ZipRecruiter

Log In

1

Evening Customer Service Jobs in Spring, TX (NOW HIRING)

Off Duty Management

Customer Service Coordinator

Katy, TX · On-site

$21.81 - $23.81/hr

Off Duty Management's Customer Service team works onsite in our Katy, Texas offices, providing ... evening, and overnight. Overtime opportunities are occasionally offered but are not mandatory.

Off Duty Management

Customer Service Coordinator

Katy, TX · On-site

$21.81 - $23.81/hr

Off Duty Management's Customer Service team works onsite in our Katy, Texas offices, providing ... evening, and overnight. Overtime opportunities are occasionally offered but are not mandatory.

Off Duty Management

Customer Service Coordinator

Katy, TX · On-site

$21.81 - $23.81/hr

Off Duty Management's Customer Service team works onsite in our Katy, Texas offices, providing ... evening, and overnight. Overtime opportunities are occasionally offered but are not mandatory.

Off Duty Management

Customer Service Coordinator

Katy, TX · On-site

$15.50 - $20.25/hr

Off Duty Managements Customer Service team works onsite in our Katy, Texas offices, providing first ... evening, and overnight. Overtime opportunities are occasionally offered but are not mandatory.

next page

Showing results 1-20

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Spring, TX

Evening Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do evening customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for evening customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service jobs in Spring, TX? The most popular types of Customer Service jobs in Spring, TX are:
What cities near Spring, TX are hiring for Evening Customer Service jobs? Cities near Spring, TX with the most Evening Customer Service job openings:
Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Evening/Overnight Customer Service Representative

Affiliated Monitoring

Houston, TX • On-site

$16 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Evening Shift Customer Service Representative

Our New Jersey 82,000 square foot facility includes the largest emergency contact center in the United States. Our Houston Texas facility includes a fully redundant emergency contact center supported by a diverse talent hub. These two critical infrastructure facilities are staffed and operated 24/7/365 and require best-in-class uptime. They include high-availability data centers that have the highest uptime expectations that exist.

Our business operates 24/7/365, and that means our facilities teams must support an employee population that includes a significant number of hard-working contact center employees at our three call center locations across the United States.

We have immediate openings for Evening Shift Customer Service Representatives. Shifts will include working on weekends.

This position starts between $16 - 18 an hour. The next training class will begin on August 17, 2026.

Working in our call center your schedule will be the same every week and overtime is voluntary. We provide fully paid training and offer several evening or overnight schedule options.

Customer Service Representative Responsibilities:
  • Monitor emergency alarm signals in a clean and modern call center environment
  • Provide excellent customer service to our customers
  • Collect information from our customers to update their accounts
  • Follow company processes and procedures to ensure the proper handling of each alarm
  • This job may include dispatching emergency services such as the police, fire department, or EMS
Requirements:
  • You want to work in a fast-paced call center environment where you will help protect people and keep them safe
  • You are detailed oriented
  • You have solid communication skills
  • You enjoy learning new skills, systems, processes, and procedures
  • HS Diploma or GED required
  • Access to reliable transportation
  • 1-year prior customer service experience in a call center environment

We offer a competitive salary and benefits package including paid vacation, paid holidays, health/dental/vision insurance, a generous 401k plan with company match.

Affiliated Monitoring is committed to a diverse and inclusive workforce, one that reflects the varied communities we serve. The services we offer and the products we build greatly benefit from a range of perspectives, which can only come from diversity of all types at all levels of the organization. Achieving true diversity and inclusion is the right thing to do and is also the smart thing for our business. We strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

Affiliated Monitoring is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law.

Apply