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Associate Customer Service Representative Jobs in Connecticut

Symbiotic Services

Associate - Customer Service

Putnam, CT

$14.75 - $20.25/hr

Associate - Customer Service Employment Type: Full-Time Location: Arlington Heights, IL About the Opportunity: Symbiotic Services is seeking a Customer Service Associate to serve as a key point of ...

Symbiotic Corp.

Associate - Customer Service

Putnam, CT · On-site

$14.75 - $20.25/hr

Associate - Customer Service Employment Type: Full-Time Location: Arlington Heights, IL About the Opportunity: Symbiotic Services is seeking a Customer Service Associate to serve as a key point of ...

Bender

CSR - CSR

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Say goodbye to boring! Break free and join Bender where no ... Associate's or Bachelor degree preferred) · Minimum One (1) year of customer service or Sales ...

New

Bender Plumbing Supplies

CSR - CSR

Norwalk, CT · On-site

$21 - $23/hr

The CSR plays a vital role in our team providing customers with seamless service. The CSR is the ... Associate's or Bachelor degree preferred) · Minimum One (1) year of customer service or Sales ...

New

NESCO Inc

Customer Service Representative

Danbury, CT · On-site

$30/hr

Customer Service Representative Nesco Resource is looking for a Customer Service Representative ... Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Adecco

Customer Service Representative

Middletown, CT · On-site

$19.50/hr

Adecco is currently assisting a local Customer in their search for Customer Service Representative ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Nan McKay & Associates

Customer Service Rep

Bridgeport, CT · On-site

$16.25 - $22.25/hr

Customer Service Representative The position duties include a wide range of activities related to providing customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Connecticut

Associate Customer Service Representative information

See Connecticut salary details

$8

$16

$26

How much do associate customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for associate customer service representative in Connecticut is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.32 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the most commonly searched types of Customer Service Representative jobs in Connecticut?

The most popular types of Customer Service Representative jobs in Connecticut are:

What cities in Connecticut are hiring for Associate Customer Service Representative jobs?

Cities in Connecticut with the most Associate Customer Service Representative job openings:

Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,910 per year, or $16.3 per hour.

Associate - Customer Service

Symbiotic Services

Putnam, CT

$14.75 - $20.25/hr

Full-time

Re-posted 10 hours ago

Job description

Position: Associate - Customer Service Employment Type: Full-Time Location: Arlington Heights, IL About the Opportunity: Symbiotic Services is seeking a Customer Service Associate to serve as a key point of contact for customers, ensuring a high level of service, responsiveness, and issue resolution. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities: Respond to customer inquiries regarding order status, issues, and general requests Maintain accurate customer records in both electronic and physical formats Process customer orders and ensure timely and accurate entry Coordinate with production teams to ensure orders are scheduled and delivered on time Provide pricing quotes and support new customer project setup and tracking Prepare sample orders for customers and internal sales teams Collaborate with account managers to resolve customer issues and support ongoing projects Analyze and resolve complex customer concerns while communicating effectively with internal teams Assist in researching and resolving accounts receivable issues in partnership with finance and account management Qualifications: High School Diploma or GED required Strong written and verbal communication skills Minimum of 2 years of experience in an office or customer service environment preferred Experience with multi-line phone systems preferred Bilingual (English/Spanish) skills are a plus Proficiency in Microsoft Office (Excel, Word, Outlook).

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