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Customer Success Jobs in Oregon (NOW HIRING)

Apiiro

Customer Success Manager

OR · On-site +1

About the Team Our Customer Success team owns the post-sale relationship from onboarding through renewal and expansion. Working directly with security leaders, AppSec practitioners, and engineering ...

Cordance

Manager - Customer Success

OR · On-site +1

Position Overview The Manager, Customer Success (CS Manager) is a pivotal leadership role within the Customer Success organization. Your full professional capacity is invested in one outcome ...

Trimble

Customer Success Manager

Lake Oswego, OR · On-site

Drive Business Value as our Next Customer Success Manager! Are you a proactive relationship-builder who thrives on turning complex software solutions into measurable business value? In this high ...

-ASG-

Director of Customer Success

OR · On-site +1

$145K - $165K/yr

Visual Matrix is looking for a Director of Customer Success to build and lead our Customer Success organization from the ground up. This leader will establish a proactive, commercial Customer Success ...

Symbotic

Customer Success Manager

OR · On-site +1

This role is part ofSymbotic'sCustomer Operations Success organization, which ensures our systems deliver real, sustained performance in live customer environments. Working at the intersection of ...

Clari + Salesloft

Senior Customer Success Manager

OR · On-site +1

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make confident decisions powered by AI and real signals.

Clari + Salesloft

Sr. Customer Success Manager

OR · On-site +1

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make confident decisions powered by AI and real signals.

DHL eCommerce

As the Senior Manager of Customer Success, you will play a pivotal role in shaping the customer experience by leading a high-performing team dedicated to fostering strong, strategic relationships ...

Autodesk

Business Customer Success Manager

Portland, OR · On-site

$72K - $128K/yr

Job Requisition ID # 26WD99167 Position Overview The Business Customer Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk'sBusiness Plan customers. This ...

NICE

Senior Customer Success Manager

OR · On-site +1

The Customer Success Manager is required to ensure Cognigy's customers feel they are supported and guided through their journey with implementing Cognigy's products and to ensure their expected ...

Five9

Associate Customer Success Manager

OR · On-site +1

Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer ...

CoLab Software

Strategic Customer Success Manager

OR · On-site +1

About the role As a Strategic Customer Success Manager , you will serve as a trusted advisor to our most complex, global enterprise customers. You will lead the post-sale customer journey, driving ...

Autodesk

Customer Success Manager, Forma

OR · On-site +1

$68K - $122K/yr

Within Construction Customer Success, we ensure ongoing adoption of our cloud solutions, fulfill our customers' desired business outcomes, and build lasting relationships, ultimately driving revenue ...

Sapiens

VP Customer Success

OR · On-site +1

We are building a new Customer Success team and are hiring a VP of Customer Success to own our most strategic insurance customers. You will be the customer's senior point of continuity across Support ...

Signifyd

Principal Customer Success Manager

OR · On-site +1

Strategic Customer Success The Strategic Customer Success team is responsible for driving success, net revenue retention, and expansion within our largest customer portfolio. This involves ...

Elation Health

Enterprise Customer Success Manager

OR · On-site +1

$105K - $120K/yr

As we continue to scale, we are growing our Customer Success organization to meet the needs of our most strategic customers. We are seeking an experienced, senior-level Customer Success Manager to ...

NICE

Senior Customer Success Manager

OR · On-site +1

The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer ...

Instacart

Director of Customer Success

OR · On-site +1

We're seeking a Director, Customer Success to lead the commercial Retailer Success organization - accountable for post-live growth, retention, and expansion across the enterprise software portfolio.

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Jobs in Oregon

Customer Success information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do customer success jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer success in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What are the most commonly searched types of Customer Success jobs in Oregon?

The most popular types of Customer Success jobs in Oregon are:

What are popular job titles related to Customer Success jobs in Oregon?

For Customer Success jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Success jobs in Oregon look for?

The top searched job categories for Customer Success jobs in Oregon are:

What cities in Oregon are hiring for Customer Success jobs?

Cities in Oregon with the most Customer Success job openings:

Customer Success jobs near you
Infographic showing various Customer Success job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $87,823 per year, or $42.2 per hour.

Customer Success Associate

McQuade Organization

Salem, OR

Full-time

Re-posted 9 days ago

Job description

Responsibilities

Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.

What We’re Looking For:

• Strong communication and people skills.

• A customer-first mindset and a desire to make a positive impact.

• A proactive attitude and adaptability to work in a fast-paced environment.

• Sales or customer service experience is a plus, but not required – we’ll train you!

Apply