ZipRecruiter

Log In

1

Customer Service Representative Jobs in Connecticut

Hoffman Energy

Customer Service Representative

Trumbull, CT · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Sila

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

DATTCO

Customer Service Representative

New Britain, CT · On-site

$15.75 - $21.50/hr

Customer Service Representative Department: Coach & Tour Location: New Britain, CT Salary: $0 - $0 Career Site : Dattco START YOUR APPLICATION ( ABOUT THE ROLE The Customer Service Representative ...

The Rally Group

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

The Rally Group

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

FastSigns

Customer Service Representative

Clinton, CT · On-site

$15.75 - $21.50/hr

FASTSIGNS of Clinton is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

Nan McKay & Associates

Customer Service Rep

Bridgeport, CT · On-site

$16.25 - $22.25/hr

Customer Service Representative The position duties include a wide range of activities related to providing customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other ...

U-Haul

Customer Service Representative

Bridgeport, CT

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Hamden, CT · On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Manchester, CT · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Manchester, CT

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Connecticut

Customer Service Representative information

See Connecticut salary details

$9

$17

$25

How much do customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service representative in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Connecticut?

The most popular types of Customer Service Representative jobs in Connecticut are:

What are popular job titles related to Customer Service Representative jobs in Connecticut?

For Customer Service Representative jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Connecticut look for?

The top searched job categories for Customer Service Representative jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Service Representative jobs?

Cities in Connecticut with the most Customer Service Representative job openings:

What are popular job titles related to Customer Service Representative jobs in CT?

For Customer Service Representative jobs in CT, the most frequently searched job titles are:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 2% Temporary, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Customer Service Representative

MM International

Middletown, CT • On-site

$19.50/hr

Contractor

Posted 9 days ago

Job description

Title- Customer Service Representative
Duration- ​6-month contract to permanent
Location- Middletown, CT, 06457
Shift Timings- ​Monday- Friday 7:30 am- 4 pm
Pay Rate- $19.​50/hr.
​Summary
  • ​Storeroom Customer Service Representatives (CSRs) typically reside at a customer location and ​are responsible for providing exceptional service to ​c​lient’s customers by purchasing products, goods and materials (stock and/or non-stock, or stock buy) that meet the organization's standards of price, quality, timing, and reliability of supply.
  • Hours: Mon-​ Fri 7​:30​ am-​ 4​ pm. Occasional OT.
  • Temp to hire.
  • This is an on-site, in person position. Can not be done remotely.
  • Customer service skills required.
  • Computer skills required. Will be using MS Office and Outlook daily.
  • Professionalism a must.
  • Will quickly and effectively respond to requests from the client, in additional to calling vendors.
  • Will handle invoice resolution, resolving discrepancies, and expedient processing.
  • Steel toe shoes required. Safety eyewear required.
  • Dress code: Business Casual, jeans/long pants and collared shirt/blouse.