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Associate Customer Service Representative Jobs in Colchester, CT

Customer Service Representative

Hartford, CT ยท On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

Customer Service Representative

Hartford, CT ยท On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

Customer Service Representative

Clinton, CT ยท On-site

$15.75 - $21.50/hr

FASTSIGNS of Clinton is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

Customer Service Representative

Meriden, CT ยท On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Hartford, CT ยท On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Meriden, CT ยท On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Middletown, CT ยท On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Meriden, CT ยท On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Manchester, CT ยท On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Hartford, CT ยท On-site

$16.25 - $22/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Showing results 21-40

Associate Customer Service Representative information

See Colchester, CT salary details

$8

$17

$27

How much do associate customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for associate customer service representative in Colchester, CT is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What is an associate customer service representative?

An Associate Customer Service Representative is an entry-level professional responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. This role may involve processing orders, documenting interactions, and escalating complex problems to higher-level staff. Strong communication and problem-solving skills are important for success in this position.

What is the difference between Associate Customer Service Representative vs Customer Service Representative?

AspectAssociate Customer Service RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, retail, or office settingsCall centers, retail stores, or office environments
Employer & Industry UsageEntry-level roles across various industriesCustomer support roles in multiple sectors
Common Search & ComparisonOften compared for entry-level customer support rolesMore experienced roles or specialized support

The main difference is that Associate Customer Service Representatives are typically entry-level, focusing on basic customer support tasks, while Customer Service Representatives may have more experience or handle more complex issues. Both roles require similar credentials and work in comparable environments, but the associate level emphasizes foundational skills and training.

What are the key skills and qualifications needed to thrive as an associate customer service representative, and why are they important?

To thrive as an Associate Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers and effectively resolving their concerns. These competencies are crucial for delivering excellent service, maintaining customer satisfaction, and contributing to the company's reputation and retention goals.

What are some typical challenges an associate customer service representative might face when handling customer inquiries?

Associate Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex or escalated customer issues, and adapting quickly to updated company policies or products. Balancing efficiency with providing personalized, empathetic support is key. Many representatives also need to collaborate with other departments, like technical support or billing, to resolve multifaceted customer requests effectively. Developing strong communication and problem-solving skills helps overcome these challenges and contributes to overall job satisfaction.
What are the most commonly searched types of Customer Service Representative jobs in Colchester, CT? The most popular types of Customer Service Representative jobs in Colchester, CT are:
What cities near Colchester, CT are hiring for Associate Customer Service Representative jobs? Cities near Colchester, CT with the most Associate Customer Service Representative job openings:
Infographic showing various Associate Customer Service Representative job openings in Colchester, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,566 per year, or $17.1 per hour.

Customer Service Representative

The Rally Group

Hartford, CT โ€ข On-site

$16.25 - $22/hr

Full-time

Re-posted 27 days ago


Job description

Now Hiring: Customer Service Representative
Join The Rally Group Team!

Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail-oriented Customer Service Representative to join our growing team!
What You’ll Do:

  • Assist clients and customers with account setup, updates, and general inquiries
  • Support enrollment processes and ensure a smooth, positive experience
  • Provide friendly, professional customer support across multiple channels
  • Help coordinate and support company events, promotions, and outreach efforts
  • Maintain accurate records and ensure client information is up to date
What We’re Looking For:

  • Strong communication and interpersonal skills
  • A positive attitude and customer-first mindset
  • Ability to multitask and stay organized in a fast-paced environment
  • Problem-solving skills and attention to detail
  • Previous customer service experience is a plus, but not required
Why Join The Rally Group?

  • Supportive and team-oriented work environment
  • Opportunities for growth and advancement
  • Hands-on experience in customer relations and event coordination
  • A chance to be part of a company that values connection and community
If you’re ready to build relationships, support customers, and be part of exciting events, we’d love to hear from you!
Apply today and start your journey with The Rally Group!