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Customer Service Finance Jobs in Kansas (NOW HIRING)

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Customer Service Finance information

See Kansas salary details

$8

$16

$24

How much do customer service finance jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service finance in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a customer service finance professional?

A Customer Service Finance representative is a professional who assists customers with financial products and services, such as banking, loans, credit cards, and billing inquiries. They handle customer questions, resolve issues related to accounts or transactions, and help explain financial policies and procedures. This role often requires strong communication skills, attention to detail, and a solid understanding of financial products to provide accurate information and support. Customer Service Finance representatives may work in banks, credit unions, financial institutions, or corporate finance departments.

What skills and qualifications are needed to thrive as a customer service finance professional?

To thrive as a Customer Service Finance professional, you need a solid understanding of financial products, account management, and basic accounting principles, often supported by a degree in finance or related fields. Familiarity with CRM systems, financial software (such as QuickBooks or SAP), and regulatory compliance tools is typically required. Strong communication, problem-solving abilities, and patience are key soft skills that help manage client inquiries and resolve issues effectively. These skills ensure accurate financial transactions, regulatory compliance, and high-quality customer interactions that build trust and loyalty.

How does a customer service finance professional typically collaborate with other departments to resolve client issues?

Customer Service Finance professionals often work closely with teams such as accounting, sales, and IT to address and resolve client inquiries related to billing, payments, and financial discrepancies. Effective communication and cross-departmental coordination are essential, as many customer concerns require input from multiple areas of the business. These professionals regularly participate in meetings, share case details, and follow up to ensure timely resolution. This collaborative environment not only enhances problem-solving but also provides opportunities to learn about various business functions.

What is the difference between Customer Service Finance vs Customer Service Representative?

AspectCustomer Service FinanceCustomer Service Representative
Required CredentialsFinancial certifications (e.g., CFP, CPA), finance-related trainingHigh school diploma or equivalent, basic customer service training
Work EnvironmentFinance departments, banking, insurance companiesRetail stores, call centers, service desks
Employer & Industry UsageFinancial institutions, insurance firms, corporate financeRetail, telecommunications, hospitality
Common Search & ComparisonFinance roles, financial customer service, banking supportCustomer support, service jobs, call center roles

Customer Service Finance focuses on handling financial transactions, advising on financial products, and supporting clients with financial issues, often requiring finance-specific certifications. Customer Service Representative roles are broader, dealing with general customer inquiries across various industries, with minimal financial credentials needed. While both roles involve customer interaction, Customer Service Finance is specialized in financial services, whereas Customer Service Representatives serve diverse sectors.

What are popular job titles related to Customer Service Finance jobs in Kansas?

For Customer Service Finance jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Service Finance jobs in Kansas look for?

The top searched job categories for Customer Service Finance jobs in Kansas are:

Customer Service Finance jobs near you
Infographic showing various Customer Service Finance job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

CUSTOMER SERVICE FINANCIAL REP

Salina Regional Health Center

Salina, KS • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 11 days ago

Salina Regional Health Center rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

472nd of 1,064 rated hospitals

Job description

  • POSITION SUMMARY
    • Position Summary:
      • Handles all inquiries and/or complaints to the Patient Financial Services department regarding a patient's account. This includes but is not limited to explaining the current status of patients accounts, setting up payment arrangements, mailing out itemized bills, and rebilling insurance companies. In addition, this position is also responsible for processing financial assistance applications and returned mail, and makes recommendation of collection activity. Cashiering and cash posting functions are also performed.
  • POSITION QUALIFICATIONS
    • Minimum Education
      • High School or Equivalent
    • Minimum Experience
      • One year insurance billing and/or customer service or related experience.
    • Required Registration/License/Certification
      • None

What Salina Regional Health Center employees say

Pay

Benefits

Hours and flexibility

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