Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Assistant Service Manager
Baytown, TX · On-site
You will assist in managing service personnel, customer service efforts, and operational workflows to meet or exceed our quality standards. Your proactive and customer-focused approach will ...
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Apply Early
Assistant Service Manager
Baytown, TX · On-site
You will assist in managing service personnel, customer service efforts, and operational workflows to meet or exceed our quality standards. Your proactive and customer-focused approach will ...
Apply Early
Service Manager
Houston, TX · On-site
$60K - $85K/yr
The ideal candidate will have excellent communication and customer relationship skills, strong autonomy to run a store, strong service writer capabilities, and previous management experience. Every ...
Service Manager
Houston, TX · On-site
$60K - $85K/yr
The ideal candidate will have excellent communication and customer relationship skills, strong autonomy to run a store, strong service writer capabilities, and previous management experience. Every ...
Client Service Manager
Houston, TX · On-site
The Client Service Manager is accountable for all aspects of benefits administration delivery for ... Excellent customer focus/service orientation * Excellent written and verbal communication skills
Client Service Manager
Houston, TX · On-site
The Client Service Manager is accountable for all aspects of benefits administration delivery for ... Excellent customer focus/service orientation * Excellent written and verbal communication skills
Service Manager
Houston, TX · On-site
$71K - $84K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Houston, TX · On-site
$71K - $84K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
$55K - $65K/yr
Handle customer complaints; investigate and resolve customer service concerns * Assist technicians ... Actively manage performance and motivate service staff * Follow and enforce work procedures ...
Service Manager
$55K - $65K/yr
Handle customer complaints; investigate and resolve customer service concerns * Assist technicians ... Actively manage performance and motivate service staff * Follow and enforce work procedures ...
Service Manager
Spring, TX · On-site
$55K - $65K/yr
Handle customer complaints; investigate and resolve customer service concerns * Assist technicians ... Actively manage performance and motivate service staff * Follow and enforce work procedures ...
Service Manager
Spring, TX · On-site
$55K - $65K/yr
Handle customer complaints; investigate and resolve customer service concerns * Assist technicians ... Actively manage performance and motivate service staff * Follow and enforce work procedures ...
Service Manager
Houston, TX · On-site
$71K - $84K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Houston, TX · On-site
$71K - $84K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Humble, TX · On-site
... customer service-related industry (i.e., retail sales, hospitality). • Must be able to read ... management software(s), as well as Microsoft Office to complete the required reports, create ...
Service Manager
Humble, TX · On-site
... customer service-related industry (i.e., retail sales, hospitality). • Must be able to read ... management software(s), as well as Microsoft Office to complete the required reports, create ...
Client Service Manager
Houston, TX · On-site
The Client Service Manager is accountable for all aspects of benefits administration delivery for ... Excellent customer focus/service orientation * Excellent written and verbal communication skills
Client Service Manager
Houston, TX · On-site
The Client Service Manager is accountable for all aspects of benefits administration delivery for ... Excellent customer focus/service orientation * Excellent written and verbal communication skills
Service Manager
Houston, TX · On-site
$71K - $84K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ...
Service Manager
Houston, TX · On-site
$71K - $84K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to ...
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an ...
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Apply Early
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an ...
Apply Early
As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
Service Manager
Houston, TX · On-site
As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
Service Manager
Houston, TX · On-site
As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
Service Manager
Houston, TX · On-site
As a Service Manager at a United Rentals Mobile Storage branch, you'll be the leader of a major ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
Customer Service Manager information
See Spring, TX salary details
$21.8K - $28K
5% of jobs
$28K - $34.2K
14% of jobs
$36.6K is the 25th percentile. Wages below this are outliers.
$34.2K - $40.4K
16% of jobs
The median wage is $46K / yr.
$40.4K - $46.6K
17% of jobs
$46.6K - $52.7K
12% of jobs
$52.7K - $58.9K
9% of jobs
$60.3K is the 75th percentile. Wages above this are outliers.
$58.9K - $65.1K
11% of jobs
$65.1K - $71.3K
6% of jobs
$71.3K - $77.5K
5% of jobs
$77.5K - $83.7K
2% of jobs
$83.7K - $89.9K
3% of jobs
$21.8K
$51.6K
$89.9K
How much do customer service manager jobs pay per year?
As of Jul 1, 2026, the average yearly pay for customer service manager in Spring, TX is $51,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $62,300.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by Customer Service Managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the 7 Cs of customer service?
The 7 Cs of customer service are a set of principles that help customer service managers and representatives deliver quality support. They include Courtesy, Communication, Credibility, Comfort, Consistency, Content, and Care. Applying these principles ensures positive customer interactions and enhances overall service quality.
What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What do you do as a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. They develop policies, monitor service quality, and use tools like CRM software to improve customer experience and meet organizational goals.
Do you need a degree to be a customer service manager?
A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience in customer service and strong leadership skills are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.
What is the role of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor performance metrics, and coordinate with other departments to improve service quality and efficiency.
What does a Customer Service Manager do?
A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.
What's the highest paying customer service job?
The highest paying customer service roles are often in senior management positions such as Customer Service Director or Vice President of Customer Experience, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.
What are the 7 C's of customer service?
The 7 C's of customer service are a set of principles that include Courtesy, Communication, Credibility, Comfort, Consistency, Care, and Clarity. For a Customer Service Manager, applying these principles helps ensure positive customer interactions and satisfaction. Mastery of these concepts supports effective team leadership and service quality improvement.
What Do Customer Service Managers Do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Spring, TX? The most popular types of Customer Service jobs in Spring, TX are:
What are popular job titles related to Customer Service Manager jobs in Spring, TX? For Customer Service Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Spring, TX look for? The top searched job categories for Customer Service Manager jobs in Spring, TX are:
- Remote Heb
- Day Airbnb Customer Service
- Evening Disney Store Customer Service
- Temporary Nike Customer Service
- Liberty Mutual Customer Service
- Weekend Customer Service
- Weekend Toyota Customer Service Representative
- Part Time Hulu Customer Service
- Customer Service Assistant
- Manager Digital Nomad Customer Service
What cities near Spring, TX are hiring for Customer Service Manager jobs? Cities near Spring, TX with the most Customer Service Manager job openings:
Other
Posted 24 days ago
Job description
Our national multi-family management company seeks an experienced Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed.
JOB SUMMARY
Along with the Community Manager, the Service Manager is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed.
REPORTS TO: Community Manager and Regional Maintenance Supervisor
SUPERVISES: Under direction from the Community Manager, supervises all maintenance personnel, including housekeeper.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Under the direction of Community Manager, supervises, trains and schedules maintenance activities for apartment community and maintenance staff.
2. Coordinate, schedule and respond to resident/management requests and work orders for occupied units.
3. Coordinate, schedule and prepare vacant apartment units for move-in.
4. Coordinate and schedule appropriate safety and skills training for maintenance employees.
5. Identify and correct hazardous property conditions that could place the property in a liable position.
6. Ordering supplies and managing maintenance budget.
7. Coordinate, schedule, and perform preventative maintenance on equipment and units.
REQUIRED EDUCATION AND TRAINING
DEGREES AND DIPLOMAS
• High school diploma or equivalent.
• Five years of multi-family experience or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position.
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
• EPA Section 608 (HVAC/Freon Recovery certification) required.
• Certifications/Permits required City or State to perform job responsibilities required.
• Training in boiler repair, plumbing and mold detection/resolution required.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Certified Pool Operator (CPO) required.
KNOWLEDGE, SKILLS AND ABILITIES
• Must be able to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make-ready.
• Must be able to operate common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch and ladders.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
• Must be able to read and write in English in order to read diagrams, meters, instructions, write report, etc.
• Proficiency in using property management software(s) and Microsoft Office.
• Experience in compressor diagnosis, fire sprinklers and irrigation systems preferred.
• Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.
• Must supply own hand tools.
JOB SUMMARY
Along with the Community Manager, the Service Manager is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed.
REPORTS TO: Community Manager and Regional Maintenance Supervisor
SUPERVISES: Under direction from the Community Manager, supervises all maintenance personnel, including housekeeper.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Under the direction of Community Manager, supervises, trains and schedules maintenance activities for apartment community and maintenance staff.
2. Coordinate, schedule and respond to resident/management requests and work orders for occupied units.
3. Coordinate, schedule and prepare vacant apartment units for move-in.
4. Coordinate and schedule appropriate safety and skills training for maintenance employees.
5. Identify and correct hazardous property conditions that could place the property in a liable position.
6. Ordering supplies and managing maintenance budget.
7. Coordinate, schedule, and perform preventative maintenance on equipment and units.
REQUIRED EDUCATION AND TRAINING
DEGREES AND DIPLOMAS
• High school diploma or equivalent.
• Five years of multi-family experience or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position.
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
• EPA Section 608 (HVAC/Freon Recovery certification) required.
• Certifications/Permits required City or State to perform job responsibilities required.
• Training in boiler repair, plumbing and mold detection/resolution required.
• Certified Apartment Maintenance Technician (CAMT) preferred.
• Certified Pool Operator (CPO) required.
KNOWLEDGE, SKILLS AND ABILITIES
• Must be able to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make-ready.
• Must be able to operate common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch and ladders.
• Must be able to apply common sense and understanding to carry out instructions and plans.
• Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
• Must be able to read and write in English in order to read diagrams, meters, instructions, write report, etc.
• Proficiency in using property management software(s) and Microsoft Office.
• Experience in compressor diagnosis, fire sprinklers and irrigation systems preferred.
• Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.
• Must supply own hand tools.