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Customer Service Email Response Jobs (NOW HIRING)

RCI Off Road

Customer Service Manager

Loveland, CO · On-site

$55K - $65K/yr

The purpose of the Sales and Customer Service Department is to provide best in class service that ... Meeting or beating service level goals * 5% Phone abandonment rate * 7 Hour email response time

RCI Metalworks LLC

Customer Service Manager

Loveland, CO · On-site

$55K - $65K/yr

The purpose of the Sales and Customer Service Department is to provide best in class service that ... Meeting or beating service level goals * 5% Phone abandonment rate * 7 Hour email response time

Centella

Service Support Specialist

Doral, FL · On-site

Monitor the primary service email inbox and ensure prompt resolution of customer queries and ... response times. * Assist with ordering, tracking, and expediting parts and supplies required for ...

RCI Metalworks LLC

Customer Service Manager

Loveland, CO · On-site

$55K - $65K/yr

The purpose of the Sales and Customer Service Department is to provide best in class service that ... Meeting or beating service level goals * 5% Phone abandonment rate * 7 Hour email response time

Mazak Corporation

Customer Service Advocate

Houston, TX · On-site

... email inbox to ensure customer inquiries are not overlooked. Coordinate with the Export department for machine registrations and relocations and update D-365 asset movement Secondary duties may ...

Pro-vigil

CUSTOMER SUCCESS ASSOCIATE

San Antonio, TX · On-site

$15/hr

Great customer service skills such as de-escalating customers and proper email response etiquette preferred * Ability to multitask and be detailed oriented * Exhibits the ability to prioritize tasks ...

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How much do customer service email response jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service email response in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service email response?

A Customer Service Email Response job involves responding to customer inquiries, complaints, and requests through email. Representatives ensure timely, professional, and helpful communication to address customer concerns and provide solutions. They may also assist with order processing, troubleshooting, and policy explanations. Strong writing skills, attention to detail, and customer-centric problem-solving are essential for success in this role.

What are the key skills and qualifications needed to thrive in customer service email response?

To thrive as a Customer Service Email Response specialist, you need strong written communication skills, attention to detail, and the ability to quickly analyze and resolve customer inquiries. Familiarity with customer relationship management (CRM) systems, email ticketing platforms, and basic office software is typically important, with some employers preferring prior experience or relevant certifications. Outstanding candidates also demonstrate patience, problem-solving abilities, and a customer-focused mindset. These skills are crucial for ensuring timely, accurate, and positive interactions that enhance customer satisfaction and support business reputation.

What are some common challenges faced in a customer service email response role, and how can I overcome them?

A common challenge in this role is managing a high volume of emails while maintaining high-quality, personalized responses for each customer. You may also encounter complex or upset customers whose issues require extra attention and clear communication. Developing strong organizational skills, using templates for efficiency, and remaining calm and empathetic can help you succeed. Many companies provide training and resources to help you handle difficult situations and continuously improve your communication techniques. Over time, you'll gain strategies to manage your workload effectively and contribute to a supportive team environment.

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What states have the most Customer Service Email Response jobs?

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Customer Service Email Response jobs near you
Infographic showing various Customer Service Email Response job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Seasonal Lost and Found Administrative Representative- RSW

Enterprise Holdings

Fort Myers, FL • On-site

$15/hr

Other

Posted 9 days ago

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

118th of 178 rated vehicle equipment hire

Job description

Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
We have an opportunity at RSW for a 150-day Seasonal, Part-time Lost and Found Administrative Representative. This position will hold a primary responsibility of lost and found and will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support. At times, this individual may need to lift and move lost and found items, either for delivery and/or for organization in storage facility. In addition, this individual will need to deliver lost and found items to customers at their homes or places they're staying while in SW Florida. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
The starting rate of pay is $15 / hour based on a 25 hour workweek.
This positions is located at RSW, Fort Myers International Airport.
Schedule: Sunday, Monday, Tuesday
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
Customer Service and Administration
Primary Focus is Lost and Found
  • Maintain Lost & Found control via Lost Returns Website.
  • Log Lost items into system as received.
  • Match to customer claims
  • Ship lost items to customers.
  • Maintain neat lost and found closet.
  • Phone conversation regarding Lost Returns process.

Call Center
  • Daily GPS Inventory and Re-conciliation
  • Daily customer service email, response, and resolution.
  • Answer customer calls - Rate changes, Location Changes, Extension. Etc
  • Clear communication with management regarding customer callback requests

Fleet Management and Maintenance
Car Control
  • Process, Tow exchanges, recovery from tow yards daily
  • Daily update on Unaccounted units, work with Fleet Supervisor. - Camera research, exit logs, Odyssey information.
  • Work with Risk and LCPA - Failure to return and Conversions
  • Work DBL Rent pends/ Close Pends daily

When necessary, may be asked to assist with License Plates.
  • Send daily LP dead list to LP Clerk.
  • Process received plates daily. Physically attach LP to cars and send email requesting holds removed.
  • Work LP on hand daily with updated unit location.
  • Mail plates to admin office or applicable branches, groups.

Equal Opportunity Employer/Disability/Veterans
Qualifications
  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
  • A minimum 1 year experience handling basic customer service and office administration functions.
  • Must be able to work 25 hours per week.
  • Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years.
  • No drug or alcohol related convictions on driving record (DWI/DUI) in past 5 years.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be at least 18 years old.

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