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Customer Support Executive Jobs (NOW HIRING)

Primary Responsibilities - Manage a team of customer support executives - Train them in best practices - Making sure all support tickets are handled as per SLA - Developing new training modules ...

In this role, you will work closely with employees at all levels, including executive leadership ... customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT ...

Customer Support Executive HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and ...

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Customer Support Specialist

San Diego, CA · On-site

$19 - $25.75/hr

We are seeking a Customer Support Specialist to deliver an exceptional customer experience while ... You will engage with everyone from clinicians and administrators to executive leadership teams ...

This is the first dedicated customer support hire, reporting directly to the CEO or Customer Support Lead. You will work the queue, learn every recurring issue, and leave behind macros, playbooks ...

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Customer Support Technician Location: FL - Ocoee, FL Type: 6+ months with possible extension ... High visibility role supporting agency VIP meetings and executive stakeholders. Frequent travel to ...

Customer Support Specialist

Dallas, TX · On-site

$65K - $80K/yr

Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with ... executives and everything in between * Can be flexible with after-hours work on occasion for ...

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Title: Customer Support Technician Location: Ocoee, FL Job Responsibilities: * Installs and ... Perform pre-meeting audio/visual system checks and provide live support for executive and VIP ...

Customer Support Specialist

Cincinnati, OH · On-site

$17.25 - $23.25/hr

Coordinate with Account Executives to confirm scheduling, service delivery, and completion of ... support, service coordination, or customer service roles. * Experience using work order management ...

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Customer Support Executive information

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$5

$38

$62

How much do customer support executive jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for customer support executive in the United States is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $53.12 per hour, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often in executive or specialized positions such as Customer Support Directors or Customer Experience Managers, with salaries reaching six figures in large organizations. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

How does a Customer Support Executive typically collaborate with other departments to resolve customer issues?

Customer Support Executives often act as a bridge between customers and various internal teams, such as technical support, product management, or billing. When facing complex customer issues, they escalate cases to specialized departments and coordinate follow-ups to ensure timely resolution. Effective communication and documentation are crucial, as executives must clearly relay customer concerns and track progress. This cross-functional collaboration not only helps resolve issues efficiently but also improves overall customer satisfaction and product quality.

How can I make 2000 a week working from home?

A Customer Support Executive can earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Increasing income may involve taking on multiple clients, working overtime, or providing specialized support services in high-demand industries.

What jobs pay 4000 a week without a degree?

A Customer Support Executive typically earns less than $4,000 a week, but high-level roles in sales, real estate, or freelance consulting can reach or exceed that amount with experience and strong client networks. These roles often require excellent communication skills, self-motivation, and sometimes certifications or specialized knowledge, but they do not always require a formal degree.

What are Customer Support Executives?

Customer Support Executives are professionals responsible for assisting customers with inquiries, concerns, or issues related to a company's products or services. They handle customer communications through various channels such as phone, email, or chat, and work to resolve problems efficiently while ensuring customer satisfaction. Additionally, they may provide product information, process orders, and escalate complex issues to higher management when necessary. Their role is crucial in maintaining positive relationships between the company and its customers.

What are the key skills and qualifications needed to thrive as a Customer Support Executive, and why are they important?

To thrive as a Customer Support Executive, you need strong problem-solving abilities, excellent communication skills, and a customer-focused mindset, often supported by a degree in business or related fields. Familiarity with Customer Relationship Management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding patience, active listening, and adaptability help professionals excel in handling diverse customer inquiries and resolving issues efficiently. These skills ensure positive customer experiences, build brand loyalty, and contribute directly to a company’s reputation and success.

What is the difference between Customer Support Executive vs Customer Service Representative?

AspectCustomer Support ExecutiveCustomer Service Representative
CredentialsHigh school diploma or equivalent; certifications in communication or support toolsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentCall centers, support desks, online chat platformsCall centers, retail stores, online support portals
Industry UsageCommon across IT, telecom, e-commerce, and service sectorsWidespread in retail, banking, telecom, and hospitality

Both roles involve assisting customers, but Customer Support Executives often handle technical issues and support queries, while Customer Service Representatives focus on general inquiries and transactional support. The roles overlap in communication skills and work environments, but the specific responsibilities and technical knowledge may differ based on industry and company needs.

What is the work of customer support executive?

A customer support executive is responsible for assisting customers with inquiries, resolving complaints, and providing information about products or services. They communicate via phone, email, or chat, and often use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.
What cities are hiring for Customer Support Executive jobs? Cities with the most Customer Support Executive job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
Who are the top companies hiring for Customer Support Executive jobs? The top employers for Customer Support Executive jobs are:
What states have the most Customer Support Executive jobs? States with the most job openings for Customer Support Executive jobs include:
Infographic showing various Customer Support Executive job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, and 24% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $80,709 per year, or $38.8 per hour.
Administrative and Customer Support Specialist (Part-Time/On-Call)

Administrative and Customer Support Specialist (Part-Time/On-Call)

BETAH Associates

Washington, DC

Part-time

Posted 24 days ago


Job description

The Administrative and Customer Support Specialist provides on-call, part-time support to Treasury Department offices to ensure continuity of operations during times of staff absences. This hybrid position combines administrative, customer service, and logistical responsibilities to support executive-level staff and internal/external stakeholders. The ideal candidate will demonstrate professionalism, discretion, and exceptional organizational and communication skills, ensuring consistent and high-quality support across both customer-facing and administrative functions.

This is an on-call, as needed role, requiring a flexible schedule and availability to report on-site to Treasury headquarters in Washington, DC. This role provides backup coverage for both planned absences as well as unplanned absences, sometimes with short notice.

Essential Duties and Responsibilities:

Customer Service and Operations Support:

  • Serve as point of contact for incoming service requests via email, phone, and in-person interactions.
  • Coordinate and process customer service requests, ensuring accurate documentation and timely resolution.
  • Manage and update electronic databases to track service requests and workflow.
  • Collaborate with internal service providers to deliver customer support solutions efficiently.
  • Maintain the Customer Support inbox and phone line, providing timely and professional responses.
  • Develop and maintain tracking tools, spreadsheets, and reports to support service metrics and workflow efficiency

Administrative and Executive Support:

  • Provide administrative support to senior-level officials, including scheduling, meeting logistics, and correspondence.
  • Manage and update executive calendars; schedule, confirm, and adjust meetings as needed.
  • Greet and assist Treasury visitors and ensure proper meeting coordination and documentation.
  • Prepare and distribute meeting materials, including agendas, briefing documents, and follow-up action items.
  • Take notes during meetings, track deliverables, and follow up on outstanding tasks.
  • Handle document delivery and pickup between Treasury offices, ensuring confidentiality and accuracy.
  • Communicate regularly with management to provide updates on project and administrative support activities.

Supervisory Controls

Follow clear, detailed instructions and use discretion and initiative to manage day-to-day tasks independently. Refer unusual or complex situations to the supervisor while providing regular updates on customer support activities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill, and/or ability required.

General Skills

  • Strong customer service orientation and ability to resolve issues effectively.
  • Excellent communication and interpersonal skills.
  • Proactive, solution-oriented approach to customer support.
  • Detail-oriented with strong organizational and time management abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Strong problem-solving skills and ability to work collaboratively with team members and clients.

Education and/or Experience

  • AA Degree plus 3 years customer service experience OR High School Diploma plus 5 years of customer service experience.
  • Proficiency in Microsoft Suite
  • Knowledge of government operations or familiarity with federal agency environments is a plus.

Physical Demands

The employee must be able to exert up to twenty pounds of force occasionally to lift, carry, push, pull, or otherwise move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.