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Entry Level Customer Service Representative Jobs in Connecticut

Elite Fortune Consulting Inc

Be Seen First

Entry Level Customer Service and Sales Agent

New Britain, CT · On-site

$45K - $65K/yr

We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...

Elite Fortune Consulting Inc

Be Seen First

Entry Level Customer Service and Sales Agent

New Britain, CT · On-site

$45K - $65K/yr

We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical ...

CFS

Customer Service Representative

Meriden, CT · On-site

$40K - $50K/yr

A client of CFS is currently hiring for a Customer Service Representative. Why Work Here? * Warm, welcoming team that values positive energy and a can-do attitude * Stable company with room to grow ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Connecticut

Entry Level Customer Service Representative information

See Connecticut salary details

$9

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$25

How much do entry level customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level customer service representative in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are the most commonly searched types of Customer Service Representative jobs in Connecticut?

The most popular types of Customer Service Representative jobs in Connecticut are:

What cities in Connecticut are hiring for Entry Level Customer Service Representative jobs?

Cities in Connecticut with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Connecticut as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Customer Service Representative - Entry Level Management

NY Marketing Firm

Hartford, CT • On-site

$16.25 - $22/hr

Other

Re-posted 12 days ago

Job description

Customer Service Representative - Entry Level Management

Filling 9 Entry Level Positions!

START A CAREER NOW!

CUSTOMER SERVICE - FULL TRAINING ENTRY LEVEL

PROVIDING PROFESSIONAL, EXCEPTIONAL, AND DISTINCTIVE CUSTOMER SERVICE AND

ADVERTISING CAMPAIGNS IN NY

NY Marketing Firm is an outsourced marketing and advertising company in the NY area. We are responsible for participating in ongoing market planning and developing new market opportunities for some of the top companies in our area. As a direct result of our "one of a kind" approach and success in increasing our client's brand name awareness by attracting new customers and exposing their product to new tiers of distribution, we are experiencing phenomenal growth.

We strive to attract and retain the most capable and skilled people. We are looking for team players, natural leaders, and self-starters who are goal-oriented and have an affinity for working with people. Our philosophy and mentoring program supports each individual with the training, encouragement, and opportunity essentials to progressive career growth. Do not underestimate your own qualifications! OPENINGS INCLUDE:

  • ENTRY LEVEL
  • CUSTOMER SERVICE
  • MANAGEMENT
  • EVENT SET UP
  • PROMOTIONS/DEMONSTRATIONS

REQUIREMENTS

  • PROFESSIONAL IMAGE IS A MUST
  • ABILITY TO COMMUNICATE EFFECTIVELY
  • ALL GREAT LEADERS WERE ONCE STUDENTS, SO A STUDENT MENTALITY IS VITAL

We have 9 ENTRY LEVEL openings that we are looking to fill ASAP.

Graduates Welcome! All positions must be filled ASAP!

Requirements

  • Experience in a team related field.
  • Desire to travel at least 1 or 2 weeks a year to other branch offices for further training.
  • Great communication skills.
  • Ability to excel in unsupervised solo assignments with members of opposite sex, as well as team projects.
  • The personality that thrives in a merit based environment.

Apply