ZipRecruiter

Log In

1

On Call Customer Service Email Response Jobs (NOW HIRING)

NASBA

Customer Service Representative

Nashville, TN · Hybrid

$37K/yr

... customer service email response daily expectations. o Troubleshoot and resolve technical issues that candidates may experience during the application process or when accessing their accounts ...

NASBA

Customer Service Representative

Nashville, TN · Hybrid

$37K/yr

... customer service email response daily expectations. o Troubleshoot and resolve technical issues that candidates may experience during the application process or when accessing their accounts ...

next page

Showing results 1-20

All Jobson call JobsBusiness JobsOn Call Customer Service Email Response Jobs

On Call Customer Service Email Response information

See salary details

$9

$18

$26

How much do on call customer service email response jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for on call customer service email response in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between On Call Customer Service Email Response vs Customer Support Specialist?

AspectOn Call Customer Service Email ResponseCustomer Support Specialist
CredentialsBasic customer service skills, sometimes relevant certificationsSame as On Call Customer Service Email Response, may include additional technical knowledge
Work EnvironmentRemote or office-based, primarily email communicationRemote or office-based, handling multiple channels including email, chat, and phone
Employer & IndustryRetail, tech, service industriesSimilar industries, often broader customer support roles
Search & Comparison IntentUnderstanding email-specific customer support rolesBroader customer support roles including email, chat, and phone

While both roles involve assisting customers, On Call Customer Service Email Response focuses solely on email communication, requiring quick, clear written responses. Customer Support Specialist roles often encompass multiple communication channels and may involve more technical or product-specific knowledge. Both roles are essential in customer service teams across various industries.

More about On Call Customer Service Email Response jobs

What cities are hiring for On Call Customer Service Email Response jobs?

Cities with the most On Call Customer Service Email Response job openings:

What are the most commonly searched types of Customer Service Email Response jobs?

The most popular types of Customer Service Email Response jobs are:

What job categories do people searching On Call Customer Service Email Response jobs look for?

The top searched job categories for On Call Customer Service Email Response jobs are:

On Call Customer Service Email Response jobs near you
Infographic showing various On Call Customer Service Email Response job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

On-call Customer Service Representative

GovernmentJobs.com

Vancouver, WA • On-site

$21.38 - $29.93/hr

Other

Posted 20 days ago

Job description

Customer Service Representative

Are you a strong communicator with a passion for helping others? Do you thrive in a fast-paced environment where every interaction can make a real impact? Vancouver Housing Authority (VHA) is looking for a Customer Service Representative to be the welcoming face of our Main Street office by assisting individuals experiencing housing instability, navigating complex situations, and providing support to those facing mental health or substance use barriers.

We work closely with local governments and other community partners throughout Clark County to address issues of affordable housing and homelessness and help families break the cycle of poverty. In addition to answering phones and greeting visitors, this role is a lifeline for people in crisis. We need someone with patience, empathy, and the ability to manage challenging situations while maintaining professionalism and composure.

What You'll Do:

  • Greet and assist visitors, helping them access vital housing resources.
  • Answer calls on a multi-line system and direct inquiries appropriately.
  • Assist with online applications and forms.
  • Offer information on resources related to low-cost housing in Clark County.
  • Maintain a welcoming, organized reception area.
  • Process incoming mail, payments, and key returns.
  • Manage confidential information with care and discretion.
  • Notarize documents as needed.

What We Offer:

  • In compliance with the Equal Pay & Opportunities Act, the full wage range for the On-Call Customer Service Rep position is $21.38 to $29.93. Starting salary is determined by the required qualifications for the role and the candidate's relevant experience.
  • Non-exempt, OPEIU Local #11-represented position working in-person/on-site.
  • On-call schedule between the hours of 8 am - 5 pm, Monday - Friday.
  • Meaningful work that addresses affordable housing and homelessness in our community.

Requirements:

  • High school diploma required, plus some higher-level education or vocational training specializing in office skills, plus at least 1 year of directly related experience or equivalent required.
  • Demonstrated computer skills necessary to complete duties effectively.

Preferred Skills & Experience:

  • Experience working with unhoused individuals or those facing housing instability.
  • Knowledge of Clark County housing and social service resources.
  • Experience assisting Section 8 participants.
  • Ability to de-escalate tense situations and provide confidential assistance to individuals in crisis.
  • Comfortable working with people from all walks of life, including those facing mental health or substance use challenges.
  • Strong interpersonal and conflict resolution skills allowing you to stay calm under pressure and communicate with empathy.
  • Experience running a multi-line phone system.
  • Bilingual candidates are strongly encouraged to apply!

A cover letter and resume are required when applying for this position. For more information on the Vancouver Housing Authority, please visit our website at www.vhausa.com. Please note that those candidates deemed to match our requirements best will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed as they come in.

The VHA provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with federal, state, and local laws.

Apply