The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
The Customer Success AD develops and executes strategic success plans, leads executive-level engagement, and serves as the primary advocate for customer needs while helping customers achieve ...
Scaled Customer Success
Boston, MA · On-site
The Role We're looking for an early Customer Success leader to help build and scale Pryzm's post-sale organization. This is not a traditional CSM role. You won't simply manage accounts or run check ...
Scaled Customer Success
Boston, MA · On-site
The Role We're looking for an early Customer Success leader to help build and scale Pryzm's post-sale organization. This is not a traditional CSM role. You won't simply manage accounts or run check ...
Client Success Leader
$130K - $160K/yr
As part of the Customer Success Team , you will focus on client interactions, operational processes ... Work with leadership to communicate and message actionable findings to support client understanding ...
Client Success Leader
$130K - $160K/yr
As part of the Customer Success Team , you will focus on client interactions, operational processes ... Work with leadership to communicate and message actionable findings to support client understanding ...
Scaled Customer Success
Manhattan, NY · On-site
The Role We're looking for an early Customer Success leader to help build and scale Pryzm's post-sale organization. This is not a traditional CSM role. You won't simply manage accounts or run check ...
Scaled Customer Success
Manhattan, NY · On-site
The Role We're looking for an early Customer Success leader to help build and scale Pryzm's post-sale organization. This is not a traditional CSM role. You won't simply manage accounts or run check ...
Student Success Leader
Albuquerque, NM · On-site
$15/hr
The Student Success Leader will perform a combination of front desk and office support ... Strong interpersonal, communication, and customer service skills. Ability to manage multiple ...
Student Success Leader
Albuquerque, NM · On-site
$15/hr
The Student Success Leader will perform a combination of front desk and office support ... Strong interpersonal, communication, and customer service skills. Ability to manage multiple ...
Head of Customer Success
Costa Mesa, CA · On-site
$180 - $280/hr
This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer Success Qualified Leads (CSQLs) at a global level - building a talent-dense team that operates with ...
Head of Customer Success
Costa Mesa, CA · On-site
$180 - $280/hr
This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer Success Qualified Leads (CSQLs) at a global level - building a talent-dense team that operates with ...
Client Success Leader
Atlanta, GA · On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Client Success Leader
Atlanta, GA · On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Head of Customer Success
Costa Mesa, CA · On-site
$180 - $240/hr
This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer Success Qualified Leads (CSQLs) at a global level - building a talent-dense team that operates with ...
Head of Customer Success
Costa Mesa, CA · On-site
$180 - $240/hr
This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer Success Qualified Leads (CSQLs) at a global level - building a talent-dense team that operates with ...
Head of Customer Success
Costa Mesa, CA · On-site
This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer Success Qualified Leads (CSQLs) at a global level - building a talent-dense team that operates with ...
Head of Customer Success
Costa Mesa, CA · On-site
This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer Success Qualified Leads (CSQLs) at a global level - building a talent-dense team that operates with ...
Head of Customer Success
Costa Mesa, CA · On-site
This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer Success Qualified Leads (CSQLs) at a global level - building a talent-dense team that operates with ...
Head of Customer Success
Costa Mesa, CA · On-site
This is a senior leadership role with full ownership of Gross Revenue Retention (GRR) and Customer Success Qualified Leads (CSQLs) at a global level - building a talent-dense team that operates with ...
You will work closely with Customer Success leadership and cross-functional partners to ensure clients are set up for success, following established playbooks and workflows to help drive adoption and ...
You will work closely with Customer Success leadership and cross-functional partners to ensure clients are set up for success, following established playbooks and workflows to help drive adoption and ...
Vice President Customer Success
Manhattan, NY · On-site
$190 - $230/hr
The Customer Success Management team (CSM) is part of Customer Experience, which also includes ... Partner with sales leadership and other functions to improve customer lifetime value (CLV) through ...
Vice President Customer Success
Manhattan, NY · On-site
$190 - $230/hr
The Customer Success Management team (CSM) is part of Customer Experience, which also includes ... Partner with sales leadership and other functions to improve customer lifetime value (CLV) through ...
Pano AI is the leader in AI-powered wildfire detection and intelligence, helping fire professionals ... As our first dedicated Customer Success leader on the ground in Australia, you will own the post ...
New
Pano AI is the leader in AI-powered wildfire detection and intelligence, helping fire professionals ... As our first dedicated Customer Success leader on the ground in Australia, you will own the post ...
New
Customer Success Division Leader
Plano, TX · On-site
Customer Success Division Leaders must maintain a high level of regulatory knowledge by attending state and federally produced webinars, training sessions, and educational events (when travel permits)
Customer Success Division Leader
Plano, TX · On-site
Customer Success Division Leaders must maintain a high level of regulatory knowledge by attending state and federally produced webinars, training sessions, and educational events (when travel permits)
Customer Success Division Leader
Plano, TX · On-site
Customer Success Division Leaders must maintain a high level of regulatory knowledge by attending state and federally produced webinars, training sessions, and educational events (when travel permits)
Customer Success Division Leader
Plano, TX · On-site
Customer Success Division Leaders must maintain a high level of regulatory knowledge by attending state and federally produced webinars, training sessions, and educational events (when travel permits)
Customer Success Leader information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success leader jobs pay per year?
What is a customer success leader?
How does a customer success leader balance strategic planning with day-to-day team management?
What are the key skills and qualifications needed to thrive as a customer success leader, and why are they important?
What is the difference between Customer Success Leader vs Customer Success Manager?
| Aspect | Customer Success Leader | Customer Success Manager |
|---|---|---|
| Responsibilities | Oversees customer success strategies, leads teams, and drives retention at a strategic level. | Manages individual customer accounts, ensures satisfaction, and supports retention efforts. |
| Required Credentials | Typically requires experience in customer success, leadership skills, and industry knowledge. | Requires customer success experience, communication skills, and industry familiarity. |
| Work Environment | Leadership teams, strategic planning, cross-department collaboration. | Direct interaction with customers, account management, and support teams. |
The Customer Success Leader focuses on strategic oversight and team leadership, while the Customer Success Manager handles day-to-day account management. Both roles require customer success experience, but the leader role emphasizes strategy and team development, whereas the manager role emphasizes direct customer interaction.
What cities are hiring for Customer Success Leader jobs?
Cities with the most Customer Success Leader job openings:
What states have the most Customer Success Leader jobs?
States with the most job openings for Customer Success Leader jobs include:
What job categories do people searching Customer Success Leader jobs look for?
The top searched job categories for Customer Success Leader jobs are:
- Customer Success Manager Govtech
- Associate Customer Success Manager
- Senior Customer Success Manager Edtech
- Founding Customer Success Manager
- Full Time Senior Customer Success Manager
- Full Time Customer Success Manager Edtech
- Remote Senior Customer Success Manager
- Customer Success Manager Remote Edtech
- Full Time Customer Success
- Remote Customer Success

Job description
ABOUT THE COMPANY
Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility’s SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.
Job Description:
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention.Â
Responsibilities:
Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth.Â
The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to today’s roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.
Recruiting Guidelines:
· 5 Years of Client Success Management experience
· MBA is highly desirable, 4-year college degree required
· Demonstrated the ability to manage a team of at least ten
· Prior experience with tech touch application like Gainsight preferable
About Logility
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Atlanta, GA, US
Year founded
1996