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Customer Service Operations Associate Jobs in New York

Pharmesol

Operations Associate

Manhattan, NY · On-site

Pharmosol Operations Associate Pharmosol's AI Pharmacy Assistant automates routine tasks and ... Help manage customer onboarding processes and ensure timely follow-ups * Respond to customer ...

Claim Health

Operations Associate

New York, NY · On-site

$70K - $100K/yr

Operations Associate Location: NYC (In-Person) Compensation: Competitive salary + meaningful equity ... You'll sit at the intersection of customer success, product, and engineering - owning ...

Saks OFF 5TH

Operations Associate

Brooklyn, NY · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

Saks OFF 5TH

Operations Associate

East Hanover, NJ · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

Saks OFF 5TH

Operations Associate

New York, NY

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

Saks OFF 5TH

Operations Associate

East Hanover, NJ

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

NEIRS TAVERN INC

Operations associate

Woodhaven, NY · On-site

$20 - $23/hr

About the Role Neir's Tavern is seeking a motivated and dependable Restaurant Operations Associate ... Hospitality, restaurant, customer service, or office experience is preferred but not required ...

NEIRS TAVERN INC

Operations associate

Woodhaven, NY · On-site

$20 - $23/hr

... Operations Associate to support daily business operations, executive administration, guest ... Hospitality, restaurant, customer service, or office experience is preferred but not required ...

NEIRS TAVERN INC

Operations associate

Woodhaven, NY · On-site

$20 - $23/hr

About the Role Neir's Tavern is seeking a motivated and dependable Restaurant Operations Associate ... Hospitality, restaurant, customer service, or office experience is preferred but not required ...

Hebrew Public

Operations Associate

Brooklyn, NY · On-site

The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...

Hebrew Public

Operations Associate

Brooklyn, NY · On-site

The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...

Hebrew Public

Operations Associate

New York, NY · On-site

The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...

ALO

Operations Associate (Full-Time) - Soho

New York, NY · On-site

$17 - $23/hr

The Operations Associate will work closely with the Operations & Visual Management team in ... Passion for customer service and delivering exceptional experiences * Self-motivated with a desire ...

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Customer Service Operations Associate information

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are the most commonly searched types of Customer Service Operations jobs in New York? The most popular types of Customer Service Operations jobs in New York are:
What are popular job titles related to Customer Service Operations Associate jobs in New York? For Customer Service Operations Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in New York look for? The top searched job categories for Customer Service Operations Associate jobs in New York are:
What cities in New York are hiring for Customer Service Operations Associate jobs? Cities in New York with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Operations Associate

Pharmesol

Manhattan, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Pharmosol Operations Associate

Pharmosol's AI Pharmacy Assistant automates routine tasks and conversations, enabling pharmacy teams to dedicate more time to deliver exceptional patient care. We're building pharmacy-specific Agentic AI systems that deeply understand pharmacy teams and medications. Already live in multiple pharmacies nationwide, our solution enhances patient experience by making care more convenient and accessible every day.

We're generating revenue and growing rapidly. If you're passionate about leveraging generative AI and specialized technology to reshape patient care, you'll thrive here. At Pharmesol, we value innovation, ownership, and collaborationso bring your ideas, and let's build something transformative together.

We are seeking an entry level Operations Associate who is highly motivated and can rapidly solve problems that arise. In this role, you will be responsible for a variety of daily business tasks such as reviewing client transcripts, financial planning, marketing, and following up with clients to ensure their needs and concerns are met. The multi-disciplinary nature of this role means you will gain valuable business experience and insight into how an early stage startup operates.

Responsibilities:

  • Customer Success Support
    • Help manage customer onboarding processes and ensure timely follow-ups
    • Respond to customer inquiries or issues, escalating to relevant teams as needed
    • Track customer feedback and contribute to process improvements based on insights
  • Marketing Support
    • Assist in executing marketing campaigns, including email, social media, and events
    • Maintain CRM and marketing databases with accurate customer and lead information
    • Help prepare reports on campaign performance and engagement metrics
  • Sales Administration
    • Support sales team with lead tracking, CRM updates, and preparing proposal materials
    • Coordinate meetings, demos, and follow-ups with prospective clients
    • Assist with creation and upkeep of sales collateral and documentation
  • Internal Operations Support
    • Streamline and document internal processes to improve efficiency across teams
    • Assist with project management, vendor coordination, and team scheduling
    • Support onboarding of new team members with tools, systems, and documentation

About You:

  • 2+ years of experience (excluding internships); early-stage startup experience preferred
  • You take initiative and ownership, proactively seeking ways to contribute beyond your defined role. You embrace challenges without hesitation, stepping up to solve problems and drive meaningful results
  • You communicate clearly, ask thoughtful questions, and actively listen to others. You welcome feedback as an opportunity to grow and continuously improve
  • Bachelor's degree or equivalent educational background
  • Proficient in Microsoft Word, PowerPoint, Excel / Google Sheets ability to automate tasks using macros or Python scripts a plus
  • Familiar with using an AI / LLM such as ChatGPT
  • Strong written and verbal communication skills
  • Bonus points for previous work experience at a startup or understands pharmacy workflows

Apply