ZipRecruiter

Log In

1

Customer Service Finance Jobs (NOW HIRING)

iShare Inc

Finance - Benefits CSR

Miami, FL · Remote

Familiarity with banking products, payment systems, and financial transactions (checking, debit cards, ACH, bill payments). * Excellent customer service skills with the ability to manage multiple ...

next page

Showing results 1-20

All JobsCustomer Service Finance Jobs

Customer Service Finance information

See salary details

$9

$18

$26

How much do customer service finance jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customer service finance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the highest paying customer service roles?

In customer service finance, roles such as financial customer service managers, senior account managers, and specialized financial support representatives tend to have higher salaries. These positions often require advanced financial knowledge, certifications, and leadership skills, and they typically offer higher compensation compared to entry-level customer service roles.

What is the difference between Customer Service Finance vs Customer Service Representative?

AspectCustomer Service FinanceCustomer Service Representative
Required CredentialsFinancial certifications (e.g., CFP, CPA), finance-related trainingHigh school diploma or equivalent, basic customer service training
Work EnvironmentFinance departments, banking, insurance companiesRetail stores, call centers, service desks
Employer & Industry UsageFinancial institutions, insurance firms, corporate financeRetail, telecommunications, hospitality
Common Search & ComparisonFinance roles, financial customer service, banking supportCustomer support, service jobs, call center roles

Customer Service Finance focuses on handling financial transactions, advising on financial products, and supporting clients with financial issues, often requiring finance-specific certifications. Customer Service Representative roles are broader, dealing with general customer inquiries across various industries, with minimal financial credentials needed. While both roles involve customer interaction, Customer Service Finance is specialized in financial services, whereas Customer Service Representatives serve diverse sectors.

How does a Customer Service Finance professional typically collaborate with other departments to resolve client issues?

Customer Service Finance professionals often work closely with teams such as accounting, sales, and IT to address and resolve client inquiries related to billing, payments, and financial discrepancies. Effective communication and cross-departmental coordination are essential, as many customer concerns require input from multiple areas of the business. These professionals regularly participate in meetings, share case details, and follow up to ensure timely resolution. This collaborative environment not only enhances problem-solving but also provides opportunities to learn about various business functions.

What jobs fall under financial services?

Customer Service Finance roles typically include positions such as financial customer service representatives, banking support agents, and financial advisors. These jobs involve assisting clients with banking transactions, account management, and financial product inquiries, often requiring knowledge of financial software and good communication skills.

What is the highest paying finance job?

In finance, the highest paying roles are typically executive positions such as Chief Financial Officer (CFO) and private equity or hedge fund managers. These roles require extensive experience, advanced skills in financial analysis and leadership, and often involve managing large teams or investment portfolios.

What is financial customer service?

Financial customer service involves assisting clients with banking, investment, or financial product inquiries, resolving issues, and providing guidance on financial services. Customer service representatives in finance often use tools like CRM software and require knowledge of financial regulations and products to ensure accurate support.

What are the key skills and qualifications needed to thrive as a Customer Service Finance professional, and why are they important?

To thrive as a Customer Service Finance professional, you need a solid understanding of financial products, account management, and basic accounting principles, often supported by a degree in finance or related fields. Familiarity with CRM systems, financial software (such as QuickBooks or SAP), and regulatory compliance tools is typically required. Strong communication, problem-solving abilities, and patience are key soft skills that help manage client inquiries and resolve issues effectively. These skills ensure accurate financial transactions, regulatory compliance, and high-quality customer interactions that build trust and loyalty.

What is a Customer Service Finance representative?

A Customer Service Finance representative is a professional who assists customers with financial products and services, such as banking, loans, credit cards, and billing inquiries. They handle customer questions, resolve issues related to accounts or transactions, and help explain financial policies and procedures. This role often requires strong communication skills, attention to detail, and a solid understanding of financial products to provide accurate information and support. Customer Service Finance representatives may work in banks, credit unions, financial institutions, or corporate finance departments.
More about Customer Service Finance jobs
What cities are hiring for Customer Service Finance jobs? Cities with the most Customer Service Finance job openings:
What states have the most Customer Service Finance jobs? States with the most job openings for Customer Service Finance jobs include:
What job categories do people searching Customer Service Finance jobs look for? The top searched job categories for Customer Service Finance jobs are:
Customer Service Finance jobs near you
Infographic showing various Customer Service Finance job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Finance Manager, AWS EC2 Pricing Finance

Finance Manager, AWS EC2 Pricing Finance

Amazon

Seattle, WA

Full-time

Posted 25 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,002 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Are you passionate about working at the intersection of finance, technology, and strategy for one of AWS's most critical business areas. Join the EC2 Pricing Finance team, where you'll shape pricing decisions for Core EC2 and AI workloads that power millions of businesses worldwide. This unique role goes beyond traditional finance, directly influencing pricing strategy, capital allocation, and infrastructure economics across GPU infrastructure, networking, and data center operations.
You'll develop deep expertise in AWS infrastructure economics and Gen AI business modeling while becoming a trusted finance partner to EC2 Product, Deal Desk, Service Finance, and executive leadership

Operating in a fast-paced, high-visibility environment, you'll lead complex pricing analyses, support multi-billion-dollar customer negotiations, and drive tooling improvements that underpin EC2's marginal cost models.
Key job responsibilities
- Analyze infrastructure cost trends and evaluate pricing impacts across Core EC2 and AI workloads, building complex financial models that inform strategic pricing decisions and investment scenarios
- Partner with Product, Service Finance, and engineering teams to develop and enhance marginal cost models, pricing methodologies, and automated processes that support evolving market conditions
- Lead financial analysis and recommendations for large-scale customer negotiations and deals, synthesizing complex datasets into clear insights that influence multi-billion-dollar business decisions
- Support executive leadership reviews by preparing strategic materials, conducting pricing and margin tradeoff analyses, and communicating complex technical and financial concepts to senior stakeholders
- Drive process improvements and innovation in pricing finance mechanisms, collaborating across Finance, Deal Desk, Supply Chain, and Infrastructure teams to enhance accuracy and efficiency of EC2 pricing models
A day in the life
Your day blends strategic analysis with high-impact collaboration across AWS's most critical infrastructure decisions. You might start by analyzing infrastructure cost trends and pricing impacts for emerging Gen AI workloads, then partner with Product teams on investment scenarios that shape multi-million dollar infrastructure decisions. Afternoons often involve supporting active customer deal negotiations, building financial models that evaluate pricing tradeoffs, or preparing executive materials that influence long-term pricing strategy

You'll work with engineering and supply chain teams to refine pricing methodologies while responding quickly to market changes in this dynamic, highly visible role.
About the team
Our EC2 Pricing Finance team sits at the heart of AWS's infrastructure and pricing decisions, supporting some of the company's most strategic business opportunities across both Core EC2 and Gen AI businesses. We partner closely with Product, Service Finance, Deal Desk, Supply Chain, and Infrastructure teams to shape pricing strategy, evaluate large-scale customer opportunities, and support long-range planning for emerging technologies.
Operating in a highly analytical environment with significant executive visibility, our team values strong judgment, curiosity, and the ability to simplify complex problems into actionable decisions. You'll join a collaborative group focused on driving innovation in pricing finance while building the mechanisms that power AWS's continued growth in cloud infrastructure and artificial intelligence services.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

View All Amazon Jobs

Apply