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Customer Support Advisor Jobs in Georgia (NOW HIRING)

Docebo

Premium Support Advisor

Athens, GA · On-site

The Adventure Ahead The role of the Premium Support Advisor is crucial in ensuring that our Premium ... Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Professional ...

Docebo

Premium Support Advisor

Athens, GA · On-site

The Adventure Ahead The role of the Premium Support Advisor is crucial in ensuring that our Premium ... Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Professional ...

Osaic

Advisor Support Representative

Atlanta, GA · On-site

$53K - $55K/yr

Current Employees and Contractors Apply HereOsaic Careers Customer Service Opportunity in Financial Services Advisor Support Representative Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...

Osaic

Advisor Support Representative

Atlanta, GA · Hybrid

$53K - $55K/yr

Customer Service Opportunity in Financial Services Advisor Support Representative Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista ...

Advisor Group

Manager, Advisor Support

Atlanta, GA · On-site

$70K - $75K/yr

Current Employees and Contractors Apply Here Osaic Careers Customer Service Opportunity in Financial Services Manager, Advisor Support Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750 ...

Osaic

Client Support Specialist

Atlanta, GA · On-site

$45K - $48K/yr

Financial Services, Investment Advisory, Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support ...

Omegafi

Client Support Specialist

Columbus, GA · On-site

$16 - $21.75/hr

This position is expected to take initiative in training and advising customer software users to enhance service, financial operations, and Greek organizational performance. Each Client Support ...

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Customer Support Advisor information

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How much do customer support advisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer support advisor in Georgia is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support advisor, and why are they important?

To thrive as a Customer Support Advisor, you need excellent communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, active listening, and resilience help individuals excel in handling diverse customer inquiries and challenging situations. These skills and qualities are crucial for delivering efficient, empathetic support that builds customer loyalty and resolves issues effectively.

What does a customer support advisor do?

A Customer Support Advisor assists customers by answering questions, resolving problems, and providing information about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and addressing concerns promptly. Their goal is to help customers find solutions, improve satisfaction, and maintain strong relationships between the company and its clients.

What are the typical challenges a customer support advisor faces, and how can they be addressed effectively?

Customer Support Advisors often encounter challenges such as managing high call volumes, handling difficult or upset customers, and resolving complex issues efficiently. To address these, it's important to develop strong communication and problem-solving skills, as well as patience and empathy. Many organizations offer ongoing training and peer support, and advisors frequently collaborate with team leads or other departments to find solutions. Embracing feedback and utilizing knowledge bases also help Customer Support Advisors perform effectively and maintain a positive customer experience.
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What job categories do people searching Customer Support Advisor jobs in Georgia look for? The top searched job categories for Customer Support Advisor jobs in Georgia are:
What are popular job titles related to Customer Support Advisor jobs in GA? For Customer Support Advisor jobs in GA, the most frequently searched job titles are:
Customer Support Advisor jobs near you
Infographic showing various Customer Support Advisor job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.

Advisor Support Representative

TRC Talent Solutions

Atlanta, GA • Hybrid

Full-time

Posted 4 days ago

Job description

TRC Talent Solutions in partnership with our client, is seeking driven individuals to join an extraordinary Financial Advisor Support team. If you excel in a fast-paced environment, love solving problems, and enjoy working collaboratively, this opportunity is perfect for you!

As a key team member, youll play a vital role in supporting Financial Advisors and colleagues with operational and transition activities. Your work will directly enhance service quality and operational efficiency. To set you up for success, you'll participate in a structured training program designed to equip you with the tools and expertise needed to excel. Working in a dynamic broker-dealer environment, you'll develop a strong understanding of financial products, compliance requirements, and operational processesskills that will propel your career in financial services!

  • Hybrid Schedule: 4 days onsite, 1 day remote.

  • Hours of Operation: 7:30 AM 7:30 PM (8-hour shifts).

  • Location: Atlanta, Ga

Key Responsibilities:

  • Provide Support for Financial Advisors:

    • Respond promptly and accurately to advisor inquiries to ensure they can serve their clients effectively.

    • Troubleshoot and resolve operational challenges, including account setup, transaction processing, and service requests, by leveraging resources and collaborating with internal teams.

    • Conduct detailed research to address complex or escalated issues, delivering well-documented and actionable solutions.

    • Proactively identify trends or recurring issues and suggest process improvements to enhance the advisor experience.

    • Maintain an up-to-date understanding of company systems, processes, and financial products to deliver comprehensive support.

  • Ensure Compliance and Operational Excellence:

    • Support adherence to regulatory requirements and operational standards.

    • Assist in resolving compliance-related inquiries with precision and accuracy.

Requirements:

  • Minimum of 2 years of experience in financial services operations or within a broker-dealer environment.

  • Familiarity with CRM tools such as Salesforce.

  • Previous experience in a call center setting.

  • High school diploma or equivalent (GED) required.

Preferred Qualifications:

  • 4+ years of brokerage experience.

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.