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Customer Service Reviewer Jobs (NOW HIRING)

AAA

Customer Service Specialist

Little Rock, AR · On-site

$16.25 - $21.50/hr

Reviews and completes documentation for business written in an office. Provides information to members regarding memberships and insurance Job Duties * Provide professional customer service to ...

AAA Auto Club Group

Customer Service Specialist

Ridgeland, MS · On-site

$14.50 - $19.25/hr

Reviews and completes documentation for business written in an office. Provides information to members regarding memberships and insurance Job Duties * Provide professional customer service to ...

Speedee

Automotive Customer Service Specialist

Charlotte, NC · On-site

$16.50 - $22/hr

Multi-Point Courtesy Check and Service Review * Free Top-Off Service * Maintenance Records * Affordable Rates Job Summary: The Greeter is responsible for establishing and maintaining good customer ...

Great Work! Employment Services

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Customer Service

Streetsboro, OH · On-site

$16.50 - $18.50/hr

Customer Service We're looking for an outgoing, organized team member who's comfortable on the ... possible for immediate review. Company Description Apply today to find out about our current ...

QFS Services, Inc.

Customer Service

Willowbrook, IL · On-site

$20/hr

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday ... Review/approve customer return requests; Process refunds/exchanges using Shopify and company ERP ...

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Customer Service Reviewer information

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How much do customer service reviewer jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for customer service reviewer in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Can you actually work for Amazon from home?

Customer Service Reviewer positions at Amazon are often available for remote work, allowing employees to perform their duties from home. These roles typically require good communication skills, a reliable internet connection, and sometimes specific equipment or certifications. Remote work policies may vary by location and role, so it's important to review the specific job listing for details.

What are the key skills and qualifications needed to thrive in the Customer Service Reviewer position, and why are they important?

To thrive as a Customer Service Reviewer, you need a strong grasp of customer service principles, analytical skills, and attention to detail, often supported by experience in customer support or quality assurance roles. Familiarity with CRM software, call recording systems, and quality assessment tools is typically required. Excellent communication, objectivity, and a constructive feedback approach are invaluable soft skills for success in this role. These skills ensure that service standards are consistently evaluated and improved, leading to better customer experiences and business outcomes.

What job makes $10,000 a month without a degree?

A customer service reviewer typically does not earn $10,000 a month without specialized skills or experience. High-paying roles in sales, real estate, or entrepreneurship can reach that level, but they often require strong communication skills, industry knowledge, or business acumen rather than formal degrees.

What are the typical daily responsibilities of a Customer Service Reviewer?

As a Customer Service Reviewer, your day-to-day responsibilities often include listening to customer interactions, evaluating them against pre-established quality criteria, and providing actionable feedback to customer service agents. You will document your observations, highlight areas for improvement, and track compliance with company standards. Additionally, you may participate in calibration sessions with team leaders to ensure consistent assessment standards. This role plays a key part in maintaining high service quality and fostering a culture of continuous improvement within the customer support team.

How to make 25 an hour online?

A customer service reviewer can earn around $25 an hour by providing high-quality online reviews, feedback, or support for companies, often requiring strong communication skills and familiarity with review platforms. Earning this rate may involve freelance work, part-time roles, or specialized platforms that pay for detailed and consistent input.

What is a Customer Service Reviewer job?

A Customer Service Reviewer evaluates customer service interactions to assess quality, professionalism, and adherence to company policies. They may listen to recorded calls, review chat transcripts, or conduct mystery shopping to provide feedback on customer experiences. The goal is to identify areas for improvement and ensure consistent service quality. Reviewers often compile reports and provide recommendations to enhance customer satisfaction.

How can I make 2000 a week working from home?

A Customer Service Reviewer can potentially earn $2,000 a week by working full-time hours, often requiring strong communication skills, attention to detail, and familiarity with review platforms or customer feedback tools. Achieving this income level may involve handling high volumes of reviews, specializing in niche industries, or working for companies that offer higher pay rates for experienced reviewers.
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What states have the most Customer Service Reviewer jobs? States with the most job openings for Customer Service Reviewer jobs include:
What job categories do people searching Customer Service Reviewer jobs look for? The top searched job categories for Customer Service Reviewer jobs are:
Customer Service Reviewer jobs near you
Infographic showing various Customer Service Reviewer job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 3% Part Time, 3% Temporary, and 7% Contract. Highlights an 90% In-person, 3% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Specialist

Customer Service Specialist

AAA

Little Rock, AR • On-site

$16.25 - $21.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

196th of 263 rated insurance

Job description

Customer Service Specialist

This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents and other personnel. Provides service support for existing insured's and members. Assists in the sale of insurance products, and provides other insurance support services. Reviews and completes documentation for business written in an office. Provides information to members regarding memberships and insurance

Job Duties
  • Provide professional customer service to members and insured's. Provide service and information to members regarding memberships and insurance.
  • Provide service to walk-in and telephone members seeking insurance services. Sell memberships and assist in the sale of insurance to prospective insureds. Assist members with changes to existing policies or memberships, renewals, and provide information regarding billing. Accept payments on membership and insurance. Verify insurance coverage for lien holders and leasing companies. Provide binders as requested. Perform typing and other administrative duties, including, but not limited to; letters, forms, cards, rush escrows and evidence of insurance.
  • Develop insurance leads for office sales agents and life specialists.
  • Communicate positively and effectively with all staff. Maintain and open and positive relationship with management.
  • Provide service support for both management and sales and life agents. Engage in cross selling opportunities.
  • Resolve member and insured related problems using discretion and independent judgment. Refer issues which require more authority to appropriate level.
  • Service work tends to be routine and described within sales and underwriting guidelines.
  • Has skill set necessary to handle most complex transactions and basic complaints.
  • Complex complaints may be referred to higher level Insurance Specialists or Sales Management for handling.
Qualifications
  • High School GED Required
  • 1-3 years Customer service Preferred
  • Moderate proficiency in data entry required.
  • Moderate Microsoft Word and Excel skills preferred.
  • Advanced customer service skills preferred.
  • Property and Casualty/Solicitors License required.
  • Property and Casualty Insurance License, valid in selling state - Issued by State within 1 Year Required

Remarkable benefits:

  • Health coverage for medical, dental, vision
  • 401(K) saving plans with company match AND Pension
  • Tuition assistance
  • Floating holidays and PTO for community volunteer programs
  • Paid parental leave
  • Wellness programs
  • Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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