1

Director Customer Service Jobs in Spring, TX (NOW HIRING)

Required Qualifications: * 10+ years of experience in B2B SaaS implementation, professional services, information services, customer onboarding, and delivery operations, with a strong focus on ...

Be Seen First

Customer Service - $600 to $1,050/week + Bonuses (Houston, TX) Full-Time | No Experience Needed | Car Required We're hiring motivated individuals to help our current energy customers lower their ...

Customer Service

New Caney, TX · On-site

$13.50 - $18.50/hr

... Direct customer contact by telephone, e-mail and fax. - Addresses customer concerns in a friendly, confident, and timely manner. - Performs other duties as assigned. Qualifications: - High school ...

Customer Service

New Caney, TX · On-site

$13.50 - $18.50/hr

... Direct customer contact by telephone, e-mail and fax. - Addresses customer concerns in a friendly, confident, and timely manner. - Performs other duties as assigned. Qualifications: - High school ...

Customer Service

New Caney, TX · On-site

$13.50 - $18.50/hr

... Direct customer contact by telephone, e-mail and fax. - Addresses customer concerns in a friendly, confident, and timely manner. - Performs other duties as assigned. Qualifications: - High school ...

Customer Service

Pasadena, TX

$14.75 - $20/hr

Taking customer request through phone and directing to the appropriate department REQUIREMENTS: * 1-2 Years of relevant experience (Customer Service, Admin, Office) SCHEDULE: * Mon-Fri * 8:00am - 5 ...

Customer Service Associate

Katy, TX · On-site

$13.25 - $18.25/hr

Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...

Customer Service Associate

Katy, TX · On-site

$13.25 - $18.25/hr

Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...

Customer Service Associate

Katy, TX · On-site

$13.25 - $18.25/hr

Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...

Customer Service

Houston, TX · On-site

$12 - $14.50/hr

Customer Service Representative sweetens up the place, setting the mood and making a stop in the ... All inquiries about employment should be directed to the franchise owner/operator and not to ...

next page

Showing results 1-20

Director Customer Service information

See Spring, TX salary details

$34.7K

$109.8K

$174.9K

How much do director customer service jobs pay per year?

As of Aug 26, 2026, the average yearly pay for director customer service in Spring, TX is $109,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $131,300.00 per year, depending on experience, location, and employer.

What is a director customer service?

A Director of Customer Service oversees an organization's customer support operations, ensuring high-quality service and customer satisfaction. They develop strategies to improve customer experience, manage support teams, and implement policies to increase efficiency. This role often involves analyzing customer feedback, setting performance goals, and collaborating with other departments to enhance service delivery. Strong leadership, problem-solving, and communication skills are essential for success in this position.

What are the main challenges a director customer service typically faces, and how can they prepare to overcome them?

Directors of Customer Service often face challenges such as managing high customer expectations, ensuring consistency across multiple service channels, and motivating diverse teams to achieve performance benchmarks. Staying proactive by monitoring industry trends, investing in ongoing training for both themselves and their staff, and implementing robust feedback systems can help mitigate these challenges. Effective Directors also foster collaboration across departments, develop scalable processes, and use data-driven insights to make informed decisions. By addressing these obstacles head-on, they help shape a positive customer experience and contribute to the company’s long-term success.

What are the key skills and qualifications needed to thrive in the director customer service position, and why are they important?

To thrive as a Director Customer Service, you need extensive experience in customer service management, leadership abilities, and a strong understanding of operational metrics, often supported by a bachelor's degree or higher in business or a related field. Proficiency with CRM platforms, data analytics tools, and familiarity with industry certifications such as CCXP (Certified Customer Experience Professional) are valuable assets. Exceptional communication, problem-solving, and conflict resolution skills help you successfully lead teams and nurture a customer-centric culture. These competencies are essential for driving customer satisfaction, optimizing team performance, and aligning service initiatives with organizational goals.

What are the most commonly searched types of Customer Service jobs in Spring, TX?

The most popular types of Customer Service jobs in Spring, TX are:

What are popular job titles related to Director Customer Service jobs in Spring, TX?

For Director Customer Service jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Director Customer Service jobs in Spring, TX look for?

The top searched job categories for Director Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Director Customer Service jobs?

Cities near Spring, TX with the most Director Customer Service job openings:

Infographic showing various Director Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $109,757 per year, or $52.8 per hour.

Director, Customer Experience & Transformation

PSS Industrial Group

Houston, TX • On-site

$100 - $130/hr

Other

Posted 20 days ago


Job description

PSS Industrial Group is seeking a Director of Customer Experience based in Houston, TX. This role is essential for transforming customer interactions into a structured operational model across the organization. Responsibilities include developing a company-wide customer experience strategy, collaborating with various departments to enhance service delivery, and improving customer retention.

The ideal candidate should have over seven years of leadership experience in industrial distribution, excel in analytics and communication, and be adept at setting and measuring KPIs. The company offers a hybrid working model and comprehensive benefits.

#J-18808-Ljbffr