The role of the Restaurant Service Manager is to focus on professionalism and providing a remarkable customer experience. The ideal candidate must possess in depth knowledge about Food & Beverage in ...
Quick apply
The role of the Restaurant Service Manager is to focus on professionalism and providing a remarkable customer experience. The ideal candidate must possess in depth knowledge about Food & Beverage in ...
Service Manager
Austell, GA · On-site
About us. Epiroc is a global productivity partner for mining & construction customers and ... The Service Manager is a critical leadership role that's responsible for all service activities ...
Service Manager
Austell, GA · On-site
About us. Epiroc is a global productivity partner for mining & construction customers and ... The Service Manager is a critical leadership role that's responsible for all service activities ...
Monitor key service metrics (e.g., response times, resolution rates, customer satisfaction) and use ... Ability to manage multiple priorities and thrive in a fast-paced setting. Preferred Qualifications ...
Monitor key service metrics (e.g., response times, resolution rates, customer satisfaction) and use ... Ability to manage multiple priorities and thrive in a fast-paced setting. Preferred Qualifications ...
About us. Epiroc is a global productivity partner for mining & construction customers and ... The Service Manager is a critical leadership role that's responsible for all service activities ...
About us. Epiroc is a global productivity partner for mining & construction customers and ... The Service Manager is a critical leadership role that's responsible for all service activities ...
Service Manager
Atlanta, GA · On-site
$125K - $135K/yr
The Service Manager provides leadership and direction for the service team, ensuring customers receive timely, professional, and effective support. This position is responsible for overseeing daily ...
Service Manager
Atlanta, GA · On-site
$125K - $135K/yr
The Service Manager provides leadership and direction for the service team, ensuring customers receive timely, professional, and effective support. This position is responsible for overseeing daily ...
Service Manager
Atlanta, GA · On-site
Monitor key service metrics (e.g., response times, resolution rates, customer satisfaction) and use ... Ability to manage multiple priorities and thrive in a fast-paced setting. Preferred Qualifications ...
Service Manager
Atlanta, GA · On-site
Monitor key service metrics (e.g., response times, resolution rates, customer satisfaction) and use ... Ability to manage multiple priorities and thrive in a fast-paced setting. Preferred Qualifications ...
We sell, service, and install every type of door you can imagine! Our managers are skilled at ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...
We sell, service, and install every type of door you can imagine! Our managers are skilled at ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...
Service Manager
Atlanta, GA · On-site
$125K - $135K/yr
The Service Manager provides leadership and direction for the service team, ensuring customers receive timely, professional, and effective support. This position is responsible for overseeing daily ...
Service Manager
Atlanta, GA · On-site
$125K - $135K/yr
The Service Manager provides leadership and direction for the service team, ensuring customers receive timely, professional, and effective support. This position is responsible for overseeing daily ...
Service Manager
$125K - $135K/yr
The Service Manager provides leadership and direction for the service team, ensuring customers receive timely, professional, and effective support. This position is responsible for overseeing daily ...
Quick apply
Service Manager
$125K - $135K/yr
The Service Manager provides leadership and direction for the service team, ensuring customers receive timely, professional, and effective support. This position is responsible for overseeing daily ...
Service Manager
Marietta, GA · On-site
$20.60 - $30.90/hr
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Service Manager
Marietta, GA · On-site
$20.60 - $30.90/hr
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Service Manager
Atlanta, GA · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
Atlanta, GA · On-site
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Service Manager
$64K - $76K/yr
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that allows you to:
Customer Service Manager - State Farm Agent Team Member
Johns Creek, GA · On-site
$75K - $95K/yr
As a Customer Service Manager - State Farm Agent Team Member with John Leung - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful ...
Customer Service Manager - State Farm Agent Team Member
Johns Creek, GA · On-site
$75K - $95K/yr
As a Customer Service Manager - State Farm Agent Team Member with John Leung - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful ...
Customer Service & Order Fulfillment Manager Location: Atlanta, GA Confidential Search Overview: We are conducting a confidential search for a Customer Service & Order Fulfillment Manager on behalf ...
Customer Service & Order Fulfillment Manager Location: Atlanta, GA Confidential Search Overview: We are conducting a confidential search for a Customer Service & Order Fulfillment Manager on behalf ...
Manage day-to-day operations of the Entry Door service department ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...
Quick apply
Manage day-to-day operations of the Entry Door service department ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...
Manage day-to-day operations of the Entry Door service department ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...
Quick apply
Manage day-to-day operations of the Entry Door service department ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...
Service Manager
Roswell, GA · On-site
$41K/yr
You'll train your team, engage with customers to recommend the best service every time, manage and control service costs, keep service orders organized, handle warranties, and ensure a clean and ...
Quick apply
Service Manager
Roswell, GA · On-site
$41K/yr
You'll train your team, engage with customers to recommend the best service every time, manage and control service costs, keep service orders organized, handle warranties, and ensure a clean and ...
State Farm agents market only State Farm insurance and financial service products. RESPONSIBILITIES: * Establish customer relationships and follow up with customers, as needed. * Use a customer ...
Quick apply
State Farm agents market only State Farm insurance and financial service products. RESPONSIBILITIES: * Establish customer relationships and follow up with customers, as needed. * Use a customer ...
Service Manager
Roswell, GA · On-site
$41K/yr
You'll train your team, engage with customers to recommend the best service every time, manage and control service costs, keep service orders organized, handle warranties, and ensure a clean and ...
Quick apply
Service Manager
Roswell, GA · On-site
$41K/yr
You'll train your team, engage with customers to recommend the best service every time, manage and control service costs, keep service orders organized, handle warranties, and ensure a clean and ...
Service Manager
Atlanta, GA · On-site
Manage day-to-day operations of the Entry Door service department ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...
Service Manager
Atlanta, GA · On-site
Manage day-to-day operations of the Entry Door service department ... Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan ...
Customer Service Manager information
See Decatur, GA salary details
$23.9K - $30.7K
5% of jobs
$30.7K - $37.5K
14% of jobs
$40.1K is the 25th percentile. Wages below this are outliers.
$37.5K - $44.3K
16% of jobs
The median wage is $50.4K / yr.
$44.3K - $51.1K
17% of jobs
$51.1K - $57.9K
12% of jobs
$57.9K - $64.7K
9% of jobs
$66.2K is the 75th percentile. Wages above this are outliers.
$64.7K - $71.4K
11% of jobs
$71.4K - $78.2K
6% of jobs
$78.2K - $85K
5% of jobs
$85K - $91.8K
2% of jobs
$91.8K - $98.6K
3% of jobs
$23.9K
$56.6K
$98.6K
How much do customer service manager jobs pay per year?
As of Jun 25, 2026, the average yearly pay for customer service manager in Decatur, GA is $56,626.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,300.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by Customer Service Managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the 5 P's of customer service?
The 5 P's of customer service are Product, Price, Place, Promotion, and People. For a Customer Service Manager, understanding these elements helps in delivering effective service, managing customer expectations, and improving overall satisfaction. Focusing on People, including communication and empathy, is especially crucial in customer interactions.
What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What do you do as a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They develop policies, monitor service quality, and use tools like CRM software to improve customer experience and support business goals.
What is the role of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor service quality, and use tools like CRM systems to improve customer experience and support business goals.
What does a Customer Service Manager do?
A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.
What's the highest paying customer service job?
The highest paying customer service roles are often in executive or specialized management positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.
What Do Customer Service Managers Do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What are popular job titles related to Customer Service Manager jobs in Decatur, GA? For Customer Service Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Decatur, GA look for? The top searched job categories for Customer Service Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Service Manager jobs? Cities near Decatur, GA with the most Customer Service Manager job openings:
Full-time
Posted 25 days ago
Job description
Summary of Position: The role of the Restaurant Service Manager is to focus on professionalism and providing a remarkable customer experience. The ideal candidate must possess in depth knowledge about Food & Beverage in addition to superior customer relation skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.
Duties & Responsibilities include but are not limited to :
- Showing guests to tables during Lunch and Dinner Service
- Greeting and escorting guests with a professional and positive attitude
- Oversea the flow of guests within the restaurant
- Manage the front of the house team
- Liaison between kitchen staff and floor staff
- Maintain ambience of the restaurant, such as lighting, music, cleanliness, and hygiene
- Oversea and pro-actively deal with guest queries and complaints
- Advising guests on menus and beverage choices
Qualifications:
- Able to communicate clearly in and possess a good command of verbal and written English. Additional language skills, such as French would be a distinct advantage and benefit
- A minimum of 2 years’ experience working within a Fine Dining establishment as captain or supervisor.
- Excellent customer service skills and ability to understand and respond to individual guests needs and requirement s
- A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential
- Ability to think on your feet and under pressure while maintaining a positive outlook.
- Career minded and looking to grown into a General Manager Position within 1-2 years.
Physical Demands: This position is very active and requires standing for long periods of time. The position may require occasional lifting of products weighing up to 20 pounds.
Position Type and Expected Hours of Work: This position regularly requires long hours and a schedule that fluctuates based on business needs.
About Le Colonial
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
201 - 500 Employees
Headquarters location
Chicago, IL, US
Year founded
1993