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Spotify Customer Service Jobs in Texas (NOW HIRING)

... customer service, giving back to the communities in which we work and live in, and fostering a ... Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template. * Architect ...

Spotify), streaming services (ex: Netflix), daycare, cell phone monthly services, gym memberships ... • Customer Service skills a must! Physical Demands & Environment Able to meet the following ...

Spotify), streaming services (ex: Netflix), daycare, cell phone monthly services, gym memberships ... and attitude Customer Service skills a must! Physical Demands & Environment Able to meet the ...

... Spotify, US Bank, FedEx, and more. We're not just a software consulting company - we're a dynamic ... We excel in IT consultative services and quality engineer development, with Good years of ...

Spotify Customer Service information

See Texas salary details

$22.8K

$54K

$94.1K

How much do spotify customer service jobs pay per year?

As of Aug 15, 2026, the average yearly pay for spotify customer service in Texas is $54,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What is a Spotify Customer Service?

A Spotify Customer Service job involves assisting users with account issues, troubleshooting technical problems, and answering billing or subscription inquiries. Representatives typically communicate with customers via chat, email, or phone to provide support and ensure a smooth user experience. Strong problem-solving skills, patience, and a good understanding of Spotify's platform and policies are essential.

Do Spotify Customer Service employees work from home?

Spotify Customer Service employees often have the option to work remotely, especially for roles that involve phone, chat, or email support. The availability of remote work can depend on the specific position, team needs, and company policies, but remote work arrangements are common in customer support roles at Spotify.

What are the typical daily responsibilities for a Spotify Customer Service?

Spotify Customer Service representatives generally handle user inquiries via email, chat, or phone, assisting with account access, subscription issues, technical troubleshooting, and feature guidance. You'll be expected to resolve customer issues efficiently, document interactions in CRM systems, and collaborate with teammates and specialized support tiers when complex problems arise. The role requires staying up to date with Spotify's latest features and policies to provide accurate assistance. With a dynamic, team-oriented environment, you'll also have opportunities to contribute feedback for product and process improvement.

What are the key skills and qualifications needed to thrive in the Spotify Customer Service position, and why are they important?

To thrive as a Spotify Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is typically required. Patience, empathy, and adaptability are standout soft skills that enhance each customer interaction. These skills ensure efficient issue resolution and a positive user experience, which are vital for maintaining customer satisfaction and loyalty.

What are the most commonly searched types of Spotify Customer Service jobs in Texas?

The most popular types of Spotify Customer Service jobs in Texas are:

What job categories do people searching Spotify Customer Service jobs in Texas look for?

The top searched job categories for Spotify Customer Service jobs in Texas are:

What cities in Texas are hiring for Spotify Customer Service jobs?

Cities in Texas with the most Spotify Customer Service job openings:

Infographic showing various Spotify Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,034 per year, or $26 per hour.

Lead Software Engineer, AI Platform

Socket.dev

Irving, TX • On-site

$150 - $190/hr

Other

Medical, Dental, Vision, Retirement

Posted 10 days ago


Job description

Job Description

We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
Join a Company that Empowers you to Build your Future
The Lead Software Engineer reports to the Engineering Manager. You will lead the design, development, and evolution of enterprise-grade AI solutions and MCP servers. This role requires a hands-on leader to deliver scalable, secure, and business-aligned AI infrastructure on AWS.

  • A career with purpose.
  • A career built on making dreams come true.
  • A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities On The Team

  • Lead the adoption of ServiceNow and AWS-native AI capabilities.
  • Identify opportunities where AI reduces manual effort and improves service outcomes.
  • Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template.
  • Architect production-ready MCP servers with integrated authentication and RBAC.
  • Develop reference Python MCP servers for enterprise domains like Workday.
  • Implement shared authentication libraries for Entra ID and OAuth flows.
  • Build a tool-accuracy eval harness to validate LLM tool behavior in CI.
  • Automate registration with AWS Bedrock AgentCore Gateway.
  • Manage container deployment on AWS ECS Fargate using read-only filesystems.
  • Deploy infrastructure-as-code using Terraform or CloudFormation.
  • Instrument observability using OpenTelemetry tracing and structured JSON logging.
  • Conduct technical design reviews and architecture governance.
  • Transfer knowledge to the platform team through live sessions and documentation.

Requirements

  • Python Mastery: 7+ years of production Python using async frameworks like FastAPI or Starlette.
  • AWS Infrastructure: Deep knowledge of IAM role chaining, Secrets Manager, ECR, and VPC networking.
  • AI & Agentic Systems: Hands-on experience with Model Context Protocol (MCP) and AWS Bedrock AgentCore.
  • Identity & Security: Advanced OAuth 2.0/OIDC execution, including On-Behalf-Of flows and JWT validation.
  • Platform Engineering: Experience authoring Spotify Backstage templates and GitHub Actions CI/CD pipelines.
  • Enterprise Integration: Proven history of integrating complex REST APIs such as Workday, Salesforce, or ServiceNow.

Education And Experience Requirements

  • Experience: 8+ years of overall IT experience.
  • Specialization: 6+ years of hands-on architecture and development experience.
  • Leadership: Demonstrated ability to lead complex, enterprise-scale implementations.
  • Communication: Excellent technical writing skills for runbooks and architecture docs.

Physical & Office/Site Presence Requirements:

  • Operate computer equipment and remain in a primarily sedentary position.
  • Lift and carry up to 25 lbs.
  • Finger dexterity is necessary.
  • Location: Remote US / Onsite / Hybrid.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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