Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for ...
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for ...
Customer Service Analyst
East Haven, CT · On-site
Schulz Electric, a Timken Motor & Crane Company, has a current opening for a Senior Customer Service Analyst based out of East Haven, CT. The purpose of this position is to support all customer ...
Customer Service Analyst
East Haven, CT · On-site
Schulz Electric, a Timken Motor & Crane Company, has a current opening for a Senior Customer Service Analyst based out of East Haven, CT. The purpose of this position is to support all customer ...
Customer Service Analyst
Cincinnati, OH · On-site
The Claims Customer Service team is responsible for handling inbound phone calls from clients as well as our service agents to assist them in all steps of the claims process. Job Responsibilities
Customer Service Analyst
Cincinnati, OH · On-site
The Claims Customer Service team is responsible for handling inbound phone calls from clients as well as our service agents to assist them in all steps of the claims process. Job Responsibilities
The Claims Customer Service team is responsible for handling inbound phone calls from clients as well as our service agents to assist them in all steps of the claims process. Job Responsibilities
The Claims Customer Service team is responsible for handling inbound phone calls from clients as well as our service agents to assist them in all steps of the claims process. Job Responsibilities
The Customer Service Analyst will fill a key role within our growing business. Responsibilities include, but are not limited to, providing hands on customer support by reviewing customer support ...
The Customer Service Analyst will fill a key role within our growing business. Responsibilities include, but are not limited to, providing hands on customer support by reviewing customer support ...
Client Service Analyst II - TH
Pittsburgh, PA · On-site
$50K - $65K/yr
... and analytical skills. What You Will Do Service Delivery & Technical Support * Monitor assigned ... Job Type: This is for a current vacancy A bit about us We're a people-focused, customer-first ...
New
Client Service Analyst II - TH
Pittsburgh, PA · On-site
$50K - $65K/yr
... and analytical skills. What You Will Do Service Delivery & Technical Support * Monitor assigned ... Job Type: This is for a current vacancy A bit about us We're a people-focused, customer-first ...
New
IT Service Analyst II
Los Angeles, CA · On-site
$65K - $70K/yr
Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides ... providing outstanding customer service, technical support to staff throughout the Firm and ...
IT Service Analyst II
Los Angeles, CA · On-site
$65K - $70K/yr
Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides ... providing outstanding customer service, technical support to staff throughout the Firm and ...
... and analytical skills. What You Will Do Service Delivery & Technical Support * Monitor assigned ... Job Type: This is for a current vacancy A bit about us We're a people-focused, customer-first ...
New
... and analytical skills. What You Will Do Service Delivery & Technical Support * Monitor assigned ... Job Type: This is for a current vacancy A bit about us We're a people-focused, customer-first ...
New
Staff Services Analyst I/II
Yreka, CA · On-site
$52K - $71K/yr
Staff Services Analyst I $25.14 - $32.12 Staff Services Analyst II $26.97 - $34.43 Staff Services ... Two (2) weeks per year during the first five (5) years of service; Three (3) weeks a year - five ...
Staff Services Analyst I/II
Yreka, CA · On-site
$52K - $71K/yr
Staff Services Analyst I $25.14 - $32.12 Staff Services Analyst II $26.97 - $34.43 Staff Services ... Two (2) weeks per year during the first five (5) years of service; Three (3) weeks a year - five ...
ISP MA Service Analyst 2
Duluth, GA · Hybrid
About this Position The ISP MA Service Analyst 2 is a seasoned specialist responsible for executing daily operational tasks with a higher degree of complexity than an entry-level role. This ...
Posted today
ISP MA Service Analyst 2
Duluth, GA · Hybrid
About this Position The ISP MA Service Analyst 2 is a seasoned specialist responsible for executing daily operational tasks with a higher degree of complexity than an entry-level role. This ...
Posted today
Customer Service Analysts
El Paso, TX · On-site
Role--Customer Service Analysts Location- EL P A SO , TX Must be from Medical or pharmaceutical ... At least two years of general business experience that includes problem resolution, business ...
Customer Service Analysts
El Paso, TX · On-site
Role--Customer Service Analysts Location- EL P A SO , TX Must be from Medical or pharmaceutical ... At least two years of general business experience that includes problem resolution, business ...
Analyst II
Elk Grove, CA · On-site
$6.0K - $7.5K/mo
ANALYST II Additional Documents * Job Application Package Checklist * Duty Statement Position ... Foreign education credential evaluation services can be found at NACES | National Association of ...
Analyst II
Elk Grove, CA · On-site
$6.0K - $7.5K/mo
ANALYST II Additional Documents * Job Application Package Checklist * Duty Statement Position ... Foreign education credential evaluation services can be found at NACES | National Association of ...
... Service Area (CSA 152). CSA 152 is a Riverside County special district program that funds storm ... The Administrative Services Analyst I is distinguished from the Administrative Services Analyst II ...
New
... Service Area (CSA 152). CSA 152 is a Riverside County special district program that funds storm ... The Administrative Services Analyst I is distinguished from the Administrative Services Analyst II ...
New
Financial Services Analyst 2
Los Angeles, CA · On-site
$32.67 - $49.71/hr
The Financial Services Analyst 2 validates whether services are protocol-required, determines if ... service orientation, active listening, critical thinking, attention to detail, ability to multi ...
New
Financial Services Analyst 2
Los Angeles, CA · On-site
$32.67 - $49.71/hr
The Financial Services Analyst 2 validates whether services are protocol-required, determines if ... service orientation, active listening, critical thinking, attention to detail, ability to multi ...
New
Analyst II
Sacramento, CA · On-site
$6.0K - $7.5K/mo
ANALYST II * ANALYST I Additional Documents * Job Application Package Checklist * Duty Statement ... Foreign education credential evaluation services can be found at NACES | National Association of ...
Analyst II
Sacramento, CA · On-site
$6.0K - $7.5K/mo
ANALYST II * ANALYST I Additional Documents * Job Application Package Checklist * Duty Statement ... Foreign education credential evaluation services can be found at NACES | National Association of ...
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613 Pay Plan: Career Service Position ... Skill in providing customer service to internal and external customers. * Ability to compose ...
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613 Pay Plan: Career Service Position ... Skill in providing customer service to internal and external customers. * Ability to compose ...
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613 Pay Plan: Career Service Position ... Skill in providing customer service to internal and external customers. * Ability to compose ...
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613 Pay Plan: Career Service Position ... Skill in providing customer service to internal and external customers. * Ability to compose ...
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613 Pay Plan: Career Service Position ... Skill in providing customer service to internal and external customers. * Ability to compose ...
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613 Pay Plan: Career Service Position ... Skill in providing customer service to internal and external customers. * Ability to compose ...
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613 Pay Plan: Career Service Position ... Skill in providing customer service to internal and external customers. * Ability to compose ...
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613 Pay Plan: Career Service Position ... Skill in providing customer service to internal and external customers. * Ability to compose ...
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613 Pay Plan: Career Service Position ... Skill in providing customer service to internal and external customers. * Ability to compose ...
PROGRAM ANALYST II (WT: FIELD SUPPORT ANALYST III) - 76001613 Pay Plan: Career Service Position ... Skill in providing customer service to internal and external customers. * Ability to compose ...
Customer Service Analyst Two information
See salary details
$14.90 - $17.94
11% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.98
16% of jobs
$20.98 - $24.02
16% of jobs
The median wage is $25.54 / hr.
$24.02 - $27.05
15% of jobs
$27.05 - $30.09
11% of jobs
$32.29 is the 75th percentile. Wages above this are outliers.
$30.09 - $33.13
10% of jobs
$33.13 - $36.17
4% of jobs
$36.17 - $39.20
2% of jobs
$39.20 - $42.24
2% of jobs
$42.24 - $45.28
3% of jobs
$45.28 - $48.32
11% of jobs
$14
$29
$48
How much do customer service analyst two jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for customer service analyst two in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.
What does a customer service analyst do?
A customer service analyst evaluates customer interactions and feedback to identify trends, improve service quality, and develop strategies for better customer satisfaction. They often analyze data using tools like Excel or CRM software and collaborate with teams to implement process improvements. Strong communication skills and attention to detail are essential for this role.
More about Customer Service Analyst Two jobs
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Timken rating
7.3
Based on 82 frontline employees who took The Breakroom Quiz
304th of 487 rated machine equipment manufacturers
Job description
What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst specializing in rotating equipment to provide technical support, and quote/order management for industrial gears and gearboxes. This role bridges customers, outside sales, and internal engineering to diagnose failures, scope repairs, prepare technical quotes, and ensure timely, high-quality service delivery
Essential Responsibilities:
Serve as the primary technical contact for outside sales, customers and internal stakeholders for rotating equipment issues (gears, bearings, shafts, couplings, gearboxes).
Manage incoming parts/units, create and manage orders in the EPICOR, and communicate status updates to outside sales.
Prepare detailed repair estimates and technical quotations; support commercial negotiations as needed.
Coordinate with operations, engineering, quality, and external repair partners to schedule repairs, manage parts sourcing, and ensure successful repair execution.
Process warranty claims, returns, and repair authorizations; track warranty costs and maintain accurate records.
Track and report service KPIs (response time, resolution time, first-time-fix rate, warranty trend) and identify improvement opportunities.
Technical/ Functional Skills:
Customer-focused with strong problem-solving and troubleshooting skills
Attention to detail and data-driven decision making.
Time management and ability to prioritize multiple service requests.
Continuous improvement mindset and ownership of quality outcomes
Provide timely updates to the salesman regarding status of their inquiries/jobs
Strong knowledge of customer service process and principles
Proven work experience as a Customer Service Analyst or similar role.
Deliver exceptional customer experience
Basic Qualifications:
Associate's degree in business-related field required, Bachelor's degree preferred.
Minimum of 3 years' experience supporting rotating equipment or power transmission products in customer service, field service, maintenance, or engineering roles
Strong understanding of rotating equipment failure modes (bearing failure, lubrication, misalignment, imbalance, gear wear
Experience interpreting technical drawings, part catalogs, and specification sheets
Strong written and verbal communication skills with customer facing experience
Skilled in all MS Office products
Working knowledge of ERP systems, preferably Epicor
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
About Timken
Sourced by ZipRecruiter
The Timken Company designs a growing portfolio of engineered bearings and power transmission products that improve the reliability and efficiency of global machinery and equipment to move the world forward. Timken posted $3.8 billion in sales in 2019 and employs more than 17,000 people globally, operating from 42 countries. Why Choose Timken?
Industry
Industrial machinery manufacturing
Company size
10,000+ Employees
Headquarters location
North Canton, OH, US
Year founded
1899