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Customer Service Trainer Jobs in Michigan (NOW HIRING)

Customer Service

Redford, MI · On-site

$13 - $15/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Redford, MI · On-site

$13 - $15/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Woodhaven, MI · On-site

$13 - $15/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Muskegon, MI · On-site

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Jackson, MI

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Alpena, MI

$14 - $19.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Lansing, MI · On-site

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Kentwood, MI · On-site

$15.25 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Grand Haven, MI

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Jackson, MI

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Grand Rapids, MI · On-site

$15.25 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Lansing, MI · On-site

$16.25 - $22/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service Representative

Davison, MI · On-site

$14.50 - $19.75/hr

Participate in ongoing customer service training and process optimization initiatives. * Manage in-person customer visits including, but not limited to: material viewings, sample requests, and ...

High school diploma required; an associate or bachelor's degree is a plus. * 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing. * A ...

Customer Service

Dearborn, MI · On-site

$12 - $15.75/hr

he Cashier /Customer Service Associate performs all register transactions accurately and ... training materials, directives and any other materials Forman Mills produces. • Ability to ...

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Customer Service Representative (04DBI) US-MI- DearbornDescription Drive your career forward with ... Tuition Reimbursement and Training & Development Programs (Percepta College) * Employee Assistance ...

Showing results 21-40

Customer Service Trainer information

See Michigan salary details

$18.7K

$45.5K

$61.4K

How much do customer service trainer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer service trainer in Michigan is $45,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $45,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.
What cities in Michigan are hiring for Customer Service Trainer jobs? Cities in Michigan with the most Customer Service Trainer job openings:
Infographic showing various Customer Service Trainer job openings in Michigan as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,539 per year, or $21.9 per hour.

Customer Service

Vangeloff Management Inc

Redford, MI • On-site

$13 - $15/hr

Other

Medical, PTO

Re-posted 13 days ago


Job description

Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!


We offer the following: 

  • A commitment to promote from within 
  • Training and mentorship programs 
  • Tuition reimbursement and scholarship opportunities 
  • Reward and recognition culture 
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • PERKS! Discounts on mortgages, vehicles, cell phones and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!


The responsibilities of the team member will include: 

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues. 
  • Preparation of products. 
  • Maintaining quality of product. 
  • Monitoring all service equipment. 
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. 
  • Champions recognition and motivation efforts 

Requirements

The ideal candidates must want to have fun serving great food to our customers! 

  • Must be at least 16 years of age 
  • Accessibility to dependable and reliable transportation 
  • Excellent communication skills, management/leadership and organizational skills. 
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another). 
  • Attendance and Punctuality a must 
  • Operating of cash register as needed and making change for other cashiers. 
  • Basic Math skills 
  • Complete training certification 
  • Enthusiasm and willingness to learn 
  • Team player 
  • Commitment to customer satisfaction 
  • Strong work ethic

Pay Rate

  • $13.00-$15.00 an hour