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Customer Service Trainer Jobs in Michigan (NOW HIRING)

Customer Service

Allen Park, MI ยท On-site

$14.50 - $19.75/hr

As part of our KFC Family, you will be part of a team that will provide thorough training, learning opportunities that help you grow. Team Member (Customer Service) Responsibilities: * Make and ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Customer Service Representative Apply now Save jobSaved job Drive your career forward with Percepta ... Tuition Reimbursement and Training & Development Programs (Percepta College) * Employee Assistance ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Customer service

Detroit, MI ยท On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Customer Service Representative (04DBI) US-MI- DearbornDescription Drive your career forward with ... Tuition Reimbursement and Training & Development Programs (Percepta College) * Employee Assistance ...

As a Customer Service Representative working onsite in Allen Park, Michigan , you'll be part of ... Tuition Reimbursement and Training & Development Programs (Percepta College) * Employee Assistance ...

As a Customer Service Representative working onsite in Allen Park, Michigan , you'll be part of ... Tuition Reimbursement and Training & Development Programs (Percepta College) * Employee Assistance ...

Customer Service Representative

Lansing, MI ยท On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service ... This position offers the training necessary to establish you in a reputable trade, and create ...

Customer Service Representative

Lansing, MI ยท On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service ... This position offers the training necessary to establish you in a reputable trade, and create ...

Showing results 41-60

Customer Service Trainer information

See Michigan salary details

$18.7K

$45.5K

$61.4K

How much do customer service trainer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer service trainer in Michigan is $45,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $45,300.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

What are popular job titles related to Customer Service Trainer jobs in Michigan?

For Customer Service Trainer jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Customer Service Trainer jobs?

Cities in Michigan with the most Customer Service Trainer job openings:

Infographic showing various Customer Service Trainer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,539 per year, or $21.9 per hour.

Customer Service

KFC- Kedis

Allen Park, MI โ€ข On-site

$14.50 - $19.75/hr

Other

Re-posted 8 days ago


Job description

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning opportunities that help you grow.

Team Member (Customer Service) Responsibilities:

  • Make and prepare guest orders with accuracy and efficiency
  • Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals and a commitment to cleanliness
  • Contribute to the overall positive and collaborative family environment

Success Factors:

  • Takes absolute pride in everything you do
  • Values customer service and positively impacts our guest’s experience
  • Brings an upbeat energy to the team
  • Has a commitment to timeliness and a sense of urgency
  • Practices high quality food and cleanliness standards