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Customer Success Assistant Jobs (NOW HIRING)

Autodesk

Customer Success Manager

Co-document the business value each customer is achieving through Autodesk solutions, capturing these as value stories to demonstrate measurable outcomes and success. Assist customers by providing ...

Infinx Healthcare

Customer Success Manager - RCM

$70K - $120K/yr

Maintain accountability for assigned customer outcomes, retention, and long-term partnership success * Assist in other duties as assigned Qualifications * Bachelor's degree in Business Administration ...

Autodesk, Inc.

Customer Success Manager

San Francisco, CA · On-site

$100K - $154K/yr

Co-document the business value each customer is achieving through Autodesk solutions, capturing these as value stories to demonstrate measurable outcomes and success. Assist customers by providing ...

Autodesk

Customer Success Manager

San Francisco, CA · Remote

$100K - $154K/yr

Co-document the business value each customer is achieving through Autodesk solutions, capturing these as value stories to demonstrate measurable outcomes and success. Assist customers by providing ...

Autodesk, Inc.

Customer Success Manager

San Francisco, CA · On-site

$101 - $166/hr

Co-document the business value each customer is achieving through Autodesk solutions, capturing these as value stories to demonstrate measurable outcomes and success. Assist customers by providing ...

Autodesk

Customer Success Manager

San Francisco, CA · On-site

$100K - $154K/yr

Co-document the business value each customer is achieving through Autodesk solutions, capturing these as value stories to demonstrate measurable outcomes and success. Assist customers by providing ...

Autodesk, Inc.

$101 - $166/hr

Co-document the business value each customer is achieving through Autodesk solutions, capturing these as value stories to demonstrate measurable outcomes and success. Assist customers by providing ...

New

Berklee

Student Success Assistant

Boston, MA

$16.45/hr

The Student Success Assistant is a part-time undergraduate student employee role within Berklee ... Strong customer service skills, or a genuine desire to develop them. * Ability to multitask and ...

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Customer Success Assistant information

See salary details

$32.5K

$83.1K

$140K

How much do customer success assistant jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer success assistant in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success assistant?

To thrive as a Customer Success Assistant, you need strong communication skills, problem-solving abilities, and a customer-oriented mindset, often supported by experience in customer service or a related field. Familiarity with CRM systems such as Salesforce or HubSpot and proficiency in support ticketing tools are typically required. Exceptional interpersonal skills, empathy, and adaptability help you build trust and respond effectively to client needs. These skills ensure customer satisfaction, foster loyalty, and contribute directly to the company's retention and growth.

How does a customer success assistant typically collaborate with other departments to resolve client issues?

A Customer Success Assistant frequently works cross-functionally, partnering with teams such as Sales, Product, and Technical Support to address client concerns efficiently. They act as a communication bridge, relaying customer feedback and coordinating solutions, which helps ensure a seamless customer experience. Regular meetings and ticketing systems are often used to track progress and keep everyone aligned. This collaborative environment not only resolves issues faster but also provides valuable learning opportunities for professional growth.

What is the difference between Customer Success Assistant vs Customer Support Specialist?

AspectCustomer Success AssistantCustomer Support Specialist
Primary FocusProactively ensure customer satisfaction and retentionReactively resolve customer issues and inquiries
Work EnvironmentCustomer success teams, account managementHelp desks, support centers
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical troubleshooting, communication
Common CertificationsCustomer service, CRM toolsTechnical support certifications, customer service

While both roles involve customer interaction, a Customer Success Assistant focuses on building long-term relationships and ensuring customer success, whereas a Customer Support Specialist primarily addresses immediate technical issues and inquiries. Understanding these differences helps in choosing the right career path or job search focus.

What is a customer success assistant?

A customer success assistant supports customer success teams by helping ensure clients are satisfied and achieve their goals with a company's products or services. The role often involves communicating with customers, managing accounts, and using customer relationship management (CRM) tools to track interactions and issues.

What cities are hiring for Customer Success Assistant jobs?

Cities with the most Customer Success Assistant job openings:

What are the most commonly searched types of Customer Success jobs?

The most popular types of Customer Success jobs are:

What states have the most Customer Success Assistant jobs?

States with the most job openings for Customer Success Assistant jobs include:

Customer Success Assistant jobs near you
Infographic showing various Customer Success Assistant job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Remote Customer Success Assistant

Triptastic Adventures

Remote

Other

Re-posted 3 days ago

Job description

About the job Remote Customer Success Assistant
Role Overview
We are expanding our remote support team and are looking for customer-centered individuals who enjoy assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.
This role is an ideal fit for those who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.
Key Responsibilities
Support clients with planning and coordinating customized arrangements
Research, compare, and confirm reservation options based on client needs
Provide accurate information and thoughtful recommendations
Communicate professionally via email and phone
Assist with updates, changes, and service-related inquiries
Maintain organized and accurate client records
Participate in training sessions and team meetings
What We Offer
Fully remote setting
Flexible scheduling
Ongoing training
Supportive and collaborative team
Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet access and smartphone (computer is also strongly recommended)
Strong organizational and customer service skills

Apply