ZipRecruiter

Log In

1

Customer Service Analyst Two Jobs in Chicago, IL

Hackajob

Client Service Analyst

Chicago, IL · On-site

Client Service Analyst Join JPMorganChase's Trade & Working Capital Client Service group and make an impact by supporting a global client base with unique, complex service needs. You'll develop ...

hackajob

Client Service Analyst

Chicago, IL · On-site

Client Service Analyst Join JPMorganChase's Trade & Working Capital Client Service group and make an impact by supporting a global client base with unique, complex service needs. You'll develop ...

Bank of Montreal

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...

BMO Capital Markets

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...

BMO Financial Group

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...

Bmo

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...

BMO Capital Markets

Client Service Analyst

Hinsdale, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...

Bank of Montreal

Client Service Analyst

Hinsdale, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...

Bmo

Client Service Analyst

Hinsdale, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...

Bank of Montreal

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...

Bank of Montreal

Client Service Analyst

Hinsdale, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...

BMO Financial Group

Client Service Analyst

Hinsdale, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Develops an understanding of the customer needs and the account strategy and effectively ...

Shirley Ryan AbilityLab

Data Analyst II

Chicago, IL · On-site

$71.20 - $124.50/hr

Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service ... The Data Analyst II will:*** Manage and generate ad hoc datasets, summaries and report information ...

Sralab

Data Analyst II

Chicago, IL · On-site

Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service ... The Data Analyst II will: * Manage and generate ad hoc datasets, summaries and report information ...

Shirley Ryan Ability Lab

Data Analyst II

Chicago, IL

Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service ... The Data Analyst II will: * Manage and generate ad hoc datasets, summaries and report information ...

Shirley Ryan AbilityLab

Data Analyst II

Chicago, IL · On-site

Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service ... The Data Analyst II will: * Manage and generate ad hoc datasets, summaries and report information ...

Elevance Health

Business Information Analyst II

Chicago, IL · On-site

$67K - $121K/yr

Business Information Analyst II Business Information Analyst II Location: This role requires ... Provides analytic consultation to other business areas, leadership or external customers * Data ...

Posted today

next page

Showing results 1-20

All JobsCustomer Service Analyst Two JobsCustomer Service Analyst Two Jobs in Chicago, IL

Customer Service Analyst Two information

See Chicago, IL salary details

$15

$30

$49

How much do customer service analyst two jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service analyst two in Chicago, IL is $30.59, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $36.63 per hour, depending on experience, location, and employer.

What are popular job titles related to Customer Service Analyst Two jobs in Chicago, IL?

For Customer Service Analyst Two jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Analyst Two jobs in Chicago, IL look for?

The top searched job categories for Customer Service Analyst Two jobs in Chicago, IL are:

Customer Service Analyst Two jobs near you

Client Service Analyst

Chicago, IL • On-site

Hackajob
See more jobs at Hackajobexternal

Other

Posted 15 days ago

Job description

Client Service Analyst

Join JPMorganChase's Trade & Working Capital Client Service group and make an impact by supporting a global client base with unique, complex service needs. You'll develop strong client relationship and problem-solving skills while partnering across teams to deliver a high-quality client experience. Over time, you'll broaden your product knowledge across Trade & Working Capital, with opportunities to gain exposure to core trade products. This is a great opportunity to grow your career in a collaborative, team-based model with meaningful day-to-day client ownership.

As a Client Service Analyst within the Trade & Working Capital Client Service group, you will provide day-to-day service and relationship management support to a portfolio of Supply Chain Finance buyer clients, partnering with internal stakeholders to resolve issues, manage exceptions, and deliver a high-quality client experience. You will take ownership of servicing workflows, prioritize work to meet deadlines and service levels, and escalate time-sensitive issues with good judgment. You will also help standardize repeatable servicing activities by building practical playbooks, templates, and checklists that reduce rework and improve consistency.

Job Responsibilities

  • Manage a portfolio of Supply Chain Finance buyer clients, owning day-to-day servicing and issue resolution
  • Drive past-due management and collections activities, including outreach, follow-ups, tracking, and coordination with internal partners
  • Research, troubleshoot, and resolve buyer inquiries, including validation, exception handling, and clear client communication
  • Support invoice investigations and related client requests end-to-end, ensuring accurate processing and timely stakeholder updates
  • Standardize repeatable servicing activities by creating and maintaining playbooks, templates, checklists, and knowledge articles
  • Monitor service queues, prioritize work to meet deadlines and service levels, and escalate issues appropriately
  • Build strong working relationships with client stakeholders and maintain a high standard of client satisfaction
  • Maintain accurate documentation, trackers, and controls in line with established policies and procedures
  • Partner with Front Office teams, Operations, and Implementations to deliver coordinated outcomes for the client and the firm

Required Qualifications, Capabilities, and Skills

  • At least 1 year of experience in client service, operations, portfolio support, or a similar client-facing service role
  • Demonstrated ability to build and manage client relationships with a strong focus on client satisfaction
  • Strong written and verbal communication skills, including professional client outreach and follow-up discipline
  • Strong organizational skills and ability to manage competing priorities in a deadline-driven environment
  • Ability to work independently with appropriate supervision and sound judgment on escalation
  • Demonstrated AI-first problem-solving mindset: identify repeatable service work and translate it into standard workflows, templates, and automation opportunities

Preferred Qualifications, Capabilities, and Skills

  • Prior experience supporting Supply Chain Finance or trade product servicing (invoicing, collections, disputes, exceptions, and/or reconciliations)
  • Exposure to Trade & Working Capital products and interest in building knowledge toward core trade over time
  • Experience partnering across functions (Relationship, Operations, Sales, Implementations) to deliver client outcomes
  • Highly motivated, versatile learner with an aptitude for quickly assimilating new product and process knowledge

Apply