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Customer Service Operations Associate Jobs in Rochester, NY

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Rochester, NY · On-site

$14 - $19.25/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Canandaigua, NY · On-site

$13.75 - $19/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Spencerport, NY

$13.50 - $18.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Henrietta, NY

$14 - $19.25/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Webster, NY

$13.25 - $18.25/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Henrietta, NY

$14 - $19.25/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Canandaigua, NY

$13.75 - $19/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Penfield, NY · On-site

$13.75 - $19/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Ontario, NY

$14 - $19.25/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

North Chili, NY

$13.75 - $19/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Webster, NY · On-site

$13.25 - $18.25/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Spencerport, NY

$13.50 - $18.75/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate

Penfield, NY · On-site

$13.75 - $19/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

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Customer Service Operations Associate information

See Rochester, NY salary details

$9

$25

$49

How much do customer service operations associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer service operations associate in Rochester, NY is $25.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $27.02 per hour, depending on experience, location, and employer.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, handling inquiries, and ensuring efficient service delivery. They often use tools like CRM software and require strong communication and organizational skills to resolve issues and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

Is a Customer Service Operations Associate job stressful?

A Customer Service Operations Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance metrics. The job often requires strong communication skills, patience, and the ability to manage high call volumes or complex problems efficiently.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer operations associate do?

A customer operations associate manages customer accounts, processes orders, and resolves service issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat as part of their daily responsibilities.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What jobs pay 4000 a week without a degree?

Customer Service Operations Associates typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount usually demand specific skills, certifications, or significant experience rather than formal degrees.
What are popular job titles related to Customer Service Operations Associate jobs in Rochester, NY? For Customer Service Operations Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Rochester, NY look for? The top searched job categories for Customer Service Operations Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Customer Service Operations Associate jobs? Cities near Rochester, NY with the most Customer Service Operations Associate job openings:
Infographic showing various Customer Service Operations Associate job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,762 per year, or $25.4 per hour.
Customer Service Associate

Customer Service Associate

Savers Value Village

Webster, NY • On-site

$16 - $21.08/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Savers Value Village rating

5.9

Company rating: 5.9 out of 10

Based on 205 frontline employees who took The Breakroom Quiz

25th of 48 rated thrift stores


Job description

Description
Job Title: Customer Service Associate
Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position.
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
  • Bundled health plans such as medical, Rx, dental and vision
  • Company-paid life insurance for extra protection and peace of mind
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

FLSA: Non-exempt
Work Type/ Location: On-site
Savers is an E-Verify employer.
980 Ridge Road, Webster, NY 14580

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