The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in ...
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in ...
Customer Service Analyst
Richmond, VA · On-site
$20 - $29/hr
Customer Service Analyst About the Opportunity Our client is seeking a detail-oriented and customer-focused Customer Service Analyst to join their team. This role is ideal for someone who enjoys ...
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Customer Service Analyst
Richmond, VA · On-site
$20 - $29/hr
Customer Service Analyst About the Opportunity Our client is seeking a detail-oriented and customer-focused Customer Service Analyst to join their team. This role is ideal for someone who enjoys ...
Customer Service Analyst
Cincinnati, OH · On-site
The Claims Customer Service team is responsible for handling inbound phone calls from clients as well as our service agents to assist them in all steps of the claims process. Job Responsibilities
Customer Service Analyst
Cincinnati, OH · On-site
The Claims Customer Service team is responsible for handling inbound phone calls from clients as well as our service agents to assist them in all steps of the claims process. Job Responsibilities
Staff Services Analyst II
$31.66 - $42.44/hr
Principles and practices of effective customer service. Principles of teamwork and teambuilding in ... Analyst I; OR Pattern 2: Graduation from an accredited college or university with a bachelor ...
Staff Services Analyst II
$31.66 - $42.44/hr
Principles and practices of effective customer service. Principles of teamwork and teambuilding in ... Analyst I; OR Pattern 2: Graduation from an accredited college or university with a bachelor ...
Analyst 3 - Customer Complaints
Somerville, NJ · On-site
$30/hr
Customer Service Analyst - Somerville, NJ Location: Hybrid (3 days onsite/office, regular work week) Employment Type: Full-time About the Role Join our team as a Customer Service Analyst serving as ...
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Analyst 3 - Customer Complaints
Somerville, NJ · On-site
$30/hr
Customer Service Analyst - Somerville, NJ Location: Hybrid (3 days onsite/office, regular work week) Employment Type: Full-time About the Role Join our team as a Customer Service Analyst serving as ...
Accounts Payable Customer Service Analyst
Emeryville, CA · On-site
$32 - $35/hr
The AP Customer Service Analyst will analyze and reconcile all vendor statements. This includes providing support to our internal business partners as well as providing answers to inquiries from our ...
Accounts Payable Customer Service Analyst
Emeryville, CA · On-site
$32 - $35/hr
The AP Customer Service Analyst will analyze and reconcile all vendor statements. This includes providing support to our internal business partners as well as providing answers to inquiries from our ...
$63K - $111K/yr
Continuous Improvement: Assist in the potential migration or implementation of Looker for self-service analytics. Required Qualifications: * 2-4 years of experience in data analytics or business ...
$63K - $111K/yr
Continuous Improvement: Assist in the potential migration or implementation of Looker for self-service analytics. Required Qualifications: * 2-4 years of experience in data analytics or business ...
Business Analyst II
Omaha, NE · On-site +1
$75K - $105K/yr
Job Title: Business Analyst II This position is eligible for a remote or hybrid schedule ... R.) customer service. * Ability to engage well with others and passionate about providing an ...
Business Analyst II
Omaha, NE · On-site +1
$75K - $105K/yr
Job Title: Business Analyst II This position is eligible for a remote or hybrid schedule ... R.) customer service. * Ability to engage well with others and passionate about providing an ...
Data Analytics Analyst II
Bolingbrook, IL · On-site
Data Analytics Analyst II Position Summary The Data Analytics Analyst II serves as a business ... Promote adoption of self-service analytics capabilities and data-driven decision making. * Develop ...
Data Analytics Analyst II
Bolingbrook, IL · On-site
Data Analytics Analyst II Position Summary The Data Analytics Analyst II serves as a business ... Promote adoption of self-service analytics capabilities and data-driven decision making. * Develop ...
Transmission Services Analyst I - III (Depending on Experience)
Ephrata, WA · On-site
$104K - $177K/yr
Salary: $85,623 to $139,896 salary Midpoint: $112,760 salary Transmission Service Analyst II: ... Support customer billing for transmission services, including development of billing templates and ...
Transmission Services Analyst I - III (Depending on Experience)
Ephrata, WA · On-site
$104K - $177K/yr
Salary: $85,623 to $139,896 salary Midpoint: $112,760 salary Transmission Service Analyst II: ... Support customer billing for transmission services, including development of billing templates and ...
Analyst II
Sacramento, CA · On-site
$6.0K - $7.5K/mo
ANALYST II * ANALYST I Additional Documents * Job Application Package Checklist * Duty Statement ... Foreign education credential evaluation services can be found at NACES | National Association of ...
Analyst II
Sacramento, CA · On-site
$6.0K - $7.5K/mo
ANALYST II * ANALYST I Additional Documents * Job Application Package Checklist * Duty Statement ... Foreign education credential evaluation services can be found at NACES | National Association of ...
Client Service Analyst
Boca Raton, FL · On-site
$51K/yr
CUSTOMER OPERATIONS PAY TYPE: HOURLY Work Location: Boca Raton, FL For local candidates living ... As a Client Service Analyst within our Customer Operations team, you'll become a trusted resource ...
Client Service Analyst
Boca Raton, FL · On-site
$51K/yr
CUSTOMER OPERATIONS PAY TYPE: HOURLY Work Location: Boca Raton, FL For local candidates living ... As a Client Service Analyst within our Customer Operations team, you'll become a trusted resource ...
With the guidance of the Healthcare service analyst II, learns how to load new codes, downloading, processing and importing new codes (CPT, HCPC, ICD-10, etc.). * Prepare and submit files for review ...
With the guidance of the Healthcare service analyst II, learns how to load new codes, downloading, processing and importing new codes (CPT, HCPC, ICD-10, etc.). * Prepare and submit files for review ...
Business Analyst 2
Naperville, IL · Hybrid
$70K - $88K/yr
Business Analyst II - SGA Activities (D365 F&O) Join our team as a Business Analyst II and play a ... This role serves as a functional partner to Finance and Customer Service teams, ensuring Microsoft ...
Business Analyst 2
Naperville, IL · Hybrid
$70K - $88K/yr
Business Analyst II - SGA Activities (D365 F&O) Join our team as a Business Analyst II and play a ... This role serves as a functional partner to Finance and Customer Service teams, ensuring Microsoft ...
Business Analyst 2
Naperville, IL · Hybrid
$70K - $88K/yr
Business Analyst II - SGA Activities (D365 F&O) Join our team as a Business Analyst II and play a ... This role serves as a functional partner to Finance and Customer Service teams, ensuring Microsoft ...
Business Analyst 2
Naperville, IL · Hybrid
$70K - $88K/yr
Business Analyst II - SGA Activities (D365 F&O) Join our team as a Business Analyst II and play a ... This role serves as a functional partner to Finance and Customer Service teams, ensuring Microsoft ...
Customer Contract Administration Analyst/ Portfolio Analyst - Service Contracts
San Diego, CA · On-site
$73K - $88K/yr
Analyst 2, Customer Contract Administration (Service Portfolio Analyst) Location: San Diego, CA 92131 (Onsite) Work Schedule: Monday - Friday, (7:00 AM - 3:30 PM) or (8:00 AM - 4:30 PM) Job Summary:
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Customer Contract Administration Analyst/ Portfolio Analyst - Service Contracts
San Diego, CA · On-site
$73K - $88K/yr
Analyst 2, Customer Contract Administration (Service Portfolio Analyst) Location: San Diego, CA 92131 (Onsite) Work Schedule: Monday - Friday, (7:00 AM - 3:30 PM) or (8:00 AM - 4:30 PM) Job Summary:
Business Analyst 2
Austin, TX · On-site
$69K - $88K/yr
... their internal customers. 2+ Experience working with Utility providers (Electric, Water, etc) 2+ Experience analyzing raw data using tools such as Excel, Tableau, PowerBI or similar platforms to ...
Quick apply
Business Analyst 2
Austin, TX · On-site
$69K - $88K/yr
... their internal customers. 2+ Experience working with Utility providers (Electric, Water, etc) 2+ Experience analyzing raw data using tools such as Excel, Tableau, PowerBI or similar platforms to ...
Endpoint Services Analyst I/II
Campus, IL · On-site
The Endpoint Services Analyst II supports and advances the university's endpoint environment by ... Ability to provide professional customer service. Institutional Values & Behavioral Expectations:
Endpoint Services Analyst I/II
Campus, IL · On-site
The Endpoint Services Analyst II supports and advances the university's endpoint environment by ... Ability to provide professional customer service. Institutional Values & Behavioral Expectations:
Analyst II
Sacramento, CA · On-site
$6.0K - $7.5K/mo
The Analyst II also leads research, analysis, and implementation of automated systems to improve ... providing customer service in administrative settings. You are required to complete employment ...
Analyst II
Sacramento, CA · On-site
$6.0K - $7.5K/mo
The Analyst II also leads research, analysis, and implementation of automated systems to improve ... providing customer service in administrative settings. You are required to complete employment ...
Analyst II
Mather, CA · On-site
$6.0K - $7.5K/mo
The Recovery Operations Analyst II performs a broad range of journey level analytical tasks ... Possesses excellent customer service skills * Ability to work in remote areas and makeshift office ...
Analyst II
Mather, CA · On-site
$6.0K - $7.5K/mo
The Recovery Operations Analyst II performs a broad range of journey level analytical tasks ... Possesses excellent customer service skills * Ability to work in remote areas and makeshift office ...
Customer Service Analyst Two information
See salary details
$14.90 - $17.94
11% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.98
16% of jobs
$20.98 - $24.02
16% of jobs
The median wage is $25.54 / hr.
$24.02 - $27.05
15% of jobs
$27.05 - $30.09
11% of jobs
$32.29 is the 75th percentile. Wages above this are outliers.
$30.09 - $33.13
10% of jobs
$33.13 - $36.17
4% of jobs
$36.17 - $39.20
2% of jobs
$39.20 - $42.24
2% of jobs
$42.24 - $45.28
3% of jobs
$45.28 - $48.32
11% of jobs
$14
$29
$48
How much do customer service analyst two jobs pay per hour?
As of Jul 18, 2026, the average hourly pay for customer service analyst two in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.
What is a level 2 position?
A Level 2 Customer Service Analyst is a mid-tier role responsible for handling more complex customer issues, analyzing data, and providing solutions beyond basic support. This position often requires prior experience, strong communication skills, and familiarity with customer service tools or CRM systems.
What is a Level 2 service desk analyst job description?
A Level 2 service desk analyst is responsible for resolving more complex technical issues that cannot be handled at Level 1, often involving troubleshooting hardware, software, and network problems. They typically use remote support tools, document solutions, and escalate issues when necessary, requiring strong technical skills and knowledge of IT service management processes.
What other jobs can I do with customer service experience?
Customer Service Analysts develop skills in communication, problem-solving, and data analysis, which can translate to roles such as customer support representative, account manager, sales associate, or operations coordinator. These positions often require strong interpersonal skills and familiarity with CRM tools or data management software.
What does a customer service analyst do?
A customer service analyst evaluates customer interactions and feedback to identify trends, improve service quality, and develop strategies for better customer satisfaction. They often use data analysis tools and communicate findings to management, supporting continuous service improvement. Strong communication skills and familiarity with customer relationship management (CRM) software are typically required.
More about Customer Service Analyst Two jobs
What cities are hiring for Customer Service Analyst Two jobs? Cities with the most Customer Service Analyst Two job openings:
What states have the most Customer Service Analyst Two jobs? States with the most job openings for Customer Service Analyst Two jobs include:
What job categories do people searching Customer Service Analyst Two jobs look for? The top searched job categories for Customer Service Analyst Two jobs are:
Full-time
Posted 4 days ago
Nationwide Children's Hospital rating
6.9
Based on 129 frontline employees who took The Breakroom Quiz
534th of 1,020 rated hospitals
Job description
Overview:
**This position is fully on-site in Columbus, Ohio**
This position will primarily support Mac and Mobile Devices.
Valid Ohio driver's license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children's Hospital and must maintain qualification of insurance guidelines.
Job Description Summary:
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in person.
Job Description:
Essential Functions:
Education Requirement:
Bachelor's Degree or relevant experience required.
Certifications:
A+, Network+, preferred.
Skills:
Conflict resolution, excellent troubleshooting and customer service skills
Experience:
3 years' experience providing IT customer support, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Flexing/extending of neck, Hand use: grasping, gripping, turning, Reaching above shoulder, Squat/kneel
FREQUENTLY: Driving motor vehicles (work required) *additional testing may be required, Interpreting Data, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Repetitive hand/arm use, Standing, Walking
CONTINUOUSLY: Computer skills, Decision Making, Problem solving, Sitting
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
**This position is fully on-site in Columbus, Ohio**
This position will primarily support Mac and Mobile Devices.
Valid Ohio driver's license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children's Hospital and must maintain qualification of insurance guidelines.
Job Description Summary:
The IS Customer Service Analyst 2 serves as the initial point of contact for IS related issues by responding to requests for technical assistance by phone, email, electronic self-service, or in person.
Job Description:
Essential Functions:
- Serves as an escalation point for tier one support staff
- Gathers relevant information to assist in the timely resolution of incidents, requests, and problems
- Identifies situations requiring urgent attention, to prioritize and escalate to appropriate tier 3 resources
- Takes ownership of customer issues, follows the status of issues on behalf of the customer, and communicates progress in a timely manner
- Assists the IS Service Desk with continuous process improvement
- Acts as liaison between tier 1 and tier 3 analysts and customers for incident and problem resolution
- Manages application lifecycle and vendor relations for assigned applications
Education Requirement:
Bachelor's Degree or relevant experience required.
Certifications:
A+, Network+, preferred.
Skills:
Conflict resolution, excellent troubleshooting and customer service skills
Experience:
3 years' experience providing IT customer support, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Climb stairs/ladder, Flexing/extending of neck, Hand use: grasping, gripping, turning, Reaching above shoulder, Squat/kneel
FREQUENTLY: Driving motor vehicles (work required) *additional testing may be required, Interpreting Data, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Patient Equipment, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Repetitive hand/arm use, Standing, Walking
CONTINUOUSLY: Computer skills, Decision Making, Problem solving, Sitting
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
What Nationwide Children's Hospital employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Nationwide Children's Hospital
Sourced by ZipRecruiter
Nationwide Children's Hospital, established in 1894, is a leading pediatric healthcare system based in Columbus, Ohio, United States. They serve as a primary pediatric network, providing wellness, preventive, diagnostic, treatment, and rehabilitative care for infants, children, adolescents, and adults with congenital disease. Being the third-largest pediatric hospital in the nation, Nationwide Children's Hospital prides itself on its relentless commitment to children and their families, driven by their core values of respect, integrity, determination, empathy, and solidarity. The institution's comprehensive mission is to enhance the health of children by providing high-quality, family-centered care, conducting groundbreaking research, advocating for pediatric health, and training top healthcare professionals.
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US
Year founded
1892