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Customer Service Manager Jobs in Spring, TX (NOW HIRING)

Holiday World RV

Service Manager

Katy, TX · On-site

As Service Manager, our customers, and your team, will look to you for guidance, leadership and expertise. Key Responsibilities * Client Engagement: Conduct daily one-on-one client status meetings ...

Holiday World RV

Service Manager

Katy, TX · On-site

As Service Manager, our customers, and your team, will look to you for guidance, leadership and expertise. Key Responsibilities, Key Responsibilities * Client Engagement: Conduct daily one-on-one ...

NextGen Security LLC

Service Manager

Houston, TX · On-site

This role will own service performance, customer satisfaction, and recurring revenue growth, while ... Manage service contracts. * Establish andmaintainsubcontractor relationships around the country.

Team Gillman

Service Manager

Houston, TX · On-site

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager ...

Team Gillman

Service Manager

Houston, TX · On-site

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager ...

Team Gillman

Service Manager

Houston, TX · On-site

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager ...

Bridge Property Management

Service Manager

Houston, TX · On-site

$30 - $35/hr

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication - relay scope of work, schedule repairs, and follow up ...

NextGen Security

Service Manager

Houston, TX · On-site

This role will own service performance, customer satisfaction, and recurring revenue growth, while ... Manage service contracts. * Establish and maintain subcontractor relationships around the country.

Deutz

Service Manager

Houston, TX · On-site

The Service Manager will be expected to deliver high-quality customer service and represent the DEUTZ brand professionally. The ideal candidate must have a consistent willingness to increase their ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Spring, TX

Customer Service Manager information

See Spring, TX salary details

$21.8K

$51.6K

$89.9K

How much do customer service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service manager in Spring, TX is $51,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Spring, TX?

The most popular types of Customer Service jobs in Spring, TX are:

What are popular job titles related to Customer Service Manager jobs in Spring, TX?

For Customer Service Manager jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Manager jobs in Spring, TX look for?

The top searched job categories for Customer Service Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Service Manager jobs?

Cities near Spring, TX with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,612 per year, or $24.8 per hour.

Service Manager

Holiday World RV

Katy, TX • On-site

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Service Manager - Recreational Vehicle

Job Description

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.

Houston largest RV dealership is searching for a results oriented Service Manager who is motivated to excel and serious about a true career in this highly competitive industry.

As Service Manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Key Responsibilities
  • Client Engagement: Conduct daily one-on-one client status meetings with each advisor to identify potential service issues.
  • Objective Setting: Collaborate with the service director to set departmental objectives.
  • Staff Management: Recruit, interview, and train service staff.
  • Performance Tracking: Maintain daily sales and production records as prescribed by upper management.
  • Performance Review: Review and evaluate service sales performance.
  • Team Staffing: Staff technical teams according to production requirements.
  • Product Knowledge: Stay current on new products and changes to existing products.
  • Financial Management: Maintain department finances within parameters established by upper management.
  • Productivity Optimization: Assure proper repair-order flow to maximize productivity.
  • Warranty Compliance: Monitor and control all warranty activity to ensure compliance with policies and procedures.
  • Policy Adherence: Adhere to dealership policy on client vehicle care and operation.
  • Payroll Administration: Administer payroll for service staff in cooperation with the payroll department.
  • Safety Compliance: Enforce OSHA requirements, procedures, and regulations.
  • Performance Evaluation: Conduct performance evaluations.
  • Operational Planning: Participate in operational planning.
  • Facility Management: Maintain the facility and equipment.
  • Team Meetings: Conduct weekly department meetings and attend weekly manager meetings.

Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Benefits

Benefits include

  • Medical and dental insurance.
  • 401K retirement savings plan with match.
  • Vacation time up two weeks after first year of employment.
  • Paid holidays.
  • Company paid continuing education and training. 
  • Yearly Bonus 
  • Growth Oportunity

Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

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