The Director of Customer Support Services plays a critical leadership role in optimizing the ... We do this by providing food service, catering, facilities management, and other integrated ...
New
The Director of Customer Support Services plays a critical leadership role in optimizing the ... We do this by providing food service, catering, facilities management, and other integrated ...
New
The Director of Customer Support Services plays a critical leadership role in optimizing the ... We do this by providing food service, catering, facilities management, and other integrated ...
New
The Director of Customer Support Services plays a critical leadership role in optimizing the ... We do this by providing food service, catering, facilities management, and other integrated ...
New
Connects customer needs with Product, Engineering, Sales, and Services to strengthen Landmark ... directors. * Proven experience building or substantially scaling Customer Success, Professional ...
Connects customer needs with Product, Engineering, Sales, and Services to strengthen Landmark ... directors. * Proven experience building or substantially scaling Customer Success, Professional ...
Connects customer needs with Product, Engineering, Sales, and Services to strengthen Landmark ... directors. * Proven experience building or substantially scaling Customer Success, Professional ...
Connects customer needs with Product, Engineering, Sales, and Services to strengthen Landmark ... directors. * Proven experience building or substantially scaling Customer Success, Professional ...
Connects customer needs with Product, Engineering, Sales, and Services to strengthen Landmark ... directors. * Proven experience building or substantially scaling Customer Success, Professional ...
Connects customer needs with Product, Engineering, Sales, and Services to strengthen Landmark ... directors. * Proven experience building or substantially scaling Customer Success, Professional ...
Connects customer needs with Product, Engineering, Sales, and Services to strengthen Landmark ... directors. * Proven experience building or substantially scaling Customer Success, Professional ...
Connects customer needs with Product, Engineering, Sales, and Services to strengthen Landmark ... directors. * Proven experience building or substantially scaling Customer Success, Professional ...
Be Seen First
Direct Customer Service Representative
Houston, TX · On-site
$60K - $100K/yr
Customer Service - $600 to $1,050/week + Bonuses (Houston, TX) Full-Time | No Experience Needed | Car Required We're hiring motivated individuals to help our current energy customers lower their ...
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Be Seen First
Direct Customer Service Representative
Houston, TX · On-site
$60K - $100K/yr
Customer Service - $600 to $1,050/week + Bonuses (Houston, TX) Full-Time | No Experience Needed | Car Required We're hiring motivated individuals to help our current energy customers lower their ...
Customer Service
New Caney, TX · On-site
$13.50 - $18.50/hr
... Direct customer contact by telephone, e-mail and fax. - Addresses customer concerns in a friendly, confident, and timely manner. - Performs other duties as assigned. Qualifications: - High school ...
Customer Service
New Caney, TX · On-site
$13.50 - $18.50/hr
... Direct customer contact by telephone, e-mail and fax. - Addresses customer concerns in a friendly, confident, and timely manner. - Performs other duties as assigned. Qualifications: - High school ...
Customer Service
$13.50 - $18.50/hr
... Direct customer contact by telephone, e-mail and fax. - Addresses customer concerns in a friendly, confident, and timely manner. - Performs other duties as assigned. Qualifications: - High school ...
Customer Service
$13.50 - $18.50/hr
... Direct customer contact by telephone, e-mail and fax. - Addresses customer concerns in a friendly, confident, and timely manner. - Performs other duties as assigned. Qualifications: - High school ...
The Senior Director is responsible for building a scalable, high-performing organization and ... Oversee customer-facing and back-office servicing operations, ensuring seamless, high-quality ...
The Senior Director is responsible for building a scalable, high-performing organization and ... Oversee customer-facing and back-office servicing operations, ensuring seamless, high-quality ...
The Senior Director is responsible for building a scalable, high-performing organization and ... Oversee customer-facing and back-office servicing operations, ensuring seamless, high-quality ...
The Senior Director is responsible for building a scalable, high-performing organization and ... Oversee customer-facing and back-office servicing operations, ensuring seamless, high-quality ...
We invite passionate individuals to join our team, dedicated to exceeding customer expectations ... Working within the Water Solutions and Services segment (WSS), you will develop, lead, and direct ...
We invite passionate individuals to join our team, dedicated to exceeding customer expectations ... Working within the Water Solutions and Services segment (WSS), you will develop, lead, and direct ...
Customer Service
$14.75 - $20/hr
Taking customer request through phone and directing to the appropriate department REQUIREMENTS: * 1-2 Years of relevant experience (Customer Service, Admin, Office) SCHEDULE: * Mon-Fri * 8:00am - 5 ...
Customer Service
$14.75 - $20/hr
Taking customer request through phone and directing to the appropriate department REQUIREMENTS: * 1-2 Years of relevant experience (Customer Service, Admin, Office) SCHEDULE: * Mon-Fri * 8:00am - 5 ...
Customer Service
Katy, TX · On-site
$12 - $14/hr
Customer Service Representative sweetens up the place, setting the mood and making a stop in the ... All inquiries about employment should be directed to the franchise owner/operator and not to ...
Customer Service
Katy, TX · On-site
$12 - $14/hr
Customer Service Representative sweetens up the place, setting the mood and making a stop in the ... All inquiries about employment should be directed to the franchise owner/operator and not to ...
Customer Service
Houston, TX · On-site
$12 - $14.50/hr
Customer Service Representative sweetens up the place, setting the mood and making a stop in the ... All inquiries about employment should be directed to the franchise owner/operator and not to ...
Customer Service
Houston, TX · On-site
$12 - $14.50/hr
Customer Service Representative sweetens up the place, setting the mood and making a stop in the ... All inquiries about employment should be directed to the franchise owner/operator and not to ...
Customer Service Associate
$13.25 - $18.25/hr
Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...
Customer Service Associate
$13.25 - $18.25/hr
Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...
Customer Service Associate
$13.75 - $19/hr
Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...
Customer Service Associate
$13.75 - $19/hr
Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...
Customer Service Associate
Katy, TX · On-site
$13.25 - $18.25/hr
Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...
Customer Service Associate
Katy, TX · On-site
$13.25 - $18.25/hr
Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...
Customer Service Associate
Houston, TX · On-site
$13.75 - $19/hr
Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...
Customer Service Associate
Houston, TX · On-site
$13.75 - $19/hr
Answer basic product questions, provide store information, and direct Customers to specific store ... Be a champion of the products and services offerings, and inform, educate, and promote offerings to ...
Customer Service Warehouse Associate
Bellaire, TX · On-site
$18 - $20/hr
Greet and direct customers * Provide accurate information (e.g. product features, pricing and after-sales services) * Deliver a wide variety of items to different addresses and through different ...
Customer Service Warehouse Associate
Bellaire, TX · On-site
$18 - $20/hr
Greet and direct customers * Provide accurate information (e.g. product features, pricing and after-sales services) * Deliver a wide variety of items to different addresses and through different ...
Director Customer Service information
See Spring, TX salary details
$34.7K - $47.4K
6% of jobs
$47.4K - $60.2K
2% of jobs
$60.2K - $72.9K
4% of jobs
$84.7K is the 25th percentile. Wages below this are outliers.
$72.9K - $85.7K
14% of jobs
$85.7K - $98.4K
16% of jobs
The median wage is $108.6K / yr.
$98.4K - $111.2K
10% of jobs
$111.2K - $123.9K
18% of jobs
$128.4K is the 75th percentile. Wages above this are outliers.
$123.9K - $136.6K
15% of jobs
$136.6K - $149.4K
6% of jobs
$149.4K - $162.1K
4% of jobs
$162.1K - $174.9K
5% of jobs
$34.7K
$109.8K
$174.9K
How much do director customer service jobs pay per year?
As of Jul 25, 2026, the average yearly pay for director customer service in Spring, TX is $109,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $131,300.00 per year, depending on experience, location, and employer.
What is a Director Customer Service job?
A Director of Customer Service oversees an organization's customer support operations, ensuring high-quality service and customer satisfaction. They develop strategies to improve customer experience, manage support teams, and implement policies to increase efficiency. This role often involves analyzing customer feedback, setting performance goals, and collaborating with other departments to enhance service delivery. Strong leadership, problem-solving, and communication skills are essential for success in this position.
What are the main challenges a Director Customer Service typically faces, and how can they prepare to overcome them?
Directors of Customer Service often face challenges such as managing high customer expectations, ensuring consistency across multiple service channels, and motivating diverse teams to achieve performance benchmarks. Staying proactive by monitoring industry trends, investing in ongoing training for both themselves and their staff, and implementing robust feedback systems can help mitigate these challenges. Effective Directors also foster collaboration across departments, develop scalable processes, and use data-driven insights to make informed decisions. By addressing these obstacles head-on, they help shape a positive customer experience and contribute to the company’s long-term success.
What are the key skills and qualifications needed to thrive in the Director Customer Service position, and why are they important?
To thrive as a Director Customer Service, you need extensive experience in customer service management, leadership abilities, and a strong understanding of operational metrics, often supported by a bachelor's degree or higher in business or a related field. Proficiency with CRM platforms, data analytics tools, and familiarity with industry certifications such as CCXP (Certified Customer Experience Professional) are valuable assets. Exceptional communication, problem-solving, and conflict resolution skills help you successfully lead teams and nurture a customer-centric culture. These competencies are essential for driving customer satisfaction, optimizing team performance, and aligning service initiatives with organizational goals.
What are the most commonly searched types of Customer Service jobs in Spring, TX? The most popular types of Customer Service jobs in Spring, TX are:
What are popular job titles related to Director Customer Service jobs in Spring, TX? For Director Customer Service jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Director Customer Service jobs in Spring, TX look for? The top searched job categories for Director Customer Service jobs in Spring, TX are:
- Customer Service Manager
- Customer Service Supervisor
- Commission Customer Service Email Response
- Director Of Customer Relations
- Full Time Chanel Customer Service
- Liberty Mutual Customer Service
- Manager Digital Nomad Customer Service
- Customer Service Assistant
- Remote Aspire Customer Service
- Flexible Zappos Customer Service
What cities near Spring, TX are hiring for Director Customer Service jobs? Cities near Spring, TX with the most Director Customer Service job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 2 days ago
Sodexo rating
6.4
Based on 1,129 frontline employees who took The Breakroom Quiz
316th of 454 rated business services
Job description
Role OverviewWhat You'll DoWhat We OfferWhat You BringWho We AreQualifications & Requirements
Sodexo is seeking aDirector of Customer Support Servicesto lead our Western US region team. The Director of Customer Support Services plays a critical leadership role in optimizing the utilization of Sodexo contracted programs across designated segments. This position manages a team of Regional Account Managers and serves as the strategic liaison between segment operations, local sourcing partners, and broadline distribution centers. The ideal candidate will bring a strong understanding of supply chain dynamics, strategic sourcing, and stakeholder engagement to drive value creation and operational excellence.
This is a remote position, which requires travel up to 40%. Candidates should reside within the Western US region.
Key Responsibilities:
- Strategic Collaboration:
- Partner with Segment Leadership (DM/VP Level) to align sourcing strategies with segment goals; drive adoption and optimization of Sodexo/Entegra's contracted programs across supported accounts.
- Team Leadership:
- Lead, mentor, and manage a team of Regional Account Managers.
- Local Sourcing Strategy:
- Identify, evaluate, and aggregate local sourcing opportunities in collaboration with segment operations; analyze financial impact and feasibility of local sourcing decisions.
- Distribution Management:
- Serve as the primary liaison between broadline distribution centers and regional partners.
- Ensure seamless communication and coordination to support account needs and resolve distribution challenges.
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
Key Qualifications:
- Bachelor's degree or equivalent experience
- Minimum 7 years management experience
- Demonstrated experience in strategy development and implementation
- Possess strong leadership and communication
- Keen understanding of supply chain dynamics, strategic sourcing, and stakeholder engagement
- Strong technical acumen - databases, data acclimation
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Minimum Education Requirement - Bachelor's degreeor equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years of project management or multi-unit operations management experience
About Sodexo
Sourced by ZipRecruiter
Industry
Food and beverage wholesalers
Company size
10,000+ Employees
Headquarters location
Gaithersburg, MD, US