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Customer Support Executive Jobs (NOW HIRING)

IntelliDyne

Customer Support Manager

Washington, DC · On-site

Customer Support Manager Location: Washington, DC (Hybrid) - must be onsite 4-5 days per week ... Provide executive leadership, direction, and mentorship to managers, supervisors, and team leads ...

Exocel Bio

Customer Support Specialist

Doylestown, PA

$60K/yr

Establish relationships with key customers and their stakeholders by partnering with the executive ... Sales Support: Upsell products and services when appropriate or refer opportunities to sales team ...

IntelliDyne

Customer Support Manager

Washington, DC · On-site

Customer Support Manager Location: Washington, DC (Hybrid) - must be onsite 4-5 days per week ... Provide executive leadership, direction, and mentorship to managers, supervisors, and team leads ...

Emporia Energy

Customer Support Specialist

Denver, CO · On-site

$25/hr

It's common to hear Emporia's CEO mention that Customer Support is the most critical team in the company. Don't believe us? It's painted on the walls of our office. We consider the happiness of our ...

Grand Design RV

Customer Support Agent

Elkhart, IN

$18 - $24.25/hr

... "We strive for nothing less than customers for life." As our journey continues, Grand Design ... Provide technical support, troubleshooting assistance, and product guidance to customers and dealer ...

Exocel Bio

Customer Support Specialist

Doylestown, PA · On-site

$60K/yr

Establish relationships with key customers and their stakeholders by partnering with the executive ... Sales Support: Upsell products and services when appropriate or refer opportunities to sales team ...

Socket.dev

Customer Support Manager

Washington, DC · On-site

$110 - $160/hr

Customer Support Manager Location: Washington, DC (Hybrid) - must be onsite 4-5 days per week ... Provide executive leadership, direction, and mentorship to managers, supervisors, and team leads ...

Grand Design RV

Customer Support Agent

Elkhart, IN · On-site

$18 - $24.25/hr

... ."We strive for nothing less than customers for life." As our journey continues, Grand Design ... Provide technical support, troubleshooting assistance, and product guidance to customers and dealer ...

Austin Capital Bank

Customer Support Specialist

Austin, TX · On-site

$17.50 - $23.50/hr

Customer Support Specialist Location: Austin, Texas - Onsite About Us: At Austin Capital Bank, we ... We also welcome candidates from backgrounds such as executive assistance, office management, retail ...

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Customer Support Executive information

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How much do customer support executive jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer support executive in the United States is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $53.12 per hour, depending on experience, location, and employer.

What is a customer support executive?

Customer Support Executives are professionals responsible for assisting customers with inquiries, concerns, or issues related to a company's products or services. They handle customer communications through various channels such as phone, email, or chat, and work to resolve problems efficiently while ensuring customer satisfaction. Additionally, they may provide product information, process orders, and escalate complex issues to higher management when necessary. Their role is crucial in maintaining positive relationships between the company and its customers.

How does a customer support executive typically collaborate with other departments to resolve customer issues?

Customer Support Executives often act as a bridge between customers and various internal teams, such as technical support, product management, or billing. When facing complex customer issues, they escalate cases to specialized departments and coordinate follow-ups to ensure timely resolution. Effective communication and documentation are crucial, as executives must clearly relay customer concerns and track progress. This cross-functional collaboration not only helps resolve issues efficiently but also improves overall customer satisfaction and product quality.

What are the key skills and qualifications needed to thrive as a customer support executive, and why are they important?

To thrive as a Customer Support Executive, you need strong problem-solving abilities, excellent communication skills, and a customer-focused mindset, often supported by a degree in business or related fields. Familiarity with Customer Relationship Management (CRM) software, ticketing systems, and basic office applications is typically required. Outstanding patience, active listening, and adaptability help professionals excel in handling diverse customer inquiries and resolving issues efficiently. These skills ensure positive customer experiences, build brand loyalty, and contribute directly to a company’s reputation and success.

What is the difference between Customer Support Executive vs Customer Service Representative?

AspectCustomer Support ExecutiveCustomer Service Representative
CredentialsHigh school diploma or equivalent; certifications in communication or support toolsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentCall centers, support desks, online chat platformsCall centers, retail stores, online support portals
Industry UsageCommon across IT, telecom, e-commerce, and service sectorsWidespread in retail, banking, telecom, and hospitality

Both roles involve assisting customers, but Customer Support Executives often handle technical issues and support queries, while Customer Service Representatives focus on general inquiries and transactional support. The roles overlap in communication skills and work environments, but the specific responsibilities and technical knowledge may differ based on industry and company needs.

What cities are hiring for Customer Support Executive jobs?

Cities with the most Customer Support Executive job openings:

What are the most commonly searched types of Customer Support jobs?

The most popular types of Customer Support jobs are:

Who are the top companies hiring for Customer Support Executive jobs?

The top employers for Customer Support Executive jobs are:

What states have the most Customer Support Executive jobs?

States with the most job openings for Customer Support Executive jobs include:

Infographic showing various Customer Support Executive job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $80,709 per year, or $38.8 per hour.

Customer Support Specialist

The LaSalle Group

Vernon Hills, IL • On-site

$20 - $25/hr

Contractor

Medical, Dental, Vision, PTO

Posted 17 days ago

Key responsibilities

  • Serve as the first point of contact for visitors, managing visitor check-in and creating a welcoming environment

  • Respond to customer inquiries via phone, email, website submissions, and social media, and assist with orders and product questions

  • Support front desk operations, including managing incoming and outgoing mail, packages, and deliveries, and collaborating with internal teams to support customer and operational needs

Job description

LaSalle Network is partnering with a well-established educational products company to hire a Customer Support Specialist to join their team in Vernon Hills, IL. This is a great opportunity for a customer-focused professional who enjoys interacting with people, solving problems, and working as part of a collaborative team.
The Customer Support Specialist will serve as a key point of contact for visitors, customers, and employees while supporting front desk operations, customer service, order processing, and inventory management. The ideal candidate is positive, organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
What You'll Do
  • Serve as the first point of contact for visitors and create a welcoming, professional experience
  • Manage visitor check-in and day-to-day front desk operations
  • Answer and route incoming phone calls
  • Coordinate incoming and outgoing mail, packages, and deliveries
  • Respond to customer inquiries via phone, email, website submissions, and social media
  • Assist customers with orders, product questions, and general inquiries
  • Research and resolve customer concerns and escalated issues
  • Monitor customer portals for orders, shipping notifications, and updates
  • Collaborate with internal teams to support customer and operational needs
  • Assist with facility-related concerns and other administrative needs as needed

What We're Looking For
  • High School Diploma or equivalent required
  • 1-3 years of customer service, reception, front desk, or administrative experience
  • Proficiency with Microsoft Office applications, including basic Excel
  • Strong verbal and written communication skills
  • Excellent organization and multitasking abilities
  • High attention to detail and accuracy
  • Strong problem-solving skills and follow-through
  • Positive, professional, and customer-focused attitude
  • Ability to remain calm and effective in a fast-paced environment

Position Details
  • Compensation: $20.00-$22.00/hour, based on experience
  • Schedule: Monday-Friday, 8:00 AM-4:30 PM
  • Location: Vernon Hills, IL
  • Work Model: 100% onsite
  • Employment Type: Contract-to-Hire
  • Benefits: LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/

If you're looking for a customer-facing opportunity with a strong team environment, excellent training, and room to grow, apply today!
Alyssa Ebbole
Recruiter
LNOSHR
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here
All assignments are at-will and their duration is subject to change.

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