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Customer Service Operations Associate Jobs in Rochester, NY

Saks

Merchandise Operations Associate

Bergen, NY

$19.61 - $24.51/hr

... services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for ... As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment ...

Milton Cat

Service Operations Coordinator

Batavia, NY · On-site

$26.44 - $31.25/hr

Service Operations Coordinator Milton CAT is seeking a reliable Service Operations Coordinator to ... In this role, you'll help coordinate service schedules, communicate with technicians and customers ...

Saks

Merchandise Operations Associate

Bergen, NY · On-site

$19.61 - $24.51/hr

... services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for ... As a Merchandise Operations Associate, you will assist with stocking, receiving, order fulfillment ...

Milton CAT

Service Operations Coordinator

Batavia, NY · On-site

$26.44 - $31.25/hr

Overview Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving ... In this role, you'll help coordinate service schedules, communicate with technicians and customers ...

Milton CAT

Service Operations Coordinator

Batavia, NY · On-site

$26.44 - $31.25/hr

Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving shop ... In this role, you'll help coordinate service schedules, communicate with technicians and customers ...

Milton CAT

Service Operations Coordinator

Batavia, NY · On-site

$26.44 - $31.25/hr

Overview Milton CAT is seeking a reliable Service Operations Coordinator to support our earthmoving ... In this role, you'll help coordinate service schedules, communicate with technicians and customers ...

Gopuff

Operations Associate, Rochester

Rochester, NY · On-site

$16.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Rochester

Rochester, NY

$16.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Rochester

Rochester, NY

$16.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Rochester, NY

Customer Service Operations Associate information

See Rochester, NY salary details

$9

$25

$49

How much do customer service operations associate jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service operations associate in Rochester, NY is $25.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $27.02 per hour, depending on experience, location, and employer.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, handling inquiries, and ensuring efficient service delivery. They often use tools like CRM software and require strong communication and organizational skills to resolve issues and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

Is a Customer Service Operations Associate job stressful?

A Customer Service Operations Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance metrics. The job often requires strong communication skills, patience, and the ability to manage high call volumes or complex problems efficiently.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer operations associate do?

A customer operations associate manages customer accounts, processes orders, and resolves service issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat as part of their daily responsibilities.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What jobs pay 4000 a week without a degree?

Customer Service Operations Associates typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount usually demand specific skills, certifications, or significant experience rather than formal degrees.
What are popular job titles related to Customer Service Operations Associate jobs in Rochester, NY? For Customer Service Operations Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Rochester, NY look for? The top searched job categories for Customer Service Operations Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Customer Service Operations Associate jobs? Cities near Rochester, NY with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Rochester, NY as of June 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,762 per year, or $25.4 per hour.

Operations Associate

Delibert Employment Solutions

Rochester, NY

Full-time

Posted 22 days ago

Job description


Job Title: Operations Associate


Company: [Financial Services Firm]


Job Description:

A prestigious financial services firm seeks a dedicated and detail-oriented Operations Associate to join our dynamic Operations department. The successful candidate will play a critical role in asset movement, account opening, and account transfer requests, ensuring seamless operations within the firm. This position requires a deep understanding of industry regulations and firm policies, coupled with a professional demeanor in client-facing interactions.

Key Responsibilities:

  • Facilitate the accurate and timely movement of assets, ensuring compliance with industry regulations and firm policies.
  • Oversee the process of account opening and account transfers, maintaining meticulous attention to detail.
  • Develop and maintain an in-depth knowledge of relevant industry rules and regulations.
  • Provide exceptional client service through clear and courteous communication, demonstrating professionalism in all interactions.
  • Collaborate with internal teams to streamline operations and enhance efficiency.


Qualifications:

  1. Experience:
  • 1-3 years of professional or administrative experience, preferably within the financial services industry.
  1. Licenses:
  • Series 7 and Series 66 licenses required, or the ability to obtain them within 18 months of hire.
  1. Education:
  • Bachelor’s Degree preferred.
  1. Skills:
  • Outstanding communication, presentation, and organizational skills.
  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Professional demeanor with the ability to handle client interactions tactfully and courteously.


Additional Information:

  • This role offers the opportunity to develop a comprehensive understanding of the financial services industry.
  • The ideal candidate will exhibit a proactive approach, a strong sense of responsibility, and a commitment to continuous improvement.


Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to teresa@delibertemployment.com

We look forward to reviewing your application and exploring how you can contribute to our firm's success.


Join our team and contribute to the high standards of service and operational excellence that define our firm.