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Associate Customer Service Representative Jobs in Colchester, CT

Copart, Inc.

Customer Service Representative

Exeter, RI · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Domino's Pizza

Customer Service Rep

Westerly, RI · On-site

$16 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Westerly, RI · On-site

$16 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

FastSigns

Customer Service Representative

Clinton, CT · On-site

$15.75 - $21.50/hr

Customer Service Representative FASTSIGNS of Clinton is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance ...

U-Haul

Customer Service Representative

Hartford, CT

$16.25 - $22/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Hartford, CT

$16.25 - $22/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

Our Customer Service Representatives deliver exceptional service to our callers, which include travelers and our extensive travel advisor community. Interested in this role, but don't have Customer ...

DATTCO

Customer Service Representative

New Britain, CT · On-site

$15.75 - $21.50/hr

Customer Service Representative Department: Coach & Tour Location: New Britain, CT Salary: $0 - $0 Career Site : Dattco START YOUR APPLICATION ( ABOUT THE ROLE The Customer Service Representative ...

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All JobsAssociate Customer Service Representative JobsAssociate Customer Service Representative Jobs in Colchester, CT

Associate Customer Service Representative information

See Colchester, CT salary details

$8

$17

$27

How much do associate customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for associate customer service representative in Colchester, CT is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Colchester, CT? The most popular types of Customer Service Representative jobs in Colchester, CT are:
What cities near Colchester, CT are hiring for Associate Customer Service Representative jobs? Cities near Colchester, CT with the most Associate Customer Service Representative job openings:
Associate Customer Service Representative jobs near you
Infographic showing various Associate Customer Service Representative job openings in Colchester, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,566 per year, or $17.1 per hour.

Transaction Processor Associate/ Customer Service Representative(CNDTJP00006403)

Amicis Global

East Hartford, CT • On-site

$19 - $20/hr

Contractor

Re-posted 2 days ago

Job description

Job Title: Call Center Customer Service Representative
Job Location: East Hartford, CT (Free Parking)
Job Duration: 3 Months+ Contract to Hire possibility
Hours: 8.30 to 4.30 (First shift) Onsite - Mon to Friday
Note: Need to add typing speed on resume. 
 
Job Summary:
  • The Call Center Customer Service Representative (CSR) will provide professional, courteous, and accurate information to the public and program participants contacting the State of Connecticut’s service center.
  • This position requires strong communication skills, attention to detail, and the ability to follow established procedures while maintaining a high level of customer satisfaction.
 
Key Responsibilities:
  • Answer inbound calls and respond to inquiries from residents, applicants, and other stakeholders regarding state programs, benefits, or services.
  • Provide accurate information and guidance by referencing system data, policies, and procedures.
  • Process requests, update records, and document interactions in the system.
  • Escalate complex or unresolved issues to the appropriate department or supervisor as needed.
  • Maintain confidentiality and professionalism in handling sensitive information.
  • Meet performance goals for quality, accuracy, and call handling time.
  • Participate in team meetings, training sessions, and updates on new procedures or systems.
  • Support the department with additional administrative or clerical tasks as assigned.
Qualifications:
  • High school diploma or GED required; additional coursework or training in customer service or communications preferred.
  • 1–3 years of call center or customer service experience (public sector experience is a plus).
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Office Suite and customer service/call tracking systems.
  • Ability to handle high call volumes, multitask, and remain calm under pressure.
  • Reliable, detail-oriented, and committed to delivering excellent service.
Ideal Candidate:
  • The ideal candidate is empathetic, patient, and professional, with a genuine desire to help others. 
  • They are quick learners, adaptable to policy changes, and capable of working both independently and as part of a team to support Connecticut residents efficiently and respectfully.