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Csr Jobs in Spring, TX (NOW HIRING)

CSR

Shenandoah, TX

$15.50 - $21/hr

CSR The Customer Service Representative (CSR) plays a pivotal role in ensuring customer satisfaction by acting as the primary point of contact between the company and its clients. This position ...

CSR

Spring, TX · On-site

$17 - $22/hr

The Customer Service Representative (CSR) plays a pivotal role in ensuring customer satisfaction by acting as the primary point of contact between the company and its clients. This position involves ...

CSR

Spring, TX

$13.50 - $18.50/hr

The Customer Service Representative (CSR) plays a pivotal role in ensuring customer satisfaction by acting as the primary point of contact between the company and its clients. This position involves ...

Customer Service Rep

Pasadena, TX · On-site

$14.75 - $20/hr

National Hose, a Singer Industrial Company, is searching for Customer Service Representative in Earth City, IL . Singer Industrial is one of America's largest Industrial Distributors with a North ...

Customer Service Rep

Houston, TX

$15.25 - $20.75/hr

Customer Service Rep Texas Quality Plumbing is currently hiring for a Customer Service Rep to help our service technicians complete work for our clients in and around Houston, TX. This position earns ...

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Csr information

See Spring, TX salary details

$8

$16

$23

How much do csr jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for csr in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What is a CSR job?

A CSR (Customer Service Representative) job involves assisting customers by answering questions, resolving issues, and providing information about products or services. CSRs typically work in call centers or retail environments, using communication skills and sometimes customer management software to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

What are Customer Service Representatives (CSRs)?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

How does a Customer Service Representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Are CSR jobs in demand?

Customer Service Representative (CSR) jobs are generally in demand across various industries due to the ongoing need for customer support and communication. Employment growth is driven by the expansion of retail, healthcare, and technology sectors, with many roles requiring strong communication skills and familiarity with customer management tools.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, corporate executives, or successful entrepreneurs. These positions often require advanced skills, significant experience, or ownership of a business, and may involve irregular or high-risk schedules. Such earnings are usually associated with industries like finance, law, medicine, or technology, and often depend on performance, contracts, or commission-based pay structures.

What jobs pay $10,000 a month without a degree?

Customer Service Representatives (CSRs) typically do not earn $10,000 a month without advanced skills or management responsibilities. High-paying roles that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but these usually require experience, strong communication skills, or business acumen. Most jobs with such high income potential without a degree are rare and often involve commission, bonuses, or ownership.
What are the most commonly searched types of Csr jobs in Spring, TX? The most popular types of Csr jobs in Spring, TX are:
What are popular job titles related to Csr jobs in Spring, TX? For Csr jobs in Spring, TX, the most frequently searched job titles are:
What cities near Spring, TX are hiring for Csr jobs? Cities near Spring, TX with the most Csr job openings:
Infographic showing various Csr job openings in Spring, TX as of June 2026, with employment types broken down into 1% Locum Tenens, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

Gallo Mechanical

Houston, TX

$15.25 - $20.75/hr

Other

Posted 7 days ago


Job description

Customer Service Representative (CSR)

The Customer Service Representative (CSR) is responsible for supporting the daily operations of the service department by coordinating service calls, dispatching technicians, and serving as a primary point of contact between customers, technicians, and internal teams.

This role plays a critical part in ensuring timely service delivery, accurate documentation, and a high level of customer satisfaction. The CSR works closely with service technicians, service management, and billing to support efficient workflow, resolve issues, and maintain accurate service and purchasing records.

Responsibilities:

  • Answer all service-related phone calls and emails in a timely and professional manner:
    • Support customer relationship management efforts
    • Address and resolve customer inquiries, complaints, and service issues.
    • Communicate proactively with customers and service technicians regarding scheduling changes, delays, or job-related concerns.
  • Coordinate, schedule, and dispatch service calls to ensure optimal technician utilization and customer satisfaction.
  • Act as the primary communication liaison between customers and service technicians to facilitate accurate information flow and issue resolution.
  • Prepare and distribute daily service technician schedules by 4:30 p.m. for the following business day.
  • Provide administrative and operational support to service technicians, including:
    • Creation and review of purchase orders.
    • Assignment and management of work orders.
  • Review and correct technician time entries as needed to ensure accuracy.
    • Escalate unresolved or missing time entries from the prior day to the Service Manager.
  • Monitor service work orders, particularly quoted jobs, to ensure timely completion and adherence to customer commitments.
  • Schedule and book all approved quoted service jobs.
    • Complete required documentation and perform accurate data entry within company systems.
  • Maintain accurate records and files related to customer requests, service work performed, charges, dispatch activity, and related documentation.
  • Collaborate with the Billing Analyst to manage open purchase orders.
    • Review the division's open purchase order report on a monthly basis and follow up on purchase orders requiring receipt or closure.

Ideal Qualifications & Experience:

  • High school diploma or equivalent required; associate degree or relevant coursework preferred.
  • 2+ years of experience in a customer service, dispatch, administrative, or service coordination role, preferably within a construction, mechanical, HVAC, or field service environment.
  • Experience coordinating schedules and supporting field technicians in a fast-paced environment.
  • Strong customer service skills with the ability to professionally handle customer concerns and resolve issues.
  • Proficiency in Microsoft Office (Outlook, Excel, Word) and experience working within service management, dispatch, or ERP systems.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
  • High attention to detail and accuracy, particularly with data entry, time corrections, and purchase order management.
  • Effective verbal and written communication skills, with the ability to work collaboratively across departments.
  • Ability to work independently while maintaining accountability and follow-through.
  • Familiarity with purchase orders, work orders, billing coordination, and service documentation preferred.