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Customer Service Operations Associate Jobs in Warwick, NY

Crateandbarrel

Operations Associate

Paramus, NJ

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Possess and demonstrate excellent service and company standards in selling, customer service ...

Naturalvert

Operations associate

Hawthorne, NJ · On-site

A successful operations associate should be highly organized and have a versatile skill set to ... customer inquiries. • Assist in monitoring production quality to ensure it meets company ...

DraftKings

Operations Associate, Jackpocket

Hewitt, NJ · On-site

The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment ... Exceptional customer service, communication, and time management skills. * Physical ability to ...

ALO

Operations Lead - Willowbrook Mall

Wayne, NJ

$19 - $23/hr

The Operations Associate will work closely with the Operations & Visual Management team in ... Passion for customer service and delivering exceptional experiences * Self-motivated with a desire ...

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Customer Service Operations Associate information

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How much do customer service operations associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer service operations associate in Warwick, NY is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $27.98 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What are the most commonly searched types of Customer Service Operations jobs in Warwick, NY?

The most popular types of Customer Service Operations jobs in Warwick, NY are:

What job categories do people searching Customer Service Operations Associate jobs in Warwick, NY look for?

The top searched job categories for Customer Service Operations Associate jobs in Warwick, NY are:

What cities near Warwick, NY are hiring for Customer Service Operations Associate jobs?

Cities near Warwick, NY with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you

Operations Associate

Paramus, NJ • On-site

Crate & Barrel Holdings
See more jobs at Crate & Barrel Holdingsexternal

Part-time

Re-posted 3 days ago

Job description

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making-and our story is still unfolding.
As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you'll ensure timely customer order fulfillment, accurate inventory management, and well-presented store displays. You will collaborate with the store team to uphold company policies, foster an inclusive environment, and maintain safety, while learning and utilizing all relevant systems to support operational routines, pricing, and promotions. A positive attitude, enthusiasm, and strong multitasking skills are essential for success in this fast-paced role.
A day in the life as an Operations Associate...
  • Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
  • Assist in preparing the stockroom for inventory and perform assigned inventory duties
  • Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
  • Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product
  • Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
  • Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
  • Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate
  • Engage in, maintain and support store safety standards and training
  • Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Manual
  • Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
  • Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed
  • Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed
  • Promote the brand by engaging customers in creative activities and demonstrations, as needed

What you'll bring to the table...
  • Excellent interpersonal skills and ability to build rapport with customers and other associates
  • General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece
  • Good reading and written language skills (English), strong communication skills, basic arithmetic, interpersonal skills, telephone presence, data entry skills
  • Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
  • Engage in, maintain and support store safety standards and training
  • Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus

We'd love to hear from you if you have...
  • Customer service experience preferred
  • Retail experience preferred

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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