ...
Quick apply
Manager, Customer Support
Tallahassee, FL · On-site
Breadth: Middle level management in help desk/customer support functions. Works under general ... Frequently reports to an IT Chief Operating Officer, Operating Unit IT Executive or Departmental IT ...
Listens to and understands customer needs. * Seeks ways to resolve specific customer questions ... Supports and cares for colleagues. * Communicating Effectively: * Communicates clearly and in an ...
Listens to and understands customer needs. * Seeks ways to resolve specific customer questions ... Supports and cares for colleagues. * Communicating Effectively: * Communicates clearly and in an ...
Listens to and understands customer needs. * Seeks ways to resolve specific customer questions ... Supports and cares for colleagues. * Communicating Effectively: * Communicates clearly and in an ...
Listens to and understands customer needs. * Seeks ways to resolve specific customer questions ... Supports and cares for colleagues. * Communicating Effectively: * Communicates clearly and in an ...
Customer Support Technician
Ocoee, FL · On-site
$16 - $21.75/hr
Title: Customer Support Technician Location: Ocoee, FL Job Responsibilities: * Installs and ... Perform pre-meeting audio/visual system checks and provide live support for executive and VIP ...
Customer Support Technician
Ocoee, FL · On-site
$16 - $21.75/hr
Title: Customer Support Technician Location: Ocoee, FL Job Responsibilities: * Installs and ... Perform pre-meeting audio/visual system checks and provide live support for executive and VIP ...
Customer Support Specialist
Cincinnati, OH · On-site
$17.25 - $23.25/hr
Coordinate with Account Executives to confirm scheduling, service delivery, and completion of ... support, service coordination, or customer service roles. * Experience using work order management ...
Customer Support Specialist
Cincinnati, OH · On-site
$17.25 - $23.25/hr
Coordinate with Account Executives to confirm scheduling, service delivery, and completion of ... support, service coordination, or customer service roles. * Experience using work order management ...
Manager, Customer Support
Tallahassee, FL · On-site
Breadth: Middle level management in help desk/customer support functions. Works under general ... Frequently reports to an IT Chief Operating Officer, Operating Unit IT Executive or Departmental IT ...
Manager, Customer Support
Tallahassee, FL · On-site
Breadth: Middle level management in help desk/customer support functions. Works under general ... Frequently reports to an IT Chief Operating Officer, Operating Unit IT Executive or Departmental IT ...
Customer Support Representative
Salt Lake City, UT · On-site
$16.45/hr
Duties may include maintaining ongoing relationships with existing accounts, providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies ...
Customer Support Representative
Salt Lake City, UT · On-site
$16.45/hr
Duties may include maintaining ongoing relationships with existing accounts, providing support for the senior account executive, analyzing and resolving problems for customers, assisting in studies ...
Customer Support Executive information
See salary details
$5.29 - $10.45
0% of jobs
$10.45 - $15.60
0% of jobs
$19.51 is the 25th percentile. Wages below this are outliers.
$15.60 - $20.76
33% of jobs
$20.76 - $25.92
0% of jobs
$25.92 - $31.08
13% of jobs
The median wage is $35.59 / hr.
$31.08 - $36.23
4% of jobs
$36.23 - $41.39
0% of jobs
$41.39 - $46.55
0% of jobs
$46.55 - $51.70
13% of jobs
$53.49 is the 75th percentile. Wages above this are outliers.
$51.70 - $56.86
32% of jobs
$56.86 - $62.02
4% of jobs
$5
$38
$62
How much do customer support executive jobs pay per hour?
What is the highest paid customer service job?
How does a Customer Support Executive typically collaborate with other departments to resolve customer issues?
How can I make 2000 a week working from home?
What jobs pay 4000 a week without a degree?
What are Customer Support Executives?
What are the key skills and qualifications needed to thrive as a Customer Support Executive, and why are they important?
What is the difference between Customer Support Executive vs Customer Service Representative?
| Aspect | Customer Support Executive | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications in communication or support tools | High school diploma or equivalent; training in customer service skills |
| Work Environment | Call centers, support desks, online chat platforms | Call centers, retail stores, online support portals |
| Industry Usage | Common across IT, telecom, e-commerce, and service sectors | Widespread in retail, banking, telecom, and hospitality |
Both roles involve assisting customers, but Customer Support Executives often handle technical issues and support queries, while Customer Service Representatives focus on general inquiries and transactional support. The roles overlap in communication skills and work environments, but the specific responsibilities and technical knowledge may differ based on industry and company needs.
What is the work of customer support executive?

Part-time
Posted 24 days ago
Job description
The Administrative and Customer Support Specialist provides on-call, part-time support to Treasury Department offices to ensure continuity of operations during times of staff absences. This hybrid position combines administrative, customer service, and logistical responsibilities to support executive-level staff and internal/external stakeholders. The ideal candidate will demonstrate professionalism, discretion, and exceptional organizational and communication skills, ensuring consistent and high-quality support across both customer-facing and administrative functions.
This is an on-call, as needed role, requiring a flexible schedule and availability to report on-site to Treasury headquarters in Washington, DC. This role provides backup coverage for both planned absences as well as unplanned absences, sometimes with short notice.
Essential Duties and Responsibilities:
Customer Service and Operations Support:
- Serve as point of contact for incoming service requests via email, phone, and in-person interactions.
- Coordinate and process customer service requests, ensuring accurate documentation and timely resolution.
- Manage and update electronic databases to track service requests and workflow.
- Collaborate with internal service providers to deliver customer support solutions efficiently.
- Maintain the Customer Support inbox and phone line, providing timely and professional responses.
- Develop and maintain tracking tools, spreadsheets, and reports to support service metrics and workflow efficiency
Administrative and Executive Support:
- Provide administrative support to senior-level officials, including scheduling, meeting logistics, and correspondence.
- Manage and update executive calendars; schedule, confirm, and adjust meetings as needed.
- Greet and assist Treasury visitors and ensure proper meeting coordination and documentation.
- Prepare and distribute meeting materials, including agendas, briefing documents, and follow-up action items.
- Take notes during meetings, track deliverables, and follow up on outstanding tasks.
- Handle document delivery and pickup between Treasury offices, ensuring confidentiality and accuracy.
- Communicate regularly with management to provide updates on project and administrative support activities.
Supervisory Controls
Follow clear, detailed instructions and use discretion and initiative to manage day-to-day tasks independently. Refer unusual or complex situations to the supervisor while providing regular updates on customer support activities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill, and/or ability required.
General Skills
- Strong customer service orientation and ability to resolve issues effectively.
- Excellent communication and interpersonal skills.
- Proactive, solution-oriented approach to customer support.
- Detail-oriented with strong organizational and time management abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to manage multiple tasks simultaneously in a fast-paced environment.
- Strong problem-solving skills and ability to work collaboratively with team members and clients.
Education and/or Experience
- AA Degree plus 3 years customer service experience OR High School Diploma plus 5 years of customer service experience.
- Proficiency in Microsoft Suite
- Knowledge of government operations or familiarity with federal agency environments is a plus.
Physical Demands
The employee must be able to exert up to twenty pounds of force occasionally to lift, carry, push, pull, or otherwise move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About BETAH Associates
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
11 - 50 Employees
Headquarters location
Silver Spring, MD, US
Year founded
1988