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Csr Jobs in Austin, TX (NOW HIRING)

US Gold Bureau

Customer Service Rep

Leander, TX

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company ...

Express Employment Professionals

Be Seen First

Customer Service Representative

Austin, TX · On-site

$22/hr

Customer Service Representative * South Austin * $22/hour * Full-Time | Temp-to-Hire *If you are interested, please apply online through the job posting on our website and send your resume to Express ...

FASTSIGNS #110201

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

FASTSIGNS #110201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities ...

CC GENERAL, LLC

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Customer Service Representative Job Duties:

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 - $20 per hour Benefits: This position is eligible for medical ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 - $20 per hour Benefits: This position is eligible for medical ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 - $20 per hour Benefits: This position is eligible for medical ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 - $20 per hour Benefits: This position is eligible for medical ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 - $20 per hour Benefits: This position is eligible for medical ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 - $20 per hour Benefits: This position is eligible for medical ...

Addison Group

Customer Service Representative

Austin, TX · On-site

$18 - $20/hr

Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 - $20 per hour Benefits: This position is eligible for medical ...

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All JobsCsr JobsCsr Jobs in Austin, TX

Csr information

See Austin, TX salary details

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How much do csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for csr in Austin, TX is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.77 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer Service Representatives (CSRs) are professionals who interact with customers on behalf of a company, handling inquiries, complaints, and support requests. They work across various industries, providing information about products and services, processing orders, and resolving issues to ensure customer satisfaction. CSRs may communicate with customers via phone, email, chat, or in person, and often play a crucial role in building and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service representative?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Patience, active listening, and a positive attitude help build rapport and efficiently resolve customer concerns. These skills and qualities ensure customer satisfaction, foster loyalty, and support the overall reputation and success of the organization.

How does a customer service representative typically handle difficult or upset customers, and what support is available from the team?

Customer Service Representatives (CSRs) frequently encounter challenging customer interactions, and effective handling involves active listening, empathy, and clear communication. Most organizations provide comprehensive training, scripts, and escalation protocols to help CSRs manage these situations professionally. Additionally, CSRs often work within supportive teams where supervisors and experienced colleagues are available to offer guidance or take over particularly complex cases. Regular team meetings and debriefs also provide opportunities to share strategies and reduce stress.

What is the difference between Csr vs Customer Service Representative?

AspectCustomer Service Representative

Customer Service Representatives (CSRs) and Customer Service Agents often share similar roles, focusing on assisting customers, resolving issues, and providing product or service information. Both typically require excellent communication skills, basic computer proficiency, and a customer-focused attitude. They work in call centers, retail, or service industries, serving as the first point of contact for customers. The main difference lies in job scope and company-specific titles, but generally, they are interchangeable roles in many organizations.

Is a customer service representative job stressful?

A customer service representative job can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. It often requires strong communication skills, patience, and the ability to handle repetitive tasks in a fast-paced environment.

Is customer service representative an entry level job?

Yes, customer service representative (CSR) positions are typically entry-level jobs that require minimal prior experience. They often involve basic communication skills, familiarity with customer service tools, and may provide on-the-job training for new employees.

What are the most commonly searched types of Csr jobs in Austin, TX?

The most popular types of Csr jobs in Austin, TX are:

What cities near Austin, TX are hiring for Csr jobs?

Cities near Austin, TX with the most Csr job openings:

Csr jobs near you
Infographic showing various Csr job openings in Austin, TX as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,754 per year, or $18.6 per hour.

Customer Service Rep

United States Gold Bureau LLC

Leander, TX • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 26 days ago

Job description

Job Description Summary
The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company products and processes as well as communicating effectively with team members and clients.
Duties and Responsibilities
The CSR I is responsible for the following primary duties:
  • Partners with the sales team and other departments to meet and exceed customer's service expectations.
  • Complete file maintenance on client accounts related to invalid email addresses, invalid passwords, unsubscribe requests, etc.
  • Review and update internal orders needing minimal changes/updates.
  • Manage and maintain client database related to duplicate records and rep assignments.

This position regularly utilizes the following office equipment: Computer, phone, copier, fax machine, scanner, headset
*We are an Equal Employment Opportunity Employer
Job Type: Full-time
Job Type: Full-time
Requirements
Competencies
The CSR I must possess the following minimum qualifications:
  • Customer/Client Focus.
  • Flexibility
  • Teamwork Capacity.
  • Communication Proficiency.
  • Ability to Multi-task

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